Slightly odd experience. I placed the order with Sparepartstore24 because it was significantly cheaper than Autodoc. Yet the delivery and invoice came from Autodoc. Still the right product at a good p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Slightly odd experience. I placed the order with Sparepartstore24 because it was significantly cheaper than Autodoc. Yet the delivery and invoice came from Autodoc. Still the right product at a good p... See more
Company replied
Slightly long customer service process. Had to go through trustpilot.com reviews in order to get a refund for a part that was compatible with my car model on paper (on the website too) but not with... See more
Company replied
Odered my item on Sunday and it was with me on Friday afternoon. My item came from Poland so 5 working days for delivery is acceptable. One complaint I have is that this Company has a UK email address... See more
Company replied
I caused an issue with a part i needed,contacted customer service,absolutely brilliant,it took several e.mails but my problem was sorted,well done and thanks ,keep it up!.
Company replied
Online shop Sparepartstore24.co.uk offers all car enthusiasts the largest selection of analogue auto parts for any car. No doubt, when buying spare car parts on Sparepartstore24.co.uk you will benefit and make sure the quality of all auto parts is beyond example. Can not find specific, rare or wearing parts in our online store? There are no unsolvable problems for us! Contact us and we will promptly order any part for your special benefit.
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great, received correct part, installed and all working so far perfect, it was delivered with care as well.

Reply from Sparepartstore24 - Great Britain

Reply from Sparepartstore24 - Great Britain
Tailgate strut arrived swiftly, entirely seamless process.
Previous orders have seen delays, not this time !

Reply from Sparepartstore24 - Great Britain
Great items at a great price, only downside delivery took a little longer than I anticipated

Reply from Sparepartstore24 - Great Britain

Reply from Sparepartstore24 - Great Britain

Reply from Sparepartstore24 - Great Britain
First time using and found it to be easy with detailed parts list A++

Reply from Sparepartstore24 - Great Britain
I order a chambelt kit ct1168wp2,box is coming open with water pump in plastic foil.I don't know if is the original one.normaly water pump and belt need to be in separate box,and all together make this continental kit. Very strange,is first and last time when I use this site.

Reply from Sparepartstore24 - Great Britain
Great company the advice to getting the right part was so valuable

Reply from Sparepartstore24 - Great Britain
Easy to order online good price quick delivery thanks

Reply from Sparepartstore24 - Great Britain
Quality replacement item as described. Arrived quickly and very good value for money. Why pay 4 times as much for a bag with a name on it?

Reply from Sparepartstore24 - Great Britain
3 weeks and 2 days since placing my order I have had no delivery and it isn't even on it's way to me. If Evri lose your parcel (highly likely) sparepartstore24 refuse to help you until it has been 7 working days since the parcel last 'moved'. This threshold was passed and now another week has passed with no update from them on where my parcel is. They won't even refund delivery or send another part out as a goodwill gesture and try to claim that the parcel is still on its way! Generally for car parts you are in a rush so I would strongly recommend not using sparepartstore24. Order cancelled and gone to the dealer, lesson learnt. Finally I can use my air-con again :).

Reply from Sparepartstore24 - Great Britain
I had been searching for a fuel in particular a Bosch one the spare part store web site showed the exact one

Reply from Sparepartstore24 - Great Britain

Reply from Sparepartstore24 - Great Britain

Reply from Sparepartstore24 - Great Britain
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.