Slightly odd experience. I placed the order with Sparepartstore24 because it was significantly cheaper than Autodoc. Yet the delivery and invoice came from Autodoc. Still the right product at a good p... See more
Company replied
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Slightly odd experience. I placed the order with Sparepartstore24 because it was significantly cheaper than Autodoc. Yet the delivery and invoice came from Autodoc. Still the right product at a good p... See more
Company replied
Slightly long customer service process. Had to go through trustpilot.com reviews in order to get a refund for a part that was compatible with my car model on paper (on the website too) but not with... See more
Company replied
Odered my item on Sunday and it was with me on Friday afternoon. My item came from Poland so 5 working days for delivery is acceptable. One complaint I have is that this Company has a UK email address... See more
Company replied
I caused an issue with a part i needed,contacted customer service,absolutely brilliant,it took several e.mails but my problem was sorted,well done and thanks ,keep it up!.
Company replied
Online shop Sparepartstore24.co.uk offers all car enthusiasts the largest selection of analogue auto parts for any car. No doubt, when buying spare car parts on Sparepartstore24.co.uk you will benefit and make sure the quality of all auto parts is beyond example. Can not find specific, rare or wearing parts in our online store? There are no unsolvable problems for us! Contact us and we will promptly order any part for your special benefit.
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Excellent customer service, very friendly and professional. Quick delivery service.
Good and quick service and always the right parts.
Great to deal with, and I would definitely recommend to anyone. Well done Sparepartstore24 !
Dont use this company. They pretend to be in the UK but are based in Germany. Long delivery times and watch out if things go wrong.
Sent me faulty goods and then refused to accept back or refund.
Delivery and price were first class, very impressed .
Everything was good, parts arrived in 4 days
Highly recommended
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