Due to lack of communication between company & my husband I genuinely thought they had not refunded the money for the spare part I ordered & sent back !! Big thank you to Dan who sorted out the issu... See more
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A live spare parts database of over 19 million parts! With replacement spare parts for over 3000 brands of appliances and next day delivery for 200000+ spare parts, with another 350000 available for delivery within 7 days! Accepting PayPal, Apple Pay, Google Pay and Credit/Debit Cards
Contact info
Unit B Lake Works, PO16 9DR, Fareham, United Kingdom
- 01329 825 403
- hello@spares2repair.co.uk
- spares2repair.co.uk
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Replied to 25% of negative reviews
Typically replies within 48 hours
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Thank you spares2repair I found what I…
Thank you spares2repair I found what I needed exactly same. Fast and reliable service
Paid for priority delivery but order was late
I ordered from Spares2Repair on 24 June 2026, order 877425. The item was shown as in stock and I paid £7.46 extra for Priority DPD 2 working day delivery, with a quoted delivery date of Monday 29 June.
However, the order tracking later showed “Due to arrive from manufacturer”, so it appears the item was not actually in stock as advertised. The order was not dispatched until Tuesday 30 June and was delivered on Wednesday 1 July.
DPD delivered the parcel next day once they received it, so the delay seems to have been before dispatch. I have emailed, used the website contact form and tried calling, but no response whatsoever, I have not had any response about refunding the delivery charge.
I am only asking for the £7.46 priority delivery fee to be refunded, as the paid priority service was not provided. Very poor communication and disappointing service.
Just Right
New motor for a Miele vacuum exactly matched the old one and was delivered bang on time and at a very reasonable price (especially compared to an OEM part). Worked perfectly. Very happy with the service and will use again.
The part I ordered for fridge came on…
The part I ordered for fridge came on time and well packed. I thought the price was very good. The part was of good quality and I fitted it in less than 5 minuets, that is a sign of quality. The company was very helpful if I wanted any info of part. I would defiantly use them again.
Excellent advice on exactly what parts…
Excellent advice on exactly what parts were needed when no other site gave clarity.
10/10 Thoroughly recommend
hicup but impeccable customer support
Having searched for a spare part to replace on my Smeg fridge-freezer, I was sent an incorrect part. I immediately contacted customer support and received prompt and useful help to replace my parts and return the incorrect ones free of charge. The parts were identified by the site on the basis of my fridge model number, hence the 4* instead of 5*. Otherwise impeccable service and very well packaged items.
My Spares2Repair Order Review
I received good advice from a real person (!) And the part arrived swiftly and was the right one. So, 10/10!
Thanks
Dan answered my query quickly and…
Dan answered my query quickly and efficiently. He's old school. Much respect.
Great customer service
Great customer service! Dan was really helpful and proactive! He helped me finding my product for a split of second! Excellent approach!
Firstly i would like to thank Dan for…
Firstly i would like to thank Dan for assisting me in locating what seems to be a tricky part to get a hold of. The communication was great, easy to navigate and overall great experience. He went out of his way to not only locate the part but send me the link to purchase it. He was also clear that their inevitably be a waiting time. But I'm just very happy to have it on its way. If you are unsure on your part or are weary of sizes and models ect please get in touch with them today a great overall experience from the start. It may take time for them to reach out as they can be busy, but they do and you won't be disappointed. Thank you once again dan much appreciated 👍
Very efficient response to my query
Very efficient response to my query. Emailed back with product details it was then so easy to place order. Thanks Dan
Smeg Freezer door FR2052P1 replacement...a journey to find the missing door part.
Very responsive and helpful customer services representative (Dan). Believe it or not, there are many freezer doors out there, so getting a replacement one was not easy - I found out that Whirlpool/Indesit freezer doors ) Whirlpool factory code 481244069334 (Indesit code C00317219) ) also fit Smeg freezer doors FR2052P1 and are a darn sight cheaper. In case this might help customers with their replacement freezer door!
Everything went well with the delivery and customer services, as mentioned, was excellent.
Excellent service
I placed an order for a new oven…
I placed an order for a new oven handrail but the part sent was incorrect for the model. I contacted the company and Dan assisted my query throughout. He was very professional and I received a full refund.
ZANUSSI FRIDGE DOOR BUTTER LID
Great service and the only UK company who were able to supply the product that I required.
Just PERFECT !!!
Contacted Customer Services
Contacted Customer Services, they found the right part for the washing machine. Great service!
Reliable spare parts
Fast, reliable and easy to order spare parts and replacements. Customer service very responsive and helpful / professional.
Poor experience
Poor experience. First item arrived damaged, whilst poorly packaged this is understandable as can happen. Waited an extended period of time for a replacement to be sent, which never arrived, so took my custom elsewhere. Customer service were less than helpful and repeatedly stalled on helping, despite providing the information they wanted and already had, but I didnt need to provide. 4 weeks later, no part or refund. May not use or recommend.
the best company i ever saw. …
in every aspect they are more then 100%.
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