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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers had a great experience with this company. Customers frequently praise the prompt delivery, helpful service, and reasonable prices that make fixing household appliances straightforward, successful, and entirely affordable. Many people also mention that the replacement parts arrive securely packaged, matching descriptions closely, and work perfectly to quickly solve their household problems. Some reviewers were not happy with receiving incorrect parts or items that arrived in a damaged, scratched, or heavily used condition. A few other people also felt that customer support communication regarding missing answers could be improved, alongside occasional tracking issues with external delivery carriers.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, as many reviewers report receiving... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting speedy postage and items... See more

Quality

Consumers find quality to be ambiguous, with opinions sharply divided. While some reviewers praised genuine,... See more

Service

Customers expressed great satisfaction with the service, frequently highlighting speedy delivery and reliable... See more

Price

Clients share positive opinions on price, expressing satisfaction with reasonable costs and good value.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just the job. I wasn't sure if the charger or batteries of my chainsaw weren't working. Fortunately, the previous charger wasn't - but this one is. I'm very pleased.

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Written by the company

Welcome to our sustainable e-commerce platform, where we bring together the perfect blend of commerce and environmental consciousness. At our store, we have been specialized in offering a wide selection of reclaimed spare parts for over 40 years, with an aim to promote a more sustainable and circular economy.


Contact info

3.7

Average

TrustScore 3.5 out of 5

88 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.7

All reviews

(88)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing, great company! Saved me a fortune, products arrived so quickly, like 2 days and was here which was fab. Products are genuine which I loved, clean and in perfect condition! Will definitely be using often and would recommend highly!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a strimmer handle

Ordered a strimmer handle, wrong one sent, messaged them to inform them, they asked if I want a refund or replacement, went for replacement, mistakes happen, got a message saying they were waiting for stock to arrive, I said not an issue let me know when it arrives, couple of days after a whole strimmer arrived minus battery & charger which wasnt an issue, considering i only want a handle i think they went above and beyond, great customer service, not many company's put customers first. I would recommend Sparesmad in heart beat.

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a blade for law mover

Ordered a blade for law mover, delivered old and dented, not good for use at all. When contacted then answer came out that they sell refurbished items. I requested refund as I am not able to sharpen this blade and I can’t use it, and they just ignored my emails or phone calls. Very disappointed, never use them again.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged and the replacement charger worked!!

February 25, 2026
Sparesmad logo

Reply from Sparesmad

Thank you for your review.

We’re pleased to hear your order arrived quickly, was well packaged, and that the replacement charger worked as expected. We appreciate you taking the time to share your feedback.

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