Specialist Mortgages Reviews 

38
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

So pleased I made an enquiry only after some internet research. Amy has handled my case and has been incredible. It was during difficult personal circumstances but from the first call I felt Amy compl... See more

Rated 5 out of 5 stars

Having tried many mortgage brokers over the years, Arthur and his team at SMS are good listeners, explain the nuances of complex situations clearly, and always go the extra mile to find off-market de... See more

Rated 5 out of 5 stars

Jerry, Lynda and the team assisted me last year in securing a mortgage while going through a difficult divorce. Unfortunately the sale fell through and I had to call on them again more recently. Abs... See more

Rated 5 out of 5 stars

Jerry and his team have been advising us for 13 years. They were recommeded as they had other clients who understood the finances of self employed workers. The team are top notch and have helped us w... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Independent online brokerage firm specialising in complex Buy-to-Let mortgages - contact us today for exclusive deals and expert advice.


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4.8

Excellent

TrustScore 5 out of 5

38 reviews

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4.8

All reviews

(38)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic firm to deal with

So pleased I made an enquiry only after some internet research. Amy has handled my case and has been incredible. It was during difficult personal circumstances but from the first call I felt Amy completely got my situation and was determined to help me get the right product and the best possible deal. She has been brilliant at keeping me informed at every stage. I would highly recommend this firm and will be to others in the future.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Simply the Best

I have been using Arthur and Specialist Mortgages for more than 20 years to manage a complicated portfolio of BTL mortgages. The fact that I am still with them and have personally recommended them to dozens of friends and work colleagues over the last 20 plus years is evidence of the very high esteem I hold Arthur and his team. I honestly cannot think of any other company I have worked with, that has consistently gone the extra mile over such a significant period of time !! In these extremely worrying times, it is very comforting to know that I have great access to a team of professionals that are there to look after my best interests. My sincere thanks to Arthur / Mark and the rest of the team.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and lovely team

My partner and I are first time buyers and used Arthur as our advisor. I cannot fault the service it was very quick and seamless. I would also like to give special mention to Lynda, although we have only emailed she is super positive and very personable which is even more so appreciated when going through the stressful period of buying a house. I would highly recommend using them.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Such an amazing experience from start…

Such an amazing experience from start to finish.
From the beginning of the process when I needed to find a decision in principle all the way through to getting my house offer and additional protection.
The team at Specialist Mortgages have been the best. A massive thank you to Arthur, Mark, Lynda & Amy who have all helped in many ways.

Thank you Arthur & Mark for helping us secure our mortgage along with the help from Lynda being there 24/7 and supporting/working alongside the team to get the mortgage completed and making me feel calmer!
And finally, a massive thank you to Amy for all the help you have given us to ensure we have the correct protection going forward not only for our house and ourselves but for our child too. We appreciate all your hard work and are forever grateful!

S & K

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, knowledgeable and kind team!

We have worked with the team twice now over the years to help with our remortgages, and each time they have gone above and beyond to help us. Communication is fantastic, no question is too big, small or stupid and they reply with knowledge and make everything so easy and simple.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service!


Honestly, I would rate higher than 5 if the option was available!

I can’t thank Specialist Mortgages enough, especially Lynda Hill who has provided an outstanding service from day 1.

Her communication was prompt and clear and we know she worked tirelessly to ensure our mortgage was approved before leaving for our holiday, so we could go and actually relax! Not only is Lynda extremely polite, professional, efficient and helpful but also a delight to speak too !!!

Thank you for everything!

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

5* Service - Mark & Lynda

I had an amazing experience working with Mark & Lynda at Specialist Mortgages. From start to finish, they provided exceptional service, guiding me through every step of the mortgage process with professionalism and expertise.

Their communication was clear and timely, and they went above and beyond to ensure that everything was handled smoothly, even liaising with Skipton at the very last minute to track down my mortgage offer documents. Their attention to detail and dedication to getting everything right made what could have been a stressful process so much easier. Their knowledge and expertise gave me total confidence, and their friendly approach made them a pleasure to work with.

I can’t thank them enough for their support and I would highly recommend their services to anyone looking for knowledgeable and reliable mortgage advisors.

Thank you, Mark & Lynda!

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Highest level of service... 5*

Specialist mortgages have been a game-changer for me over the past decade. Their expertise in niche markets and ability to tailor solutions to unique circumstances have consistently exceeded my expectations. From navigating complex financial situations to securing the perfect BTL and residential mortgage for my specific needs, their guidance and support have been invaluable. I wholeheartedly recommend them to anyone seeking a personalised and reliable mortgage experience. The entire team are knowledgeable, helpful and super friendly.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Jerry and his team have been advising…

Jerry and his team have been advising us for 13 years. They were recommeded as they had other clients who understood the finances of self employed workers. The team are top notch and have helped us with various remortgages and insurances over the years. The service is personal to each client, attentive and never patronising. Highly recommended.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Jerry

Jerry, Lynda and the team assisted me last year in securing a mortgage while going through a difficult divorce. Unfortunately the sale fell through and I had to call on them again more recently.
Absolutely amazing team, went above and beyond to help myself and my kids secure another mortgage and our own family home.
Cannot recommend them highly enough, best team ever

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, friendly service

Mortgage application was dealt with professionally and efficiently. The customer service from Lynda was great, she was very friendly and helpful. Mark, the broker was also great, he communicated every step of the way, he was knowledgeable and professional and easy to deal with. I would def recommend Mark to friends and family

June 30, 2024
Unprompted review
Rated 5 out of 5 stars

Specialist mortgages- awesome!

To whom this may concern, Im a professional rugby player, and had the utmost help, with great service; to sort out my mortgage. Mark was not just extremely helpful- he went above and beyond his duty, so in conclusion, I couldn't recommend this company more. Cheers

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience - Highly recommend

We first met James back in 2015 when we were renting a property and once we got chatting we mentioned that we would love to be able to buy our own property, our situation as a couple was a little more complicated and we had been advised (wrongly) by brokers that we would not be able to obtain a mortgage. 2016 we bought our first house this was all thanks to James who advised us correctly and the process was really smooth. Fast forward to 2019 we moved house and again used James to obtain a new mortgage which again was a smooth process even though our situation as a couple was still complicated he managed to secure us a bigger mortgage and fast forward to 2023 we looked to move house again and again James secured another mortgage and February 2024 we moved into our forever home. We will continue to use James whenever our mortgage products are due for renewal. We would highly recommend James, he is professional, efficient and friendly. We had no hesitation recommending James to family & friends.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely friendly and knowledgeable

We initially sorted our mortgage with James when we moved into our first home 2 years ago and he was very helpful with sorting out everything for us to make it much less stressful. We have now remortgaged our home and had the help of James as well as Lynda this time and we were given the best options to go with in this quite difficult market at the moment. Overall a very friendly and knowledgeable experience and would recommend.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from James

James came highly recommended from a number of family members who he has assisted in the past. James was very thorough in his market sourcing and negotiated some of the best mortgage deals and rates in the market, compared to others. Kept us in the loop throughout and was always available to talk through and assist in the decision making process. It was reassuring that we had a one stop shop to deal with any queries, which James handled promptly and professionally.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

I STRONGLY recommend this company❤️😊!

I STRONGLY recommend this company :)! They're based in Scotland, and I am in England, but the distance did not matter at all, so don't be put off by that.

I was a single female first time buyer and used my own savings (girl power lol😉💪). My dad had used them before so recommended them to me. Mark was the broker and Lynda was the Mortgage Administrator. They instantly found me a great mortgage product, and did not mess me about trying to sell me life insurance, wills, home insurance or annoying addons that so several other companies had tried to do.

Lynda was always so friendly and excited for me, both on the phone and email. She really got me excited for moving in and decorating, which was lovely because I was a bit nervous with such a huge life step! Both Mark and Lynda kept sending me and my solicitor improved rates (both on email and post) so between the time I received the mortgage offer in principle and the time I had moved in, my mortgage rate had gone down by 0.8%, saving me an extra £100/month which was great.

Thank you very much guys ❤️❤️😊😊. I will be using you next time!

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Real expertise, honest and customer focused.

Having tried many mortgage brokers over the years, Arthur and his team at SMS are good listeners, explain the nuances of complex situations clearly, and always go the extra mile to find off-market deals. Their network is first class, and I trust Arthur absolutely to recommend the best people in the industry for legal, finance etc. I know of none better.

July 1, 2024
Unprompted review

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