Besides being spammed, which gives big scam vibes - I researched the company to find actual users who had great feedback so I entertained it.. and my rep was actually fantastic. Easy to work with, ve... See more
Company replied
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Review summary
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I had the pleasure of dealing with Penny Morash, she made me feel very comfortable . Penny is very friendly, pleasant , knowledgeable. very confidant. She helped me with what i needed... I have given... See more
Company replied
The initial interview was very detailed. I had a lot of questions and I was very happy with the information I received. I would recommend specialty Life Insurance Thank you
Company replied
A review for a gentleman Shawn Tomby broker for Specialty Life Insurance. He was polite, courteous, informative, patient, and above all knows the industry inside out. After a couple of minutes o... See more
Company replied
Company details
- #2 of 2 best companies in Personal Insurance Company
Written by the company
Specialty Life Insurance specializes in guaranteed and simplified issue insurance products in Canada.
Contact info
8000 Jane Street Tower A, Suite 101, L4K 5B8, Concord, Canada
- 1.877.754.5404
- info@specialtylifeinsurance.ca
- specialtylifeinsurance.ca
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Specialty Life Insurance
Thank you for your kind feedback! We’re so glad to hear that our team made such a positive impression.
Reply from Specialty Life Insurance
Thank you for your kind feedback. We’re delighted to hear that you had an excellent experience with our underwriting team. Providing clear communication and outstanding service is our priority.
The fact that it could be done over the…
The fact that it could be done over the phone with out much difficulty, courteous agent and helpful guidance, all around good experience
July 15, 2026
Reply from Specialty Life Insurance
Thank you for taking the time to share your experience. We’re pleased to hear that you found the application process convenient and easy to complete over the phone. It’s wonderful to know our representative provided courteous service and helpful guidance throughout the process.
Staff member was very polite
Staff member was very polite, professional, knowledgeable and efficient. Instructions re application were made very clear and repeated if requested. She was personable and kind throughout the process. I have absolutely no complaints whatsoever with Specialty Life Insurance on-line application process.
July 14, 2026
Reply from Specialty Life Insurance
Thank you for taking the time to share your experience. We’re delighted to hear that our team provided professional, knowledgeable, and courteous service throughout your application. It’s wonderful to know the process was clear, efficient, and that you felt supported every step of the way.
You stole my money nobody will get back…
You stole my money nobody will get back to me so I would say very bad communication with me and I am done cancel mybinsuranc policy and send my money back a sap please
July 14, 2026
Reply from Specialty Life Insurance
We sincerely apologize for your experience and understand your frustration. A member of our Client Support team will be in touch with you shortly to review your concerns and work toward a resolution.
Agent was very understanding and helpful
July 5, 2026
Reply from Specialty Life Insurance
Thank you for your feedback, Marion!
It was explained to me in wording that…
It was explained to me in wording that made sense
July 2, 2026
Reply from Specialty Life Insurance
Thank you for your feedback, Betty!
Reply from Specialty Life Insurance
Hello Ralph, thank you for sharing!
PRESSURE COOKER
This company forces you and does not accept NO.This company COLD CALLS you and harases you until you take product. When you wake up after the pressure you call and cancel,They still try to remove money. Then when money isn't there because you made sure it wouldn't be, they call anyway and won't stop!!! Horrible people and company!!!Don't buy here!!!
June 27, 2026
Unprompted review
Reply from Specialty Life Insurance
Hello Robert, we apologize for the frustration.
We do not practice cold calling. We only contact individuals when a quote request has been submitted for a life insurance product through one of our websites, or when someone has opted in to be contacted while applying for another service through one of our third-party partners.
Please provide the phone number that has been receiving the calls by emailing us at info@specialtylifeinsurance.ca, and we will ensure it is added to our Do Not Call list.
The chat with the representative was convincing
The chat with the representative she was convincing
July 1, 2026
Reply from Specialty Life Insurance
Thank you for your feedback, Rachid.
They made me feel comfortable and…
They made me feel comfortable and stressless and sounded trustworthy
Very nice people to deal with so I committed to the insurance policy
July 7, 2026
Reply from Specialty Life Insurance
Thank you for sharing, Bonnie. We’re so pleased to hear that our team made you feel comfortable, at ease, and confident throughout the process.
This company was very successful at…
This company was very successful at complimenting me and making me feel comfortable. Thank you for my voice sounds young.
July 7, 2026
Unprompted review
Reply from Specialty Life Insurance
Thank you for sharing your experience. Providing a welcoming and supportive experience is important to us, and we truly appreciate your kind feedback.
The staff will to explain what l needed…
The staff was willing to explain what l needed to know.Answering all the questions. Very knowledge able.
July 5, 2026
Reply from Specialty Life Insurance
Thank you for your kind feedback. We’re pleased to hear that our team took the time to answer all of your questions and provide the information you needed.
Reply from Specialty Life Insurance
Thank you, Jackie! We’re pleased to hear that you found our team professional and informative.
Everything was very well explained and…
Everything was very well explained and if I didn’t catch the sentence it was explained again . Very friendly agent .
June 29, 2026
Reply from Specialty Life Insurance
We’re so glad to hear that everything was explained clearly and that your agent took the time to answer your questions until you felt comfortable. Providing friendly, patient service is always our goal, and we truly appreciate your support.
The agent M/s Soniya Tiwari was very…
The agent M/s Soniya Tiwari was very friendly. She explained very clearly to me what the called was about. Although I was slow to understand the terms and conditions, she was very patience and explained all over again. This made feel confident
of what I was getting into.
July 5, 2026
Reply from Specialty Life Insurance
Thank you for sharing your experience. We’re delighted to hear that Soniya provided friendly, patient, and thorough service, ensuring you felt comfortable and confident throughout the process. We truly appreciate your trust in Specialty Life Insurance.
Reply from Specialty Life Insurance
Thank you for your feedback! We’re delighted to hear you had a great customer service experience. We appreciate your support and look forward to assisting you again in the future.
Reply from Specialty Life Insurance
Thank you for your feedback. We’re glad to hear you found our team helpful and informative. We appreciate your trust and are grateful for the opportunity to assist you.
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