Besides being spammed, which gives big scam vibes - I researched the company to find actual users who had great feedback so I entertained it.. and my rep was actually fantastic. Easy to work with, ve... See more
Company replied
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Review summary
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I had the pleasure of dealing with Penny Morash, she made me feel very comfortable . Penny is very friendly, pleasant , knowledgeable. very confidant. She helped me with what i needed... I have given... See more
Company replied
The initial interview was very detailed. I had a lot of questions and I was very happy with the information I received. I would recommend specialty Life Insurance Thank you
Company replied
A review for a gentleman Shawn Tomby broker for Specialty Life Insurance. He was polite, courteous, informative, patient, and above all knows the industry inside out. After a couple of minutes o... See more
Company replied
Company details
- #2 of 2 best companies in Personal Insurance Company
Written by the company
Specialty Life Insurance specializes in guaranteed and simplified issue insurance products in Canada.
Contact info
8000 Jane Street Tower A, Suite 101, L4K 5B8, Concord, Canada
- 1.877.754.5404
- info@specialtylifeinsurance.ca
- specialtylifeinsurance.ca
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Specialty Life Insurance
Thank you for sharing your experience!
Very professional and happy with the…
Very professional and happy with the kindness and understanding from Lakezha.
June 24, 2026
Reply from Specialty Life Insurance
Thank you for your kind feedback. We’re delighted to hear that Lakezha provided you with professional, compassionate, and understanding service. We truly appreciate your trust in Specialty Life Insurance.
The sales lady.
June 21, 2026
Reply from Specialty Life Insurance
Thank you for your review! We’re glad our representative was able to assist you and provide a positive experience.
I had a great experience with the…
I had a great experience with the representative. The application process was simple and straightforward, and the representative was friendly, knowledgeable, and patient in answering all of my questions. They explained the coverage options clearly without putting pressure on me. I received prompt service and felt valued throughout the process. I would recommend Specialty Life Insurance to anyone looking for reliable and professional service. Thanks
June 29, 2026
Reply from Specialty Life Insurance
Thank you for your kind review! We’re so glad to hear you had a positive experience and felt supported throughout the process. We truly appreciate your recommendation.
Great policies and at Great prices
John Smit was amazing he could probably sell ice to an Eskimo. He helped me understand the whole pkg .
June 8, 2026
Reply from Specialty Life Insurance
Thank you for your review Sandy, we're glad you got the information you needed!
I DO NOT TRUST THIS COMPANY because…
I DO NOT TRUST THIS COMPANY because they contacted me as a cold-call and did not want to give their company's contact-info and instead wanted my full info. When I told her it's against Advertisement Rules to not disclose your company's contact info when you call cold. Caller then hanged up and 2-hours later she sent me an email with their contact info. They should not hold their identity.
June 29, 2026
Unprompted review
Reply from Specialty Life Insurance
Hello, we apologize for the frustration.
We do not practice cold calling. We only contact individuals when a quote request has been submitted for a life insurance product through one of our websites, or when someone has opted in to be contacted while applying for another service through one of our third-party partners.
Please email us at info@specialtylifeinsurance.ca and we will promptly add your number to our Do Not Call list. In addition we will investigate as to why the company information was not disclosed as requested.
I was impressed by your customer…
I was impressed by your customer representative. He was fully engaged with me through the entire question process.
June 14, 2026
Reply from Specialty Life Insurance
Thank you for sharing your positive experience, Ann.
Very kind and helpful service.
June 19, 2026
Reply from Specialty Life Insurance
Thank you for sharing your experience.
Reply from Specialty Life Insurance
Thank you for your feedback!
Reply from Specialty Life Insurance
We apologize that you have not yet received your paperwork. We will follow up with our Administrative Department to look into this and ensure it is sent to you as soon as possible.
Help Me To Understand My Needs
June 17, 2026
Reply from Specialty Life Insurance
Thank you for your review! We’re glad we could help you better understand your needs and options.
She was very knowledgeable.
June 10, 2026
Reply from Specialty Life Insurance
Thank you for your positive feedback, Deborah.
Little mix up at first with 2 people…
Little mix up at first with 2 people sending an application. Fine once second one was cancelled.
June 14, 2026
Reply from Specialty Life Insurance
Thank you for your feedback. We apologize for the initial mix-up and appreciate your patience while it was resolved. We’re glad everything was sorted out and that your experience improved once the duplicate application was cancelled.
Approachable and knowledgeable advisor
Approachable and knowledgeable advisor. She answered my questions with simple terms that a lay person like me would understand.
June 14, 2026
Reply from Specialty Life Insurance
Thank you for sharing your positive experience, Rosario.
Reply from Specialty Life Insurance
Thank you for your feedback, Wendy!
Reply from Specialty Life Insurance
Thank you for sharing, Simon!
too bad i had to give one star cuz they…
too bad i had to give one star cuz they are worth -10 they took my application fraudulently claimed i agreed to allow them to investoigate with teir own agency for any background issues whiuch i had none.then after waiting almost a month they claimed they can still insure me but not at the price agreed upon this company really horrific..with less tha desireable representatives that probably serve hamburgers in tghe morning then start their harrassing calls STAY AWAY from them
June 18, 2026
Unprompted review
Reply from Specialty Life Insurance
We’re very sorry to hear about your experience and sincerely apologize for the frustration this has caused. We would like to look into this right away and better understand what happened. Please provide your policy number or the email address associated with your application by contacting us at info@specialtylifeinsurance.ca, and our team will review your concerns as soon as possible.
Reply from Specialty Life Insurance
We’re glad to hear that you found the information helpful and appreciated the additional options presented to you. It’s great to know you had a friendly and positive experience with our team.
I didn't think I was buying but an…
I didn't think I was buying but an information session. All of a sudden my bank was deducted without me telling her my info of my bank.
June 10, 2026
Reply from Specialty Life Insurance
Thank you for bringing this to our attention. We sincerely apologize for your experience and understand your concern. A member of our Client Support team will be reaching out to you shortly to address your concerns.
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