Besides being spammed, which gives big scam vibes - I researched the company to find actual users who had great feedback so I entertained it.. and my rep was actually fantastic. Easy to work with, ve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had the pleasure of dealing with Penny Morash, she made me feel very comfortable . Penny is very friendly, pleasant , knowledgeable. very confidant. She helped me with what i needed... I have given... See more
Company replied
The initial interview was very detailed. I had a lot of questions and I was very happy with the information I received. I would recommend specialty Life Insurance Thank you
Company replied
A review for a gentleman Shawn Tomby broker for Specialty Life Insurance. He was polite, courteous, informative, patient, and above all knows the industry inside out. After a couple of minutes o... See more
Company replied
Company details
- #2 of 2 best companies in Personal Insurance Company
Written by the company
Specialty Life Insurance specializes in guaranteed and simplified issue insurance products in Canada.
Contact info
8000 Jane Street Tower A, Suite 101, L4K 5B8, Concord, Canada
- 1.877.754.5404
- info@specialtylifeinsurance.ca
- specialtylifeinsurance.ca
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The reason why I am writing this greview…
The reason why I am writing this review for experience because of the specialist life insurance company that helped me with my policy was great she took time to explain to me how things work and what is available and affordable for me
June 1, 2026
Reply from Specialty Life Insurance
Thank you for sharing your experience with us!
Reply from Specialty Life Insurance
Thank you for your feedback, Jerry!
SHELLYis the only one I dealt with she…
SHELLYis the only one I dealt with she was extremely helpful.
May 26, 2026
Reply from Specialty Life Insurance
Hello, thank you for sharing your feedback!
Understanding team of people.
Will they help me in a great way to save some money on my policy by letting me cut the coverage in half and made the monthly payments a little earlier to handle in this uncertain time where expenses have gone up across the world and we are in uncertain times, But I Thank you for all your team have helped and answers my questions.
May 25, 2026
Reply from Specialty Life Insurance
Thank you for your thoughtful feedback. We’re glad our team was able to help find a solution that better fit your needs during these uncertain times. We truly appreciate your trust and are always here to answer your questions.
Very friendly and understanding of my…
Very friendly and understanding of my situation what a wonderful experience thanks again for all your help
May 18, 2026
Reply from Specialty Life Insurance
Thank you for your kind words. We’re so glad to hear you had a wonderful experience and felt supported throughout the process. We truly appreciate the opportunity to help.
Still waiting if its true or not
May 25, 2026
Unprompted review
Staff contact and communication was…
Staff contact and communication was great. Very pleasant and helpful.
May 24, 2026
Reply from Specialty Life Insurance
Thank you for your feedback. We’re happy to hear that our staff provided great communication and a pleasant, helpful experience.
Explained everything clearly
Explained everything clearly, was very patient and pleasant to deal with..
May 20, 2026
Reply from Specialty Life Insurance
Thank you for your kind feedback. We’re pleased to hear that everything was explained clearly and that you had a patient and pleasant experience throughout the process.
I like the site.
May 22, 2026
Unprompted review
Reply from Specialty Life Insurance
Thank you for sharing!
I was sure I was not going to, but fell for.
I was sure I was not going to
Sign up, but after the licensed guy presented; I brought out my card to sign up.
May 14, 2026
Reply from Specialty Life Insurance
Thank you for your feedback. We’re glad to hear that our licensed representative was able to clearly explain the coverage and help you feel confident in your decision to sign up.
My experience with Ronald (rep) was…
My experience with Ronald (rep) was outstanding. Took alot of time to explain things, get to know me and what life insurance I am asking for . I had to go back and forth over a couple of days but each time I was given 100% .
May 20, 2026
Unable to make contact with
Unable to make contact with, phone number does not work over priced
February 10, 2026
Reply from Specialty Life Insurance
Hello Grant, we apologize for the inconvenience. A member of our Client Support team will be reaching out to you shortly to assist further.
Excellent Experience
Prishita Ribadia has an excellent manner in making a "cold call" regarding what Life Insurance I might like to consider. Prishita was very efficient and made me feel at ease through the entire application process. I received confirmation quickly by e-mail and also by Canada Post. Thank you Prishita.
May 10, 2026
Reply from Specialty Life Insurance
Thank you for your kind feedback. We’re pleased to hear that Prishita provided a professional and efficient experience while making the process comfortable and seamless for you. We truly appreciate your trust and support.
Reply from Specialty Life Insurance
Thank you for sharing your feedback, Charles!
Spam calls from rotating numbers
Nothing but spam calling from rotating numbers for months just look at the Google reviews all the people are saying the same thing
May 13, 2026
Unprompted review
Reply from Specialty Life Insurance
Hello Jamie, we apologize for the frustration. We only contact individuals when a quote request has been submitted for a life insurance product through one of our websites, or when someone has opted in to be contacted while applying for another service through one of our third-party partners.
Please email us your phone number at info@specialtylifeinsurance.ca and we will ensure it is permanently removed.
Not my friend.
The policy is good which is why I went with them. The advisor, however, I felt was disingenuous. Fake laughing like they were my best friend. I cringed every time I heard that laugh.
May 3, 2026
Reply from Specialty Life Insurance
Thank you for your honest feedback. We’re glad to hear that you were satisfied with the policy itself.
At Specialty Life Insurance, we strive to provide professional, respectful, and personalized service, and we understand that communication style can strongly impact the customer experience. Your feedback is appreciated and will be shared internally as we continue working to improve the experience we provide to our clients.
Reply from Specialty Life Insurance
Thank you for your feedback, Brian!
I requested a quote online
I requested a quote online. within minutes a phone call was received. We went through the process and I received a quote which I wanted to review overnight. Next morning I left a moicemail with the representative telling her I was not interested in proceeding with the transaction. Since that time I have been bombarded with texts, emails and phone calls. As it is an unknown knumber and the calls come from a variety of numbers, they get sent to my voicemail. It got to the point where I started blocking and reporting as spam but they continue to come, using new phone numbers. I have also reported to the company itself and requested to be taken off their solicitation lists. If you get your information and do not want to continue I recommend you report this company immediately for harrassment!
April 22, 2026
Unprompted review
Reply from Specialty Life Insurance
Hello Jocelynne, we sincerely apologize for the frustration and inconvenience you experienced. We would appreciate the opportunity to investigate this matter further, ensure your contact information is removed from our communication lists, and look into why your previous request was not completed.
Since we are unable to investigate based only on the name provided in this review, please email us at info@specialtylifeinsurance.ca with your full name and phone number.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.