Specialty Life Insurance Reviews 

2,848
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 458 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and patient, making interactions comfortable and informative. Many people appreciate the clear explanations and helpful guidance provided, which made the process smooth and easy to understand. Reviewers often highlight the overall positive user experience, feeling at ease and confident throughout their interactions. However, some customers also noted issues with unsolicited contact, reporting frequent calls from various numbers. People mentioned these calls were disruptive, occurring daily even after blocking numbers or requesting removal from call lists.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Service

Reviewers mention positive feedback about service, often highlighting promptness, professionalism, and clear... See more

User experience

Customers had positive experiences with the user experience, finding it easy to work with, informative, and... See more

Customer communications

People report negative experiences with contact, frequently mentioning an overwhelming number of unsolicited... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Besides being spammed, which gives big scam vibes - I researched the company to find actual users who had great feedback so I entertained it.. and my rep was actually fantastic. Easy to work with, ve... See more

Company replied

Rated 4 out of 5 stars

I had the pleasure of dealing with Penny Morash, she made me feel very comfortable . Penny is very friendly, pleasant , knowledgeable. very confidant. She helped me with what i needed... I have given... See more

Company replied

Rated 4 out of 5 stars

The initial interview was very detailed. I had a lot of questions and I was very happy with the information I received. I would recommend specialty Life Insurance Thank you

Company replied

Rated 5 out of 5 stars

A review for a gentleman Shawn Tomby broker for Specialty Life Insurance. He was polite, courteous, informative, patient, and above all knows the industry inside out. After a couple of minutes o... See more

Company replied


Company details

  1. #2 of 2 best companies in Personal Insurance Company

Written by the company

Specialty Life Insurance specializes in guaranteed and simplified issue insurance products in Canada.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(2,848)

415 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have repeatedly asked this company to…

I have repeatedly asked this company to stop calling me as I decided not to go with them due to thier outrageous amount of phone calls. Even when I blocked thier number they would call on multiple different numbers. They are still calling daily

March 31, 2026
Unprompted review
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Apologies for the inconvenience, please email us your phone number at info@specialtylifeinsurance.ca and we will ensure it is permanently removed.

Rated 5 out of 5 stars

the sale person was very patient with…

the sale person was very patient with me not being a very good techy guy lol. Hope to here from you soon with my policy .
thx Rick

March 26, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Hello Rick, thank you for your kind feedback! We're glad to hear our representative was patient and made the process comfortable for you.

Rated 5 out of 5 stars

On the spot approval of policy

On the spot approval of policy. They provide options of amount as per the customer needs and premium is within reach or budget.

March 29, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

We're glad to hear the approval process was quick and that we were able to offer options that fit your needs and budget. We truly appreciate your support!

Rated 5 out of 5 stars

I was recommended by a friend of mine

I was recommended by a friend of mine. Made the call and after a few questions.I was approved

March 22, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Thank you for your feedback! We're glad you were referred to us and that the process was smooth and straightforward. We truly appreciate your trust and support!

Rated 5 out of 5 stars

reasonable rate

reasonable rate for seniorpeople

March 29, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Hello Noel, thank you for sharing!

Rated 4 out of 5 stars

Was a good experience

Was a good experience

March 26, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Hello Ralph, we appreciate you sharing your experience!

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, answered all my questions, prices to fit my needs

March 25, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Thank you for your feedback! We're glad to hear that all your questions were answered and that we were able to find options that fit your needs and budget.

Rated 5 out of 5 stars

Good explanation of the plan

Good explanation of the plan. Polite and not pushy. Took her time with me as I am not to computer literate.

March 16, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Thank you for your kind feedback! We're glad to hear that everything was explained clearly.

Rated 5 out of 5 stars

The agent explained policy

The agent explained policy, and completed application over the phone. She was very pleasant to deal with. The policy was issued in a timely fashion and mailed to me. Thank you.

March 3, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Hello Sharon, thank you for your kind feedback! We're glad to hear that the process was smooth and clearly explained, and that your policy was issued and delivered in a timely manner.

Rated 5 out of 5 stars

They explain everything well

They explain everything well, and provided options for my specific needs.

March 16, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Hello Lance, thank you for your kind feedback!

Rated 5 out of 5 stars

Agent was able to explain everything…

Agent was able to explain everything very well. Questions did not take too long.

March 14, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Thank you for your feedback! We're glad to hear that everything was explained clearly and that the process was efficient.

Rated 3 out of 5 stars
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Hello John, we're sorry to hear your experience didn’t meet expectations. Please feel free to reach out to us at info@specialtylifeinsurance.ca
so we can assist you further.

Rated 5 out of 5 stars

Penny was very helpful

Penny was very helpful, she was very clear about everything.

March 11, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Thank you for your kind feedback! We're so glad to hear that Penny was helpful and provided clear explanations throughout the process. We truly appreciate your support!

Rated 5 out of 5 stars

I finally got my policy in the mail

I finally got my policy in the mail. It is put with my will.

March 10, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Thank you for your feedback! We're glad to hear your policy arrived safely and that everything is in place. If you ever have any questions or need assistance, we're always here to help.

Rated 1 out of 5 stars

They want your phone number an that…

They want your phone number an that will result in them calling a million times guess if you dont like someone you can put there number in

March 17, 2026
Unprompted review
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Apologies for the inconvenience, please email us your phone number at info@specialtylifeinsurance.ca and we will ensure it is permanently removed.

Rated 5 out of 5 stars

All the staff we dealt with were great

All the staff we dealt with were great, and took the time to answer all our questions.

March 15, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Thank you for sharing your experience! We're glad our team was able to assist you and make sure all your questions were answered.

Rated 5 out of 5 stars

Policy for ever

Good comunication

March 14, 2026
Specialty Life Insurance logo

Reply from Specialty Life Insurance

Hello Vesna, thank you for your feedback!

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