The picture and description of the #3546 Outrigger Wall Display are very misleading. They show many parts that do not come with the set, and do not clearly indicate that they are extra. Buyer beware!... See more
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Review summary
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Edit: Got a very nice call apologizing for the mixup and telling me my order was on the way and they would not be charging me for shipping. Great customer service! The price is fantastic but I have... See more
Company replied
Specialty Store Services offer a great variety of items perfect for vendors. Everything is reasonably priced and delivery is fast. I have purchased several times and will continue to do so. Nadine Lac... See more
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I am very happy with my online shopping experience I had with Specialty Store Services. After doing my initial research I continued on and felt confident with the company and the better price...u... See more
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Locking 36x24 Portable Display Case for Jewelry, Coins,Trading Cards, Baseball Cards & Collectibles
(10)
Black Folding Grid & Go™ Portable Grid Display Panel
(8)
Realistic Kids Grocery Shopping Cart - Child Size Metal Grocery Shopping Basket
(5)
Folding Grid & Go™ Plus Display - Starter Panel
(4)
34 Inch Wide x 22 Inch Deep Portable Showcase with Locks for Jewelry, Trading Cards, & Collectables
(3)
HD Nylon Storage & Scratch-Protection Bag for Large Portable Showcases up to 36 in W x 24 in D x 4
(3)
Flat Base Legs for the Grid N Go - Set of 2
(2)
6 Tier Countertop Cap Display
(2)
6 Tier Countertop Wire Literature Display Wire Rack - 29 In. Wide
(2)
Double Sided 24 Pocket Cap Floor Hat Rack for 240 Caps
(2)
Company details
Written by the company
Since 1986 our second-generation family-owned and operated business has been helping retailers grow their business. We provide high-quality retail fixtures and store supplies backed by our 100% satisfaction guarantee. Our customer service department is second to none and we stock thousands of retail display and retail store supply items in our warehouse and are ready to ship. We have many exclusive displays and fixtures that you will not find anywhere else. From our lightweight folding grid panel display to our unique metal pegboard displays, we listen to our customers and strive to design innovative products that will help them succeed. Specialty Store Services is your one-stop shop for everything you need for profitable retailing: store displays, glass display cases, retail showcases, clothing racks, bags, shopping baskets and so much more. Centrally located in Chicago we ship nationwide. For over 30 years retailers nationwide have trusted Specialty Store Services.
Contact info
454 Jarvis Ave, 60018, Des Plaines, United States
- specialtystoreservices.com
4.4
Excellent
307 reviews
Replied to 93% of negative reviews
Typically replies within 1 week
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Very happy all around!
Our order was shipped quickly and arrived with not issues at all. The product was exactly as pictured and described and we are very happy with it!
March 6, 2025
Reply from Specialty Store Services
We are happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Great local business
Great local business. Grateful I can pick up at the warehouse and they are always friendly and helpful.
March 15, 2025
Reply from Specialty Store Services
We are happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Ordering was quick and easy
Ordering was quick and easy. The 2 wire shelving uses arrive to my place of business in just a few days.
We are planning a trip to the store next month.
March 13, 2025
Reply from Specialty Store Services
We are happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Took too long to get my order
Took too long to get my order. It took five days after shipped.
March 6, 2025
Reply from Specialty Store Services
Thank you so much for your order and taking the time to provide feedback. Your order was shipped same day. I'm not sure why the delay happened with FedEx, but we apologize for the inconvenience.
Our purchase process was very easy
Our purchase process was very easy, and the delivery time was perfect.
February 28, 2025
Reply from Specialty Store Services
We are happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We're very happy you are satisfied with your purchase. Thanks so much for the order! We appreciate your business.
Arrived on time in great quality
Arrived on time in great quality love it for my show display case, don’t have to haul the entire box around anymore
February 8, 2025
Reply from Specialty Store Services
We're very happy you are satisfied with your purchase. Thanks so much for the order! We appreciate your business.
Very pleasant customer service
Very pleasant customer service. I'm in Chicago--they were so nice, I'm going to stop by their showroom!
February 27, 2025
Reply from Specialty Store Services
We are happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Problem solved very professionally!
After a rocky start with a return, the customer service manager very graciously explained the difficulty of returning items from other manufacturers. He was most accommodating, and turned a stressful exchange into a satisfied customer.
February 16, 2025
Reply from Specialty Store Services
We are very sorry you have had issues with your purchase! I am the customer service manager. I will look into this and follow up with you. shortly.
Thank you for returning my call. I'm so glad we were able to clear up the issue! If you ever need me in the future, please don't hesitate to reach out.
Reply from Specialty Store Services
We're very happy you are satisfied with your purchase and our service. Thanks so much for the order! We appreciate your business.
thanks really appreciate it !!
January 13, 2025
Reply from Specialty Store Services
Thank you for your purchase and taking the time to provide feedback!
Great customer service
Great customer service. Fast response times and everything shipped on time.
January 28, 2025
Reply from Specialty Store Services
We are happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Easy to order and when I had a question…
Easy to order and when I had a question about shipping, you responded quickly
Thanks
January 25, 2025
Reply from Specialty Store Services
We are happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We are happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We're very happy you are satisfied with your purchase and our service. Thanks so much for the order! We appreciate your business.
Reply from Specialty Store Services
We are so happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
good value
good value, our church bought this for increased security for handling cash. Only suggestion I would have is to have the two locks keyed differently(the two were keyed the same) so that two people were required to open the box.
November 11, 2024
Reply from Specialty Store Services
We are so happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback! I will pass this along to our product people.
I find it incredibly dumb to ask a…
I find it incredibly dumb to ask a buyer for their rating on a purchase BEFORE the item has been received by the buyer. Ask me after I've received the item.
January 10, 2025
Reply from Specialty Store Services
Thanks so much for your purchase! We typically send two emails after an order is placed. The first is to evaluate the caliber of the service you received, and that goes out right away. The second comes a week later and is geared towards reviewing the product. We apologize if you received the product review too early.
Thank you for fast shipping and having…
Thank you for fast shipping and having quality products I will be buying again from your company Again.
December 17, 2024
Reply from Specialty Store Services
We are so happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
It was quick and easy to find what I…
It was quick and easy to find what I wanted and to order right away with no hassles, Now to see if it does show up Saturday and I will let you know what I think after it arrives, Got it Saturday my 3 year old great grandson was so excited when we opened the box he automatically claimed it to be his and began pushing it around the house, We had to play shopping store.
December 30, 2024
Reply from Specialty Store Services
Thank you so much for your business and taking the time to provide us with feedback!
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