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Specscart. Reviews 

6,167
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including glasses, frames, and lenses, often noting the premium presentation and useful accessories. Many people highlight the fantastic service, describing the ordering process as easy and efficient with excellent communication, alongside exceptionally fast delivery and overall value. However, some customers also noted issues with their orders, specifically receiving glasses with incorrect prescriptions or entirely wrong frames. These experiences included lenses that did not match the ordered prescription, causing blurred vision, and instances of receiving different frames.

What people talk about most

Product

People report positive experiences with product quality, often praising the excellent quality of their... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, incredible, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of the glasses,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy and quick ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product with fantastic service. Fast turn around. Ordered prescription glasses. The whole procedure was simple. I particularly liked the fact that I was kept informed of each stage of the or... See more

Company replied

Rated 5 out of 5 stars

Ordered BUSK 7 non prescriptive glasses. These came with free fully loaded lens. Absolutely amazing quality product. Delivered very quickly. The glasses and the accompanying box, pouch, keyring... See more

Company replied

Rated 5 out of 5 stars

Ordered on the Wednesday 24th evening and I was wearing the sunglasses by the Friday morning, super speedy service. The glasses are perfect and there's a good selection of tints available. Also in... See more

Company replied

Rated 5 out of 5 stars

I have used this company for 4 years and ordered numerous pairs of glasses as my prescription has changed. Single vision, varifocals and tinted. The service has always been fantastic and they offer re... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Optician
  4. Sunglasses Store

About Specscart.

Written by the company

Specscart.

Specscart is one of the fastest-growing eyewear startups in the UK. With three physical stores in Manchester and an e-commerce website, we bring 2000+ fashionable eyewear styles made in the UK at unbeatable prices and deliver them in a record-breaking time of 24 hours.

Like superheroes, our brand also has an inspiring origin. Okay, it didn’t involve any radioactive spider bites, but it“s a lot more relatable. Our founder, Sid, broke his eyeglasses just one day before his semester exams. Wandering through Manchester City Centre in search of a replacement, he encountered only overpriced or mediocre options. The glasses he fancied were locked behind high-security displays, priced steeply at over £150. After reluctantly paying a small fortune without the chance to properly try them on, the glasses arrived—too late for his exams. Hope was lost here, but direction and purpose were found.

Sid realised that eyewear, much like shoes, should come with options that cater to different needs and occasions without breaking the bank or compromising on quality. Driven by this idea, Sid envisioned a brand where selecting glasses would be as enjoyable and straightforward as choosing a pair of shoes for different occasions—hence our tagline, “A Frame for Every Game.“

This vision gave rise to Specscart: an award-winning startup, on a mission to revolutionise the eyewear industry by changing the way people perceive glasses, from being a tool of sight correction to a sustainably made fashion accessory, that is a true joy to wear.

OUR PROMISE

At Specscart, we make a commitment to never sell anything that we wouldn’t buy ourselves. This means you receive essential upgrades like anti-glare, anti-UV, anti-scratch, and impact-resistant coatings on all glasses at no extra charge. Plus, every order comes complete with a protective case, designer cleaning cloth, cleaning solution, and a screwdriver. To ensure your vision is at its best, Specscart offers free eye tests for everyone at all our retails stores.

Free Try at Home 2.0

Written by the company

Try Our Glasses at Home
Try 4 Frames of your choice and get that with 3 Lenses and a laser light at your home for 7 days. The service is completely free with shipping.

Our Shipping Promise

Free Fast Shipping

We offer free fast shipping on all orders including free 24-hour dispatch on simple prescription and non-prescription glasses (subject to stock availability).

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(6,167)

2,274 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service

July 4, 2026
Specscart. logo

Reply from Specscart.

Thank you for taking the time to leave this.

We really appreciate your support. Knowing you had a great experience means a lot to the whole team, and we hope to have the opportunity to help you again in the future.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Never bought prescription glasses this…

Never bought prescription glasses this way before. I was really surprised how well they came out. Perfect! Easy, just select the frames, upload your prescription and delivered a couple of days later.

July 11, 2026
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Reply from Specscart.

Thank you for taking the chance on us and sharing your experience.

We know ordering prescription glasses online for the first time can feel like a leap of faith, so it means a great deal to hear everything turned out exactly as you'd hoped. Making the process simple, accurate and hassle-free is something we've worked hard to achieve.

Thank you for choosing Specscart, and we hope to welcome you back again.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Brilliant prescription sunglasses

Great! lovely prescription sunglasses. Delivered so quickly with no fuss just uploaded a photo of prescription. And so cheap. Came with free case, cloth, spray and glasses tool.
Unbelievably good service I'm so impressed.

July 11, 2026
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Reply from Specscart.

Thank you for such a wonderful review.

It means a great deal to know the whole experience felt so straightforward. We want ordering prescription eyewear online to be as simple as possible without compromising on quality, so it's fantastic to hear your sunglasses arrived quickly and lived up to your expectations. I'm also delighted the little extras were appreciated.

Thank you for your support. We really appreciate you choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 2 out of 5 stars

Frames could be better

The service was good, but the frames are unfortunately quite flimsy and don't feel very high quality. Would appreciate an opportunity to discuss this and perhaps obtain a more robust frame

June 25, 2026
Rated 5 out of 5 stars

Great service

Great service, speedy and helpful. Excellent choice of frames and great to be able to try them on at home.

July 2, 2026
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Reply from Specscart.

Thank you for such a lovely review.

We're delighted to know you enjoyed the whole experience. Being able to try frames at home is something we introduced to make choosing glasses feel much more relaxed, so it's wonderful to hear it helped. It's also great to know our team and turnaround made a positive impression.

Thank you for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

They have great service i order my…

They have great service i order my glasses and they arrived within 24h ..

July 3, 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

We know how important it is to receive new glasses quickly, so it's wonderful to hear your order reached you within 24 hours. Your kind words about our service mean a great deal to the whole team.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Excellent idea and your service is…

Excellent idea and your service is first class. Received my free trial frames within two days and it was easy to return.

July 8, 2026
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Reply from Specscart.

Thank you for your kind review.

We created our Home Trial because we wanted choosing glasses online to feel as easy and confidence-inspiring as trying them in person. It's wonderful to know the process worked so well for you, from the quick delivery through to the simple returns.

Thank you for choosing Specscart. We really appreciate your support.

We look forward to serving you soon.

Team Specscart

Rated 4 out of 5 stars

Great service however they need to…

Great service however they need to reduce the price of thinner lenses especially when the frame chosen needs a thinner lens or alternatively, not let you scroll on through the process and place an order only to get a call the next day recommending thinner lenses but you'll have to pay extra

June 27, 2026
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Reply from Specscart.

Thank you for taking the time to leave both your kind words and your honest feedback.

I'm really pleased you had a positive experience with our service, and I also appreciate you highlighting where you feel we could do better. Your point about thinner lens recommendations is a fair one. We always want customers to have the information they need before placing an order, and feedback like yours helps us identify where we can improve the online journey and make expectations even clearer from the outset.

Thank you again for sharing your experience. Comments like these genuinely help us continue to improve.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Easy to order

Easy to order, good quality glasses and quick delivery.

July 10, 2026
Specscart. logo

Reply from Specscart.

Thank you for taking the time to leave this.

We believe buying glasses should be straightforward from beginning to end, so it's wonderful to know the ordering process was simple and that you were pleased with both the quality and the speedy delivery.

We really appreciate your support.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Excellent Service

An amazing service, and customer services could not be more helpful. I placed my order on Monday after losing my glasses over the weekend and I had my new pair on the Wednesday! Will definitely be purchasing from them again and recommending to friends!

July 10, 2026
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Reply from Specscart.

Thank you for such a lovely review.

Losing your glasses is never ideal, so I'm really pleased we were able to get a new pair to you so quickly when you needed them most. Moments like these are exactly why we work so hard to combine fast turnaround times with genuinely helpful support.

Your recommendation means a great deal to us, and we truly appreciate you choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

All round excellent experience

Quick delivery. Glasses delivered in box with care items added. Good choice on line to chose from. Glasses are a good quality.

July 9, 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

It means a great deal to know you were pleased with both the quality of your glasses and the overall experience. We put a lot of thought into the presentation and the little care items that come with every order, so it's lovely to hear those details were appreciated too.

Thank you for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 2 out of 5 stars

Fast delivery as promised but you sent…

Fast delivery as promised but you sent the wrong frames nothing like the ones I ordered but I need to keep them because I can’t drive without glasses. Did report it but heard no more. I am ready to order more perhaps someone could ring me. Thanks Peter

July 4, 2026
Rated 5 out of 5 stars

Very pleased

Took a little longer than I'd hoped, but was very pleased with my re-glazed sun glasses, and much cheaper than the high street chain some people say 'should have gone to'.

July 9, 2026
Unprompted review
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Reply from Specscart.

Thank you for taking the time to leave your review.

I appreciate your patience while we completed your reglaze, and I'm delighted to hear you were pleased with the finished sunglasses. It's always our aim to provide a high-quality, cost-effective way to give favourite frames a new lease of life, so it's wonderful to know the end result made the wait worthwhile.

Thank you for choosing Specscart. We look forward to helping you again in the future.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

I ordered the top of the range…

I ordered the top of the range varifocal lens for the Alvington 4,the vision is incredible,with the help of Sai who was so helpful every step of the way, it feels like these are bespoke glasses,the attention to detail,quality of product and price are second to none. Absolutely thrilled with my purchase.

July 10, 2026
Unprompted review
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Reply from Specscart.

Thank you for such a thoughtful review.

It means a great deal to know your new varifocals have exceeded your expectations. We know just how much precision and care goes into creating a great pair of varifocals, so hearing that they feel bespoke is one of the highest compliments we could receive.

I'll also make sure Sai sees your kind words. He takes great pride in looking after customers, and I know he'll be delighted to hear he made such a positive difference to your experience.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

I have already written a review on…

I have already written a review on Trustpilot!

July 2, 2026
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Reply from Specscart.

Thank you for taking the time to support us once again.

We really appreciate you coming back to leave another review. Knowing you felt your experience was worth sharing means a great deal to everyone here.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Fab, speedy service from a UK based company.

Need a new prescription pair of sunglasses last minute but ones that wouldn't cost a small fortune either and happened upon Specscart, bought the purple Brooke pair and as promised the glasses were ordered and shipped within 24 hours. Very chuffed to see that this is a Bury based company - I have family there! Will definitely be ordering again whenever my prescription changes.

July 2, 2026
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Reply from Specscart.

Thank you for such a lovely review.

I'm so pleased we could help when you needed a new pair at short notice. We know how important it is to combine speed, quality and fair pricing, especially when time is against you, so it's wonderful to hear we delivered on all three.

It's also great to hear you have a connection to Bury. We're incredibly proud of our roots and grateful for your support.

We look forward to helping you again whenever it's time for your next prescription.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Rapid turnaround and dispatch

ordered sunday, dispatched monday, arrived tuesday.

Can't say better than that!

July 9, 2026
Specscart. logo

Reply from Specscart.

Thank you for taking the time to leave this.

We know that when you order new glasses, you want them in your hands as soon as possible, so it's great to hear everything moved so smoothly from order to delivery.

Thank you for choosing Specscart. We really appreciate your support.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars
Specscart. logo

Reply from Specscart.

Thank you for taking the time to leave this.

It means a great deal to know you're so pleased with the end result. We really appreciate your support and are delighted we could deliver an experience that met your expectations.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Quality and service second to none.

My husband put me on to this company after the many fantastic experiences he had with the specscart team. I totally agree with him, they do go all the way to ensure quality and service second to none.
Thank you for a great offering.
Suzanne

July 9, 2026
Unprompted review
Specscart. logo

Reply from Specscart.

It means a great deal to know your husband recommended us and that we've been able to live up to his expectations with your own experience as well. There is no greater compliment than being trusted by one family member and then earning the confidence of another.

We're passionate about delivering both quality and genuinely personal service, so your kind words are incredibly rewarding for the whole team.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Great glasses

Great glasses, great price, great
service !

July 2, 2026
Specscart. logo

Reply from Specscart.

Thank you for your kind review.

It means a great deal to know we've been able to deliver on the things that matter most: quality eyewear, fair pricing and a great experience from start to finish. We really appreciate your support.

We look forward to serving you soon.

Team Specscart

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