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Rated 5 out of 5 stars

Just used Speechpad for the first time, for a complicated medical interview, with lots of technicalities and proper names. Very quick, economical and, above all, impressively accurate. Even the pun... See more

Rated 5 out of 5 stars

Whether you need closed caption files or video transcription in any file format, Speechpad is the go-to source. If you're transcribing videos yourself or in-house, you're wasting time, money, and reso... See more

Rated 4 out of 5 stars

Under promise and over achieve is a great way to run a business. Whenever I've paid for the 24 hour service, the job is completed really fast. However, if I request a 72 hour service, I'll track the... See more

Company replied

Rated 5 out of 5 stars

Speechpad is like having your mom transcribe interviews for you -- she makes sure she checks spelling on proper nouns and uses good grammar. It's truly one of the best transcription services out there... See more

Company replied

Company details

  1. Transcription Service

Information provided by various external sources

Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means: a smooth and easy ordering process multiple options for turnaround time high accuracy transcripts and captions 24/7 customer support consistency and reliability We use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.


Contact info

4.8

Excellent

TrustScore 5 out of 5

111 reviews

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Rated 5 out of 5 stars

Wow. Well done.

Very satisfied customer, even when our accent is slightly different, my work was excellent. Thank you.

January 24, 2017
Unprompted review
Rated 5 out of 5 stars

Great Transcription Service

We had a pretty large order, almost 13 hours of recorded audio from a series of live trainings. Speechpad did the work quickly and accurately. Would definitely recommend for any transcription project.

January 24, 2017
Unprompted review
Rated 4 out of 5 stars

The Best Transcription Value for Price

Having looked through several competing transcription services, Speechpad came in at the lowest price and of course, one often hears that and thinks 'but don't you get what you pay for?' Happily, the folks on the phone and over email at Speechpad were gracious and attentive, and their work came in punctually and consistently. It wasn't perfect, few things are - some transcriptions had typos and misunderstandings (different formatting of transcriptions from time to time) but when those are the worst things you can say about a service, you're in a good place.

If you have an infinite amount of money, then you can probably find a service which does better work for far more pay. But I would recommend Speechpad to any projects on tight budgets seeking transcription services - theirs is the best value for the price, and I expect to return to them in the future.

January 24, 2017
Unprompted review
Speechpad logo

Reply from Speechpad

Thank you for your review.

We do strive for 99% accuracy in all the work we provide, and we also guarantee that you'll be satisfied with the work we provide.

If you ever experience any issues with your transcriptions, please feel free to contact us at support@speechpad.com and we'll correct them for you free of charge.

Rated 4 out of 5 stars

Generally very good transcription

Most jobs were of acceptable standard and I understand the difficulty of transcribing from not so perfect recordings with the added difficulty of technical terms and the Australian accent. Punctuation was at times inconsistent but overall the experience was good. Speed of getting the jobs back to me was excellent.

January 24, 2017
Unprompted review
Speechpad logo

Reply from Speechpad

Thank you for your review.

We do strive for 99% accuracy in all the work we provide, and we also guarantee that you'll be satisfied with the work we provide.

If you ever experience any issues with your transcriptions, please feel free to contact us at support@speechpad.com and we'll correct them for you free of charge.

Rated 5 out of 5 stars

Great service!

My company 3-2-1 Acting Studios has used Speechpad for a number of years now and we are always very satisfied! Good work, on time and the price is right! I highly recommend Speechpad and 3-2-1 will continue to be a costumer.
Mae Ross
CEO

January 24, 2017
Unprompted review
Rated 4 out of 5 stars

Usually great transcripts

I used speechpad for about 8 interviews and for the most part they did a great job however the format was always different and it was very frustrating. Each transcript I got back had a different style and included different details in it so there was no consistency.

January 23, 2017
Unprompted review
Speechpad logo

Reply from Speechpad

Thank you for your review. We strive to make our customers happy and would love to address your issues personally. Please email us at support@speechpad.com to give us better insight with your problem so we can find a resolution.

Rated 5 out of 5 stars

Good service.

It's affordable, quick, and you did a good job. Will purchase in the future.

January 23, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Quick turnaround, professional but personal company. Fantastic customer service, and always accurate even when audio is muffled, has heavy accents, or is between multiple speakers. Would recommend this company to anyone seeking a transcription service for any setting, casual or professional.

January 21, 2017
Unprompted review

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