Just used Speechpad for the first time, for a complicated medical interview, with lots of technicalities and proper names. Very quick, economical and, above all, impressively accurate. Even the pun... See more
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See what reviewers are saying
Whether you need closed caption files or video transcription in any file format, Speechpad is the go-to source. If you're transcribing videos yourself or in-house, you're wasting time, money, and reso... See more
Under promise and over achieve is a great way to run a business. Whenever I've paid for the 24 hour service, the job is completed really fast. However, if I request a 72 hour service, I'll track the... See more
Company replied
Speechpad is like having your mom transcribe interviews for you -- she makes sure she checks spelling on proper nouns and uses good grammar. It's truly one of the best transcription services out there... See more
Company replied
Company details
Information provided by various external sources
Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means: a smooth and easy ordering process multiple options for turnaround time high accuracy transcripts and captions 24/7 customer support consistency and reliability We use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.
Contact info
550 Oak Street, 94043, Mountain View, United States
- 866-606-1174
- support@speechpad.com
- speechpad.com
Wow. Well done.
Very satisfied customer, even when our accent is slightly different, my work was excellent. Thank you.
Faster than expected
Have always been much faster than the time frame you choose.
Great Transcription Service
We had a pretty large order, almost 13 hours of recorded audio from a series of live trainings. Speechpad did the work quickly and accurately. Would definitely recommend for any transcription project.
The Best Transcription Value for Price
Having looked through several competing transcription services, Speechpad came in at the lowest price and of course, one often hears that and thinks 'but don't you get what you pay for?' Happily, the folks on the phone and over email at Speechpad were gracious and attentive, and their work came in punctually and consistently. It wasn't perfect, few things are - some transcriptions had typos and misunderstandings (different formatting of transcriptions from time to time) but when those are the worst things you can say about a service, you're in a good place.
If you have an infinite amount of money, then you can probably find a service which does better work for far more pay. But I would recommend Speechpad to any projects on tight budgets seeking transcription services - theirs is the best value for the price, and I expect to return to them in the future.

Reply from Speechpad
Happy repeat customer
Easy to use interface, reliable service, they try really hard to complete even the worst inaudible recording.
Generally very good transcription
Most jobs were of acceptable standard and I understand the difficulty of transcribing from not so perfect recordings with the added difficulty of technical terms and the Australian accent. Punctuation was at times inconsistent but overall the experience was good. Speed of getting the jobs back to me was excellent.

Reply from Speechpad
Great service!
My company 3-2-1 Acting Studios has used Speechpad for a number of years now and we are always very satisfied! Good work, on time and the price is right! I highly recommend Speechpad and 3-2-1 will continue to be a costumer.
Mae Ross
CEO
Usually great transcripts
I used speechpad for about 8 interviews and for the most part they did a great job however the format was always different and it was very frustrating. Each transcript I got back had a different style and included different details in it so there was no consistency.

Reply from Speechpad
Good service.
It's affordable, quick, and you did a good job. Will purchase in the future.
Excellent service
We use their service extensively - they are always prompt and efficient.
Fast and Accurate
We use SpeechPad for many projects. They are consistently fast and accurate.
Consistently top notch service and quality
I use Speechpad to transcribe meetings of 5-10 people, which is a touch assignment. They consistently do a great job in a timely manner, and keep me posted on progress.
Exceeded my expectations by being fast, accurate and affordable - will be using them again.
Speechpad turned around my order faster than expected and the process was seamless. It allowed me to progress my project more quickly than expected at a price that offers amazing value. No hesitation in recommending and will definitely be placing further orders as my work in this area expands.
Excellent customer service
Quick turnaround, professional but personal company. Fantastic customer service, and always accurate even when audio is muffled, has heavy accents, or is between multiple speakers. Would recommend this company to anyone seeking a transcription service for any setting, casual or professional.
Great service, quick turntimes
I've been using Speechpad for my transcription services for a few years. They have always delivered very well transcribed content in a timely manner. Nothing but positive experiences.
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