The help link takes u to a tech company that attempts to take over ur computer, can’t resolve issues with speedy pc, and tries to sell unneeded computer repairs and products. It’s a high pressure s... See more
Company replied
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See what reviewers are saying
..could be improved by showing the items found/corrected on the latest use instead of simply a cumulative number of items from all usages. After receiving your response, I ran a scan and watched... See more
Company replied
One Star = My computer needed "recovery" so I lost Speedy PC program. Went To download it and to my surprise you don't exist anymore. I can't get you back & I just paid for this service. Now you want... See more
Company replied
Our computer was infected with lots of malware in 2013 and trojan viruses which were shutting down important system functions on our computer. We had a similar issue with a desktop and we did not have... See more
Company details
Information provided by various external sources
The SpeedyPC Software team enthusiastically embraces the opportunity to produce a quality software product that helps users of varying abilities optimize and clean their PC. The crew works hard to combine innovative technology with an intuitive interface.
Contact info
1837 Fort Street, Victoria, BC V8R 1J6 Canada, Canada
- speedypc.com
SLOW BUT EFFECTIVE
I FIND IT TAKES SEVERAL TRIES TO GET CONNECTED...BUT IT DOES CLEAR UP PROBLEMS...BUT IS NOT EFFECTIVE WITH SOME OF THE OPTIONS ........
September 21, 2016
Unprompted review
Reply from Speedy PC
Hello James,
Thank you for your review of SpeedyPC Pro.
What you have described is not typical of SpeedyPC Pro's performance. Please send our Support Team an email from http://support.speedypc.com/ detailing the issues you have encountered so we can help you get this issue cleared up.
Best of luck,
Laura
SpeedyPC Pro Support Specialist
terrible rebate
This is the second time I have issued about the rebate. I will keep in my mind on the next year for change to other company
September 21, 2016
Unprompted review
Reply from Speedy PC
Hi Carlos,
Thanks for taking time to review SpeedyPC Pro.
We regret to hear that you are unsatisfied with the mail-in rebate. I will send you a private email with a little more information about this.
Kind regards,
Laura
SpeedyPC Pro Support Specialist
easy to use
Ive been using speedy pc cleaner for a few years and find my computer runs well
September 21, 2016
Unprompted review
Works Great on my PC.
No problems, keeps my pc running faster, great price. A+
September 20, 2016
Unprompted review
Once you get it working it is great but directions are poor.
I renewed my purchase. However, to get the new program started was a nightmare. The directions upon purchase stated all one needed to do was to turn off & restart the application. I tried this many times No such luck. finally our of desperation I went to the installer icon and the program started up. Knowing this little tidbit would have save a lot of frustration, anger, time, and feeling of wasted money. Only because I knew the program worked did I persevere, but it was a lot of hassle. I am not sure I will go this next year.
September 20, 2016
Unprompted review
Reply from Speedy PC
Hi Sandra,
Thank you for reviewing SpeedyPC Pro.
We regret to ear that you had such a frustrating time with the program. Your experience is not typical of the installation process, and we hope that everything else goes smoothly.
Thanks again,
Laura
SpeedyPc Pro Support Specialist
Great purchase
I've had Speedy Pro for several years now. The tech guy where I get repairs suggested it. I've been very happy and have no issues with my computer since installing your program.
September 20, 2016
Unprompted review
Reply from Speedy PC
Hi Barbara,
Thank you for the lovely review of SpeedyPC Pro.
We are glad to hear that you are satisfied with the program, and a long-time loyal customer.
Best wishes,
Laura
SpeedyPC Pro Support Specialist
great program
great program does a very good job Ihave it on my home and alptop
September 20, 2016
Unprompted review
Speedy PC corrupted my Windows 10.
Speedy PC corrupted my Windows 10. It took me a lot of wasted time to get back to where I was before installing your program.
September 20, 2016
Unprompted review
Reply from Speedy PC
Hello John,
Thank you for taking the time to review SpeedyPC Pro.
We regret to hear of the trouble you have had with your computer and would have been happy to help. Our records indicate that you have not yet contacted our Support Team for assistance, and we hope that everything is running smoothly now.
Unfortunately, without further information about the nature of this issue, we are unable to pinpoint the cause of the problem. As always, our Support Team is available 7 days a week to assist you with any computer issues you may come across while you have an active subscription to SpeedyPC Pro. Please feel free to contact us by email from http://support.speedypc.com/.
All the best,
Laura
SpeedyPC Pro Support Specialist
Reply from Speedy PC
Hi John,
Thank you for taking the time to review SpeedyPC Pro.
We regret to hear that you are still having issues with your laptop. I am going to send you an email with some tips on how to use the program to improve your startup time.
Please let us know if you have any other questions.
Kind regards,
Laura
SpeedyPC Pro Support Specialist
Reply from Speedy PC
Hi Dave,
Thank you for your feedback on the renewal process.
We are constantly listening to and learning from our customers, and we really appreciate you identifying this as an area where we can improve. Is there something in particular about the renewal process that you found difficult?
We look forward to hearing back from you.
Kind regards,
Laura
SpeedyPC Pro Support Specialist
Good but limited to one PC
I find this program very good in keeping my PC up and running. I have two PCs and wish that I didn't have to pay two times to cover both PCs. There should be a discount for the second PC.
August 20, 2016
Unprompted review
Speedy PC Pro
I have used Speedy PC for several years and up to now I haven't had any issues. This latest renewal, however, seems very inefficient, as it only partially works. They are aware the Malware cleaning doesn't work--- it just continues to buffer for hours, but there's not any discount and no solution. I am frustrated that "they are aware of the concern" but haven't fixed it. I should get a refund or at least 1/2 price on my purchase. This is a big reason I purchased the product---to protect me from Malware.
August 19, 2016
Unprompted review
Reply from Speedy PC
Dear Ms. Ross,
Thank you for taking the time to review SpeedyPC Pro.
Our records indicate that you have been in contact with out Customer Support Team, and I will be sending you a follow up email with further information on the issue. If the information is helpful, please consider adding an additional star to your TrustPilot Review.
Kind regards,
Laura
SpeedyPC Pro Customer Support
Note: Simple enough.
Doesn't always get rid of clutter. Or temp files.
August 19, 2016
Unprompted review
Nothing has worked correctly
Nothing has worked correctly since the "upgrade", and today the computer has crashed and will not come back up. The man "helping" was trying to sell another "package" continuously, mixed in with instructions. The computer worked with the out of date drivers.
August 18, 2016
Unprompted review
Reply from Speedy PC
Hello Judy,
Thank you taking the time to review SpeedyPC Pro.
We regret to hear of the difficulties you have had with the program and your computer. Our records indicate that you have not yet contacted our Customer Support Team directly, and we advise you to do so by emailing from http://support.speedypc.com/. Any of our friendly Support Agents will be able to provide you with assistance with this issue.
We look forward to hearing from you.
Warm regards,
Laura
SpeedyPC Pro Customer Support
Restore function has been faultless for years and the defrag well worth it.
One major problem on my HP Laptop is (sometimes) it locks up while in the scanning mode and keeps scanning for hours, getting nowhere. I would stop the scan, restart the scan and it would lock up in the same function. After shutting down, and restarting SpeedyPC, it would run to the end of it's program ok! The setup menu needs to be simple for me to understand!
August 18, 2016
Unprompted review
Confidence booster
When you have limited knowledge/experience it is reassuring to have something to scan through things on the computer to identify and deal with potential rogue items.
August 18, 2016
Unprompted review
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