Spencer Clarke Group Reviews 

115
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, highly supportive approach, and genuine dedication to finding suitable roles quickly and efficiently. Many highlight the smooth user experience, noting easy registration and excellent, consistent communication provided throughout the entire process. Reviewers often mention the prompt responses to queries and continuous support, making them feel valued and well-informed. However, some people experienced a noticeable lack of consistent communication and follow-up, particularly after their contract ended or when specific issues arose, leading to feelings of being ignored or unsupported by the agency.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their supportive, friendly, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and support received... See more

Service

Reviewers mention positive feedback about service, highlighting the agency's ability to find suitable roles... See more

User experience

Customers had positive experiences with user experience, often describing the process as seamless,... See more

Customer communications

People report positive experiences with contact, noting that consultants maintain good communication, respond... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Paul Best has been brilliant. Getting registered was simple and fast, and I was placed in a long‑term SEN position almost immediately after signing up. I’ve had steady work since November... See more

Company replied

Rated 5 out of 5 stars

Sophie and the team have been really proactive and had great energy to secure me interviews and make progress. I’m now in a brilliant role and am grateful to be working with SCG. The team don’t just w... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Paul and the team at Spencer Clarke Group. They made the registration process as easy as possible and kept in touch throughout. I was offered an SEN role ver... See more

Company replied

Rated 5 out of 5 stars

Leasha has been brilliant and supportful, giving me prompt information as and when needed I highly recommend this company and have been treated very kindly Absolutely fantastic Thank you Leasha... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

We're an energetic, forward thinking and award winning recruitment agency based in the heart of Preston. We specialise in the public and private sector across a number of specialisms including education, special educational needs, accountancy & finance, construction, and health & social care. In 2024, we were named Recruitment Agency of the Year at the Recruiter Awards!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(115)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great dependable agency

Everyrhing ran smoothly from signing up to finding a suited job, leisha is my point contact and nothing is to much trouble to sort or resolve cannot recommend the agency enough! They really do look after you 😉😊

November 21, 2025
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

We're so pleased to hear this, Kimberley. Thank you!

Rated 5 out of 5 stars

Best recruitment agency

I just wanted to post a review of my experience as this company was the best experience I've had of one so far.
My recruitment Consultant Robbie was truly invested in me from the start .
He was driven tenacious and truly listened to what I wanted and needed in my next job role.
He secured me a great role which I'm.truly grateful for and I would
definitely recommend this agency as a job seeker.
You will feel valued respected and they keep their word .

November 7, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks for the lovely review, Josephine. Robbie will be so pleased to hear this!

Rated 1 out of 5 stars

No help at all

Richard secured me my first role which I will be forever grateful for however was completely AWOL as my contract ended. No support to find a new role, no replies to calls, emails etc. I managed to find a new role with another agency Richard’s response? To completely ignore all future contact from me. I have tried other agents such as Adam, promises of phone calls never happen, requests to be submitted for roles, no response.
Absolutely spat their dummy out I secured a role with another agency because I had to!

January 9, 2025
Unprompted review
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Reply from Spencer Clarke Group

Hi, I can assure you that we didn't spit our dummy out because you secured a role with another agency. We work with hundreds of interim workers and we understand that this is the nature of interim work. We apologise that you felt like our service fell short this time and we would like to speak to you directly to rectify the situation.
Please could you contact us on 01772 954200 and ask for Thomas Humphreys. Many thanks.

Rated 5 out of 5 stars

Amazing experience working with SCG

Amazing experience working with SCG. Mia was so friendly, supportive and really understood what I was looking for. She kept me updated every step of the way and made the whole process super smooth. Couldn’t recommend enough!

November 9, 2025
Unprompted review
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Reply from Spencer Clarke Group

We're pleased to hear Mia has been so friendly and supportive! We can't wait to show her this feedback. Thanks Sophie!

Rated 5 out of 5 stars

SPG review.

Having been originally sceptical about joining an agency, my first call with Mia, allayed any fears.

Throughout the process from applying for a role to starting a role (which I did today). I have found SPG (Mia & Nicole) to be very thorough, professional & excellent communicators

There has been fantastic communication via the telephone & email from Mia & also Nicole, who has been able to answer all the questions I have asked, and walked me through the process of what was required etc etc.

November 3, 2025
Unprompted review
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Reply from Spencer Clarke Group

It's fantastic to hear that Mia and Nicole have been so thorough and professional. They will be very happy to hear this feedback. Thanks Paul!

Rated 5 out of 5 stars

Great communication and efficiency

Spencer Clarke placed me in a role I desired efficiently and with excellent communication. Mia Whelan was my first point of contact and she was super friendly and helpful. Mia is always quick to respond to emails and calls, great service all round

September 8, 2025
Unprompted review
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Reply from Spencer Clarke Group

Mia will be over the moon with this feedback, Thanks, Gemma!

Rated 5 out of 5 stars

The best assignments and best…

The best assignments and best consultant Liam jones. Also helpful and supportive with a personable approach.

October 14, 2025
Unprompted review
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Reply from Spencer Clarke Group

We're so pleased to hear that Liam has been so supportive, Alfie. Thank you for leaving a review!

Rated 5 out of 5 stars

A wonderful company

A wonderful company. Liam jones especially is fab.

October 9, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks for taking the time to leave a 5* review, Minnie!

Rated 5 out of 5 stars

Great Agency

Great Agency, I had very specific needs with hours/distance to work and Kaitlan went above and beyond to find me work!

Even with my very specific needs. Whenever I had any questions, Kaitlan was only a message away, with quick response.

Makes a huge difference when people at companies like this actually care!

Thanks again, will be in touch if I’m in need of work in the future.

October 8, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks for taking the time to leave such a glowing review! We're so pleased to hear Kaitlan went above and beyond for you.

Rated 5 out of 5 stars

Mia Whelan made my experience with…

Mia Whelan made my experience with Spencer Clarke group very easy and I felt very welcomed and knew if I needed any help or advice she was always on hand to offer her support.

October 9, 2025
Unprompted review
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Reply from Spencer Clarke Group

We're so pleased Mia made your experience with us a great one! She will be thrilled with this feedback. Thank you, Shauni!

Rated 5 out of 5 stars

Can't fault Spencer Clarke

Can't fault Spencer Clarke, very professional, helpful, nothing seems to be too much trouble for them.
They stay in touch with you and most importantly for me they call you back.

September 1, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks for the 5* review, Ben!

Rated 5 out of 5 stars

I have had nothing but a positive…

I have had nothing but a positive experience with Spencer Clarke Group. From my initial enquiry they have been incredible, especially Liam Jones who is always a pleasure and is always on hand with any advice or just to listen to me. I was very quickly found a school to work in and the process from the beginning to now has been wonderful. I could not recommend Spencer Clarke Group enough, and thank Liam for everything he has done and continues to do for me.

October 8, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks for leaving such a great review, Jorden. Liam will be so pleased to hear this feedback!

Rated 5 out of 5 stars

Outstanding Support Throughout the Recruitment Process

I had a great experience working with Shannon McGarry. She was incredibly supportive from start to finish — from the recruitment stages through the onboarding process. She kept me updated, made sure I was comfortable with the offer, and was always available whenever I needed assistance. Shannon’s dedication and professionalism truly stand out, and Spencer-Clark Group is very fortunate to have her on their team.

October 1, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thank you for leaving such a wonderful review. Shannon will be over the moon to hear this feedback!

Rated 5 out of 5 stars

Spencer Clark group

I have worked with numerous agencies as an ESOL. English Tutor since 2008, This agency get back to you when they promise and nothing is too much for them. They are friendly, responsive and totally committed to you. The most helpful, reliable agency I have ever worked with. Thank you! Especially Matt.

September 11, 2025
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

Thanks for the kind review Rosemary. We're so glad to hear you've had such a reliable experience with us!

Rated 5 out of 5 stars

Always on hand to answer any questions

I found the agency very supportive, and quick to answer any questions and queries. Also I've found it more personalised, with only one person as a main contact from the beginning.

July 17, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks for taking the time to leave a review, Ed. We're so pleased that we were able to give you a personal experience!

Rated 5 out of 5 stars

Matt at Spencer Clarke Group is…worth working with!

Matt at Spencer Clarke Group is personable, understanding, and professional. I enjoyed working for SCG, because Matt provided excellent communication and support with everything from signing on to work-related queries. Thank you!

July 19, 2025
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

It’s great to hear that Matt provided such excellent communication and support. He will be over the moon to hear this fantastic feedback!

Rated 5 out of 5 stars

5 star service

I was contacted by Josh who almost immediately got me an interview… then negotiated to raise the pay rate for me…within 2 weeks of first contact I had signed a contract. I’ve never worked with a recruitment agency before but they have far surpassed my expectations!! Shannon Hughes and Josh Draycott were friendly, respectful and professional. Shannon pushed through my compliance process in a few days. I’m very pleased with the service received and I’m recommending them to friends as a brilliant agency. I can see why they’ve won awards!

August 11, 2025
Unprompted review
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Reply from Spencer Clarke Group

Thanks for the lovely feedback Sandra. Josh and Shannon will be delighted to hear this!

Rated 4 out of 5 stars

Good agency

The process was good and easy, communication was also very good and was supported throughout.

August 12, 2025
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

Thanks for the positive review Mariam!

Rated 5 out of 5 stars

I've worked for Spencer Clarke Group…

I've worked for Spencer Clarke Group for a while now and it has been a great experience so far. My recruitment consultant, Taylor Kirkman has been incredibly supportive and proactive throughout my time with them. Communication has always been clear and consistent, and Taylor always made sure I felt valued and well-informed. I would definitely recommend working with Spencer Clarke Group , especially if you're looking for an agency that cares about your career progression.

October 14, 2024
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

It will make Taylor's day hearing such wonderful feedback! Thank you Masona.

Rated 5 out of 5 stars

Privilege to have worked under their wings.


It's been an absolute pleasure and privilege to have worked with the Spencer and Clarke Group. The support and encouragement I had from each of the team members, was very professional and considerate at the same time. I can't thank everyone enough. If it wasn't for them putting faith in my abilities, I wouldn't have had my dream job today.

Thank you for everything.

July 23, 2025
Unprompted review
Spencer Clarke Group logo

Reply from Spencer Clarke Group

That's lovely to hear Madeeha. We're so pleased we managed to find you your dream job!

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