Spendesk Reviews 

Spendesk used to work ok.
However, out of the blue they had account changes which lead to a complete chaos! Massive administrative effort was required, terrible information policy and eventually all accounts changed and require manual re-calibration. It is like changing to an entirely new provider with a new product-

Nearly impossible to get my money out.
Still 2 years after my company was closed i can't get my money out of the spendesk wallet because they want company bank or company documents.
THE COMPANY IS CLOSED! I NEED THE MONEY OUT

Money have been paid after the trustpilot review.

For the past 3 years everything went well for our companies with Spendesk.
Suddenly, Spendesk wanted to go through an extensive validation process, needed rental contracts, documents from authorities, shareholder information etc., and we had to go through very extensive questionnaires and a complicated, very chaotic process on the platform.
If this is not done, they cancel access to the platform. Consequently, they leave you alone as a customer.
We will use this opportunity with our 5 companies to go to another provider that can be relied on.

While Spendesk was doing great for me for multiple years, I ended up leaving them as I know longer needed the service.

However, withdrawing the money after trying to close the account seems impossible. The redemption team blocked my emails and continuesly sending emails in deutsch that I can't answer because my email is blocked. Everytime I reach out to them through livechat they claim they will have something figured out, nothing happens. And the redemption teams keep sending the same email over and over as they are not even being informed I cannot answer their emails.

Been ongoing for months now with no progress in getting the money withdrawed from their bank account.

It is a very practical way to manage payments for small purchases for the company.

The product it's self fantastic and so simple to set up and use and the training and resources available is excellent.

Errors, always errors and no solutions

It supposed to be helpful keeping track of all a company´s expenses, but it's all the opposite, it gives a hard time to upload the entries from their data to the accounting system as there is always some entries missing and their tech support does not give an action or reliable answer to the cases. Very frustrating system.

Spendesk is a user-friendly and easy-to-use platform. I'm an HR, and I use it to validate some expenses but also to deal with my providers. I love using it!

The title says it all, after spending time looking for a suitable solution we end up being declined. understandable and we accept it, however this information should be publicly available, so people don't spend their time on solutions they are unable to use.

Hence, their claim to serve EEA is bogus, not quite sure about trustworthiness of a review from an Estonian business, claiming to be satisfied with them. Could have been before some banking and regulatory issues, but I have a feeling that customer is no longer satisfied.

I have no particular experiences to tell. I just know that the Spendesk team is very quick to respond and very attentive.

Spendesk is a great platform. It is easy to upload receipts via the app or desktop, and keeps your records very organized.

An employee's card was compromised. After we contacted Spendesk, we were told that Spendesk had also identified the charges as suspect charges. The issue is that no one notified us that the card was compromised, no one asked about the charges. And then no one instructed us to block the card and request a new one. We are used to our old credit card company flagging suspect charges and immediately notifying us that they are closing the card and issuing a new one. This was not done by Spendesk. It seems that there should be more response to possible fraudulent charges.

Really difficult to get a price out of them. Keep wanting to run a demo. The sales person doesn’t know the transactional costs recharged so I said no. They need to be more transparent

Love using Spendex! Easy, quick and safe! No longer worrying about invoices and receipts.

We started using Spendesk at out company (~50 people) couple of months ago. It's been really nice to get away from using few credit cards into using separate cards (automatically created with a push of a button in Spendesk) for each service we use. It makes it so much easier to protect from fraud & mistakes and to track the costs and set budgets.

Another big issue I used to have was getting receipts matched with the payments, but that has close to dissappeared now with Spendesk as many services allow to set email address where to send receipts and sending them automatically to Spendesk to be handled by Marvin to robot makes matching work most of the time. Some services don't allow sending receipts to emails, or allow it only for sending to your own address and even in that case it's as easy as forwarding the email to the Spendesk address, just awesome!

I've had a couple of chats with Spendesk support and they are very receptive to improvement ideas and also make sure that questions are followed up.

With Spendesk, travel expense reporting is fun because it's super simple, fast, easy and innovative.

Spendesk is a great tool to manage your expenses! It is quick & easy to use.

Great tool with minor bugs to be fixed.
Around 4:00 - 5:00 pm the App tends to bea really slow, at times payments are not going through or virtual cards take for ever to load. Otherwise it's a good tool.