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Rated 1 out of 5 stars

I asked for an electrician and they connected me with a flooring specialist instead who was pretending to be an electrician. I paid him 100 to come and he was unable to change the thermostat and wha... See more

Rated 1 out of 5 stars

Told them not interested but they continued to spout at me. Came off the phone and they immediately sent an unsolicited spam text. Would never use because they clearly don’t listen….: Edit:... See more

Company replied

Rated 5 out of 5 stars

Hi there cherry ) as ive given you a 5 ☆☆☆☆☆ reveiw Id like to make you aware that i was extremely happy with your services today ,as you were very understanding in general patient conciderate and f... See more

Rated 5 out of 5 stars

I am delighted with the service rendered by Mr Deo Mwesigye. Great customer service, time conscious, good Communication, trustworthy, honest, patience and polite.... He's got so much enthusiasm tow... See more

Company replied

Company details

  1. Search Engine Company

Written by the company

Matching you with the best available specialists in your area in about 30 seconds!


Contact info

3.5

Average

TrustScore 3.5 out of 5

418 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great services especially my account…

Great services especially my account manager George is been wonderful a, also very knowledge.

Lot of jobs on Spetz, will recommend to all.

Thank you

July 14, 2022
Unprompted review
Spetz logo

Reply from Spetz

Thank you for your review Ellen. We are delighted to see that George has been providing you great service, and we have passed on your feedback :)

Happy to hear that Spetz is helping you grow your business, if you ever need any assistance, we are always here for you.

Rated 5 out of 5 stars

I enjoy so much working with Spetz they…

I enjoy so much working with Spetz they are well organised in dealing with the specialist and home owners.
There to help small scale industry and promote some specialist to a certain level.
We wish spetz the 👌

July 14, 2022
Unprompted review
Spetz logo

Reply from Spetz

Hi Jordan!

Thank you for taking the time to give us your feedback, we are delighted to see that you are happy with us!

If you ever need any help, we are always here for you.
The Spetz Team

Rated 5 out of 5 stars

I am very happy with the help and…

I am very happy with the help and support I received from the team, as they helped me understand how the apps work, and guided me until I was satisfied, am very happy with Spetz team.thanks

July 8, 2022
Unprompted review
Spetz logo

Reply from Spetz

Thanks for leaving your review, we are so glad to see that you understand everything and our team were able to help with that.

If you need any help, we're always here for you :)

Rated 5 out of 5 stars

Yall did a very great job cleaning my…

Yall did a very great job cleaning my back garden! My kids were very happy when they saw the result of the backyard... I will patronize you again.. Daniel was very friendly..

June 29, 2022
Unprompted review
Spetz logo

Reply from Spetz

Hey, thanks for your review! We are so glad to see that you managed to get someone to sort out your backyard! Happy to hear that Daniel provided you a great service through Spetz :)

Rated 5 out of 5 stars

Very good

Very good, polite positive and very helpful a very good company

June 26, 2022
Unprompted review
Spetz logo

Reply from Spetz

Thank you for taking the time to review us Ian! We are happy to see that you have received a great service from us :)

Rated 4 out of 5 stars

I am happy with your services so far

I have just joined Spetz but I can see a difference. I have been able to get clients which was very difficult before, and customer care is prompt. If you continue like this you will be the best company to work with.

June 24, 2022
Unprompted review
Spetz logo

Reply from Spetz

Hey Andrew, thanks for taking the time to leave us a review, we are so happy to see that Spetz helped you get customers really easily! That's exactly why we exist :)

If you ever need any help, our team are always here for you.

Thanks,
The Spetz Team

Rated 4 out of 5 stars

A honest company to deal with!

I Initially left a one star review for this company due to difficulties we faced and irrelevant calls we were receiving and being billed for, once I managed to get in touch with Spetz they promptly rectified and credited the account back for the calls that we got for services we don't offer, we did receive calls that were relevant to our services too so the customer base is certainly there with these guys, we were aware that our services were not covered or targeted at the time of joining but they have done the leg work to gain that customer interaction online and get exclusive calls through to us - which is great

I look forward to gaining more leads, it does look very promising and the review is based on the service they have provided me regarding support and correcting issues promptly, I'd definitely recommend joining up as you will get calls for business & they certainly can help

Didn't give 5 stars as there is room for improvement in relation to carrying out test calls etc to ensure the customer has the correct number saved for exclusive leads and offer Help and guidance on using specific ring tones instead of it being a suggestion

June 13, 2022
Unprompted review
Spetz logo

Reply from Spetz

Thank you for taking the time to amend your review, we are delighted to see that you have received a great service from our team as well as relevant leads to help grow your business.

Thanks for your feedback on areas we can improve, we always make sure to listen to our Specialists and all feedback goes straight to our management team, so this will be taken on board.

Thanks again and we look forward to working with you :)

Rated 5 out of 5 stars

Outstanding service from the Spetz…

Outstanding service from the Spetz Team. First some comprehensive email replies answering basic questions up-front, followed up by a phone call from Mathew to get the account up and running. All questions were answered on the call (and I had quite a few). We then focused on getting the account set up. The process was a breeze and the communication delightful. Much attention was paid to understanding our service offering and matching this to the correct categories. I've started using Spetz by installing the app and can't wait to start fielding enquiries. Well done Team Spetz! Giorgio Silberberg - F9 Marketing

June 12, 2022
Unprompted review
Spetz logo

Reply from Spetz

Thanks for your feedback we are so happy to see that Matt provided you with a great service. We look forward to helping you grow your business. If you ever need any help, we are always here :)

The Spetz Team

Rated 5 out of 5 stars

Brown painter and decorator Ltd

I am truly grateful to be working with spetz ,and I am satisfied with there great services and good customer service there services is very helpful and straightforward
With the service I received I can highly recommend spetz to other, my experience spetz give great services and very helpful.

May 12, 2022
Unprompted review
Spetz logo

Reply from Spetz

Hey Paul, thank you for taking the time to leave us a great review! We are super happy yo see that you are satisfied with Spetz and our customer service, we are very passionate about bringing quality and care to our service providers :)

If you ever need any help, our team are always here for you.

The Spetz Team

Rated 1 out of 5 stars

TRADERS BE AWARE

TRADERS BE AWARE

TRADERS BE AWARE
The company approached me for providing verified leads and customers with each lead costing £15. I know from experience that all leads do not translate into business. I took a PAY NOW USE LATER option starting with £100 deposit. However, in case of SPETZ, the ROI Return On Investment is pathetically poor. For each call i was charged £22.80 while 2 out of 4 calls were proven scams. I informed SPETZ that I won't go any further with them and that was end of story. To date it looks all set. I have nothing against them so far. Its their way of business.

As an experienced businessman mobile sole trader, I rely on Social Media and Online Marketing. YELL and GOOGLE are all time better and cheaper. 118 listing of YELL costs £1 per verified call, £2.50 through GOOGLE and £1.50 per online query through GOOGLE AD WORDS. An advertisement on GUMTREE cost £10.99 and generates £1200 wirth of business in 7 days. Featured ads on GUMTREE costs £33 - £87 and generated £500 to £2000 in 3 - 7 days. They are far better than SPETZ.

I would like to inform other Traders that please do not let your hard earned money go away. If you do have some cash, please donate to a charity. You can find homeless starving people on streets and GOD, ALLAH, JESUS, BHAGWAN, GURU, KARMA etc etc will bent to look at you. I know these are desperate times and as a parent I know how hard it is to keep ends meet. Please spend your money wisely. If SPETZ or similar outfit sound like a viable option, make sure it should be your last choice and may be even not.

The reason for review is not to belittle SPETZ. As a responsible businessman, my sympathies at first lie with tradesmen community. I must voice my determination to other to be scammed in despair.
That's all I have to say. Thank you

May 11, 2022
Spetz logo

Reply from Spetz

Hi Faisal,

Thanks for taking the time to provide us with your feedback. We always ensure that any invalid calls are credited back to your account as we of course understand that if it is not a genuine customer, this is not worth your time. We did try to contact you to discuss this however it seemed like you were unavailable.

We have thousands of service providers using Spetz worldwide and have a very high conversion rate on the job for them, many service calls turn into high value work and repeat business.

We are sorry that this is your experience, we are always working to improve our service and hope that in the future you are willing to give us another try.

Thanks,
The Spetz Team

Rated 1 out of 5 stars

Tradesman beware this company are…

Tradesman beware this company are COWBOY RIPOFFS, charge a lot of money for leads they don't want u to see till they bill you. Absolutely run a mile. ALOT OF THE LEADS ARE FABRICATED TOO

May 10, 2022
Unprompted review
Spetz logo

Reply from Spetz

Hey Anthony, based on the information you shared with us, we have no records of your details in our system. We're sorry to hear this is how you feel and would like to have a chat with you to discuss this further.

All the calls which are sent to you can be seen seen inside the Spetz for Specialist app under "transactions" so you can easily keep check on how many leads you are receiving and how much you will be charged - I will arrange a call with our Business Centre Manager to go over this with you so that you have more transparency.

All the calls which are sent to you are genuine customers looking for services, we verify all these calls automatically through our system. If there is a service call you have received which you deem to be invalid, you can create an appeal and our quality team will check this and credit your account if need be.

We hope we can resolve any misunderstanding that you are having with the Spetz app and can make it work for you, as thousands of other Specialists are doing too.

Thanks,
The Spetz Team

Rated 4 out of 5 stars

Good service

Good service, I received a few Calls from this platform to fix my fridge I had a lovely gentleman who came looked at my fridge the same day on a Friday where I couldn't find anyone else.

May 10, 2022
Unprompted review
Spetz logo

Reply from Spetz

Hi Naz, thanks for your review! We are so glad to see hear that you got connected quickly with a service provider who was able to come out quickly and fix your fridge.

You can use the Spetz app any time to connect to over 400 different services, any time, anywhere across the UK.

The Spetz Team

Rated 1 out of 5 stars

Scam

Scam! They suddenly started texting and calling me at 1145pm on a Saturday night

May 1, 2022
Unprompted review
Spetz logo

Reply from Spetz

Hey Andy, We apologise if this had disturbed you, we saw that you were looking to get more customers, we had someone who was looking for your services, so we directed your way, at no cost to you. We tried to contact you to explain this and a little bit more about what we do - Spetz is working with thousands of service providers worldwide to help them grow their business.

We would love to get the chance to work with you and bring you more customers.

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