Always disappointing to use this company. They have ok products but regularly badly packed (leaking or torn). ALWAYS something missing, out of stock or wrong item in the order. The main problem is the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Spicee upp provides,to you door ,everything your mum used to send you to the market/shop for . Nostalgic delivery of great products, for fair prices in this "price hike" climate to create dishes th... See more
I have been shopping with Spiceupp since 2021. Spiceupp brings the taste of home to my door step and Adrianna is lovely. She is always going out of her way to tailor service delivery to suit my need... See more
You have to chase your refunds with this company and even then, you may not get it or you'll get a voucher. Their customer service is always polite but they'll promise you one thing (your refund) an... See more
Company details
Written by the company
The Uk's Leading Online Ethnic Supermarket. We are revolutionising the grocery industry with a driven purpose of a convenient and swift shopping experience that is powered by a customer-first mindset at the core of our business.
Contact info
8 High Street, Loughborough, LE112PY, Loughborough, United Kingdom
- 01509769940
- info@spiceeupp.co.uk
- spiceeupp.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
great service
delivery was prompt and food was well packaged. I absolutely love the service and have spread the word with friends. pls keep it up!
Excellent service.
I ordered canned blackeye peas but they…
I ordered canned blackeye peas but they were expired

Reply from Spiceeupp
Most reliable African store that delivers nationwide
I made an order for the first time and not only did the order arrive on time but all product was perfectly packaged and nothing was missing. I love spiceeupp.
Food was fresh and exactly what I…
Food was fresh and exactly what I needed.
Amazing Service!
Excellent African store,i shop here…
Excellent African store,i shop here always and there has never been an issues,the prices are moderate,the vegetables are fresh and surprise to see some uncommon ones,keep up the good work spiceupp!
Fast and reliable service and…
Fast and reliable service and friendly/helpful salespeople.
Excellent products and service!
Great range of good quality products that can be easily ordered via the website or app - very simple to use. Delivery is fast and the food arrives in very excellent condition and very well packaged, whether its fresh fruit or veg or even frozen goods.
Excellent company and store with more than satisfactory customer experience!
Spice up is the best <3
Spice up, literally the best African/ Caribbean store!! I love the prices, customer service, food items, deals and offers. I could go on and on about why spice up is the place to be, however I’ll keep this short and simple. Spice up is simply a 10/10<3
Speedy service with a wide range of…
Speedy service with a wide range of afro products at good prices.
From a happy, regular customer.
Food quality and I store service is…
Food quality and I store service is quite good. Ordered from them online and it came in reasonable time, so can't complain there.
Customers service is great aswel.
Would be nice if There were suggested dishes - thinking of students
Great website user experience
Great website interface which offers a variety of products. Will recommend!👍🏾
Very friendly staff!
The staff at Spicee Upp are extremely friendly, and always make sure to help you get what you came looking for.
Customer service is great and delivery…
Customer service is great and delivery is fantastic, food is well packaged, fresh and arrives on time.
Really easy to use website with…
Really easy to use website with literally all the products I needed available. My order came the next day which was impressive and everything was really fresh. Really good prices and super convenient. Would definitely recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
