Spiceeupp Reviews 181

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Always disappointing to use this company. They have ok products but regularly badly packed (leaking or torn). ALWAYS something missing, out of stock or wrong item in the order. The main problem is the... See more

Rated 5 out of 5 stars

Spicee upp provides,to you door ,everything your mum used to send you to the market/shop for . Nostalgic delivery of great products, for fair prices in this "price hike" climate to create dishes th... See more

Rated 5 out of 5 stars

I have been shopping with Spiceupp since 2021. Spiceupp brings the taste of home to my door step and Adrianna is lovely. She is always going out of her way to tailor service delivery to suit my need... See more

Rated 2 out of 5 stars

You have to chase your refunds with this company and even then, you may not get it or you'll get a voucher. Their customer service is always polite but they'll promise you one thing (your refund) an... See more

Company details

  1. Grocery Delivery Service
  2. Grocery Store

Written by the company

The Uk's Leading Online Ethnic Supermarket. We are revolutionising the grocery industry with a driven purpose of a convenient and swift shopping experience that is powered by a customer-first mindset at the core of our business.


Contact info

2.9

Average

TrustScore 3 out of 5

181 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

great service

delivery was prompt and food was well packaged. I absolutely love the service and have spread the word with friends. pls keep it up!

May 12, 2022
Rated 4 out of 5 stars

I ordered canned blackeye peas but they…

I ordered canned blackeye peas but they were expired

April 28, 2022
Spiceeupp logo

Reply from Spiceeupp

I am sorry to hear of this and we can assure you that this is not of the high standards upon which we set ourselves here at SpiceeUpp.co.uk

If this has not already been addressed, please feel free to get in contact again regarding this issue and we can arrange a free can of blackeye peas with your next order. - Spicee Upp family.

Rated 5 out of 5 stars

Excellent products and service!

Great range of good quality products that can be easily ordered via the website or app - very simple to use. Delivery is fast and the food arrives in very excellent condition and very well packaged, whether its fresh fruit or veg or even frozen goods.

Excellent company and store with more than satisfactory customer experience!

April 23, 2022
Unprompted review
Rated 5 out of 5 stars

Spice up is the best <3

Spice up, literally the best African/ Caribbean store!! I love the prices, customer service, food items, deals and offers. I could go on and on about why spice up is the place to be, however I’ll keep this short and simple. Spice up is simply a 10/10<3

April 22, 2022
Unprompted review
Rated 4 out of 5 stars

Food quality and I store service is…

Food quality and I store service is quite good. Ordered from them online and it came in reasonable time, so can't complain there.
Customers service is great aswel.
Would be nice if There were suggested dishes - thinking of students

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Really easy to use website with…

Really easy to use website with literally all the products I needed available. My order came the next day which was impressive and everything was really fresh. Really good prices and super convenient. Would definitely recommend

April 22, 2022
Unprompted review

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