Spiderhoodie Reviews 

238
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the hoodies and sweatpants, noting that the fabric feels thick, warm, and durable for everyday wear. People also appreciate the fast delivery times and vibrant colors that make the streetwear stand out and look amazing in person. However, some customers also noted frustrating issues regarding unexpected shipping delays, missing notifications, and a lack of tracking information. A few reviewers experienced additional problems with receiving the wrong items, incorrect sizes, or packages failing to arrive completely. Despite these occasional setbacks, buyers remain generally enthusiastic about their clothing purchases.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the quality and design of... See more

Quality

Users describe positive interactions with quality, consistently highlighting the thick fabric, durable... See more

Delivery service

Consumers find delivery_service to be satisfactory, noting that orders frequently arrive quickly or even... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a significant split in... See more

Price

Reviewers highlight positive aspects of price, describing the overall shopping experience as wonderful. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The experienced was a bag of mixed surprised as despite the question of the hoodie being authentic isn’t one I can answer, the quality is relatively good and heavy-feeling. It is also baggy, comfy and... See more

Rated 5 out of 5 stars

My hoodie came four days earlier than expected! It is so thick, I can wear it into freezing temperatures! It is so cozy, I slept through my entire biology class, which is 90 minutes of nonstop yammeri... See more

Rated 5 out of 5 stars

Ordered three sweatshirts from SpiderHoodi ($505) and it was the best online shopping experience I’ve ever had—they have an amazing customer service team., better than any company I have ever pur... See more

Rated 5 out of 5 stars

Ordering was easy, shipping was faster than first estimated. Hoodie fits perfectly the way he wants it, and my 15 year old loves it. Color matches the exact hoodie we purchased. Will be placing anothe... See more


4.2

Great

TrustScore 4 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(238)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Returns with Spiserhoodie!!


Ordered three sweatshirts from SpiderHoodi ($505) and it was the best online shopping experience I’ve ever had—they have an amazing customer service team., better than any company I have ever purchased from. The sweatshirts were absolutely beautiful—thick yet light, with vibrant colors and durable emblems, but I ordered the wrong size. I was super sad to find they were sold out of the sizes I needed, but I completely understand why. I replied to the email that that had my order on confirmation and with in 5 hours they responded and emailed me a return label same day. A couple weeks later, They proactively followed up when they noticed the label had not been used and asked if I still planned on returning the sweatshirts. I printed the label, returned the sweatshirts, and had my refund within three days. Truly outstanding customer service and amazing quality clothing.

Sincerely
Stephanie Oxnard Ca

September 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look