I absolutely adore this shop. Customer service is so exceptional - they are so devoted that they'll field so many questions via socials to find you the thing you most want. Always going above and beyo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wanted to buy these beautiful hand made green glass glasses from Spindle Sister earlier this, but they were sold out. I asked if they were going to get more and I was delighted when they remembered... See more
Company replied
Superb products, ethically sourced and beautifully presented; what's not to love about this amazing brand?! What I do love the most though is how thoughtfully curated their range of products is; it re... See more
Love Spindle by Sisters - they go over and beyond in terms of customer service. Have bought from them on multiple occasions and love the range they over, their ethics, and its a bonus that they are Mi... See more
Company details
Written by the company
SPINDLE Champions of the slow living movement and lovers of 'Mother Nature', is a sustainable homewares brand producing natural, biodegradable, and sustainable pieces that are gentle to people and the planet. It is dedicated to supporting artisans dependent on traditional handicrafts from around the world. Modern patterns and motifs as well as vintage textiles used in their produced pieces subtly convey cultural heritage of the region they come from.
Contact info
16 Cook Street, WS109RR, Wednesbury, United Kingdom
- hello@spindlebysisters.com
- spindlebysisters.uk
4.9
Excellent
340 reviews
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It's definitely worth it to have the…
It's definitely worth it to have the authentic kuffiyah!
October 6, 2024
Reply from Spindlebysisters
It warms our hearts to connect with people who truly appreciate the value of Palestinian craftsmanship, especially in the current climate. Thank you so much for your support!
Amazing
I am so happy with my purchase, I love my Keffiyeh. The service and delivery were both very quick. It came with a little card and lovely leaves. I highly recommend. There are many beautiful items to buy from a country that really needs our help, dear Palestine.
Will be purchasing again.
October 29, 2024
Reply from Spindlebysisters
Thank you so much for sharing your lovely feedback! We’re glad to hear you love your Keffiyeh and that everything arrived quickly. The card and leaves are our small way of showing appreciation for your support. It means a lot to us that you recognise how much Palestine needs our help, and we’re grateful you chose to shop with us. We look forward to welcoming you back again!
Spindle Sisters - beautiful products that make powerful impact…
I love purchasing from Spindle Sisters - beautiful products that make powerful impact! It is my go-to for kitchenware, candles and gifts, everything has been perfect.
October 26, 2024
Reply from Spindlebysisters
Thank you so much for your kind words and taking the time to leave us a review. We’re so happy to hear that Spindle has become your go-to, knowing that our products resonate with you and make an impact means the world to us. Thank you for your continued support—we look forward to welcoming you back again!
Amazing quality product from a heartfelt company
Amazing quality garment from a beautifully socially conscious company! I really appreciated learning the story and history behind the Palestinian produced keffiyeh I purchased, the values and ethics the company has, the transparency about where the profit for the garment goes (including the ways they donate parts of the proceeds to various causes), the personalised card included and the sprig of eucalyptus. Shipping was fast and seamless, too. If only more businesses were like this- you can really sense the care and heart put into what they do.
October 29, 2024
Reply from Spindlebysisters
Thank you so much for your thoughtful and heartfelt review! It means the world to us that you appreciate the care, transparency, and values behind our work. We’re so glad you enjoyed the keffiyeh, the story it carries, and the little touches like the card and eucalyptus. Your kind words about our mission and operations truly inspire us to keep going. We pray there are more and more businesses that will put ethics before everything. Thank you for your support—we’re honored to have you as part of our community!
Thoughtful Curations and Genuine Care at Every Step
What initially drew me in was the product curation and selection, but the service and care make it truly special. I’ve shopped both online and in-person at one of their market stalls, and every time, I have to resist buying more. The attention to detail is apparent at every step—from the merchants and makers they partner with, to the stories behind each product, to the packaging when it arrives in your hands. No detail is overlooked, and this level of thoughtfulness makes shopping here a memorable experience, time and again.
From my first enquiry to every follow-up, each response is personal and prompt. Shopping often feels transactional these days, but with Spindle Sisters, it feels genuinely human. That’s what sets them apart.
October 20, 2024
Unprompted review
Reply from Spindlebysisters
Thank you so much for your incredibly thoughtful and kind words. It’s customers like you who make what we do so rewarding and meaningful. Knowing that you see and appreciate the care we put into every detail—from product selection to packaging—truly touches our hearts. Your continued support, both online and in person, means more to us than we can express.
We’re so grateful for the connection we’ve built with you—it reminds us why we started Spindle in the first place, to create something that makes a positive impactful. Thank you for being such a valued part of our journey, and we look forward to welcoming you back time and time again. ❤️
I love everything about Spindle!
I love everything about Spindle!
Every product is so well thought of, the quality is exceptional and the ethos and inclusivity is brilliant.
I have made a few orders now, and recommend to everyone I know.
I’m so grateful to have the opportunity to buy items from small makers and communities who I wouldn’t otherwise have a chance to connect with.
Thank you x
October 20, 2024
Reply from Spindlebysisters
Thank you so much for your beautiful message and for being such a loyal supporter of Spindle! It means the world to us that you value the thought, quality, and ethos behind what we do. Knowing that we can help you connect with small makers and communities is exactly why we do this—it’s truly a privilege to share their incredible work with you. Your recommendations and support mean so much, and we’re so grateful to have you as part of our journey. Thank you! x
Small business with a big heart
Wonderful products of the highest quality. The keffiyehs I purchased are genuine Palestinian-produced articles and look and feel fabulous.
I love that proceeds go to important causes. I love that they sell seconds and samples so nothing goes to waste. I love that a tree is planted for every purchase via their partnership with Greenspark. Everything about this company is highly ethical and transparent. It's a pleasure to support a wonderful small business that is making a big difference.
October 25, 2024
Reply from Spindlebysisters
Thank you so much for this incredibly thoughtful review. It means a lot to us that you feel the heart we pour into SPINDLE. Thank you for choosing us and for supporting our mission. We’re thrilled to have customers like you who believe in making a difference together! We look forward to welcoming you again.
Beautiful handcrafts that honour traditions
I finally got my hands on a lovely white and red keffiyeh all the way from Hebron and a beautiful candle holder handcrafted in Palestine. I am so happy to know that my purchase is contributing to the economy of Palestinian businesses and honouring their culture. Thank you spindlebysisters for supporting craftspeople and enabling us to shop ethically.
October 25, 2024
Reply from Spindlebysisters
Thank you so much for your heartfelt review! It brings us so much joy to hear how meaningful these handcrafted pieces are to you. We’re honoured to be able to share these beautiful traditions with you and to support the artisans of Palestine together. Your support means everything, and we look forward to welcoming you back to SPINDLE!
This is not my 1st purchase from…
This is not my 1st purchase from Spindle, and it 100% won't be my last. From the exceptional service, to the love and care they take with their curation of product from the global craft community to support and share the makers that matter, and their advocacy for marginalised groups. All of this beautifully wrapped up in unique, beautifully made crafted wares, built to be used and loved....THANKYOU
October 25, 2024
Reply from Spindlebysisters
Thank you so much for this thoughtful review! It means the world to us that you feel connected to the makers and mission behind each piece, and we’re grateful for your ongoing support. Knowing that our products bring you joy and meaning is exactly why we do what we do. Thank you for being part of the SPINDLE family—we can’t wait to share more with you!
What a beautiful company
What a beautiful company. It is my new favourite online shop and I will definitely be getting family Christmas gifts from here :-)
also...everything was beautifully wrapped also.
October 4, 2024
Reply from Spindlebysisters
Thank you so much for this lovely review! We’re thrilled to be your new go-to for meaningful gifts, and we’re honoured to play a part in your family’s holiday celebrations. We look forward to making your gifting season memorable! 😊
Great customer service and gorgeous products
Such gorgeous products, and customer service is fantastic. They went to huge lengths to help me when there was a minor issue with my order. So impressed. An ethical business with a heart!
October 1, 2024
Reply from Spindlebysisters
Thank you for such a kind review! We're so glad we could help resolve things and make sure everything was perfect for you. It means a lot to us that our care shines through, and we’re grateful to have customers like you who appreciate the heart behind our work. Thank you for supporting our ethical mission! We look forward to welcoming you again.
Beautiful trays
Easy to order, items very pretty and arrived quickly. Excellent service
September 28, 2024
Reply from Spindlebysisters
Your support means a lot, and we look forward to serving you again! Thank you!
Reply from Spindlebysisters
Thank you for sharing your experience! We're so glad to hear your order arrived quickly and smoothly. Looking forward to serving you again!
Just what we wanted ..
Just what we wanted ... Will be back for more all went perfect!
October 10, 2024
Reply from Spindlebysisters
Thank you so much! We're thrilled everything was just right, and we can’t wait to welcome you back for more.
Exceptional products authentically made…
Exceptional products authentically made maintaining a history in each one.
October 9, 2024
Reply from Spindlebysisters
Thank you for your thoughtful words! We’re so glad that the authenticity and heritage in each piece resonate with you. It’s our mission to honour these histories through our products, and it means the world to have your support. We look forward to welcoming you again.
High quality all around
Products are exactly lite advertised and arrived well packaged in compostable material
October 9, 2024
Reply from Spindlebysisters
Thank you so much for your kind review! We’re delighted to hear that you’re pleased with the quality and eco-friendly packaging. It’s wonderful to know that our efforts in sustainability are appreciated. Looking forward to serving you again!
Beautiful products
Very helpful! Very fast delivery and beautiful products in sustainable packaging
October 2, 2024
Reply from Spindlebysisters
Thank you for your lovely review! We’re delighted to hear you enjoyed the products and appreciated our sustainable packaging. It’s great to know our team could be of help and that your order arrived quickly. We look forward to serving you again!
Beautiful keffiyeh
Beautiful keffiyeh, great education on what, why and how the keffiyeh is made worn and its representation. Fast delivery
October 6, 2024
Reply from Spindlebysisters
Thank you for your kind words! It’s wonderful to know the keffiyeh’s story resonates with you. We’re also glad to hear it arrived quickly. Thank you for your support!
Accommodating and understanding …
Accommodating and understanding about misplaced order due to the delivery companies fault. Replaced the order free of charge. Very happy with the quality of the keffiyeh
September 24, 2024
Reply from Spindlebysisters
Thank you so much for your patience and understanding throughout the delivery issue! We’re glad we could make it right for you and are thrilled to hear you’re happy with the quality of the keffiyeh. It was wonderful to see your picture wearing it at the march—thank you for sharing that moment with us. Your support means a lot!
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