I absolutely adore this shop. Customer service is so exceptional - they are so devoted that they'll field so many questions via socials to find you the thing you most want. Always going above and beyo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wanted to buy these beautiful hand made green glass glasses from Spindle Sister earlier this, but they were sold out. I asked if they were going to get more and I was delighted when they remembered... See more
Company replied
Superb products, ethically sourced and beautifully presented; what's not to love about this amazing brand?! What I do love the most though is how thoughtfully curated their range of products is; it re... See more
Love Spindle by Sisters - they go over and beyond in terms of customer service. Have bought from them on multiple occasions and love the range they over, their ethics, and its a bonus that they are Mi... See more
Company details
Written by the company
SPINDLE Champions of the slow living movement and lovers of 'Mother Nature', is a sustainable homewares brand producing natural, biodegradable, and sustainable pieces that are gentle to people and the planet. It is dedicated to supporting artisans dependent on traditional handicrafts from around the world. Modern patterns and motifs as well as vintage textiles used in their produced pieces subtly convey cultural heritage of the region they come from.
Contact info
16 Cook Street, WS109RR, Wednesbury, United Kingdom
- hello@spindlebysisters.com
- spindlebysisters.uk
4.9
Excellent
340 reviews
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Love the service
Love the service, packaging, ethical and a feel of genuine authenticity - these types of service are a dying breed that need to be revived and don't get the attention they deserve, or once the attention is given the business changes tact. Highly, Highly recommend for all out there and wishing this business every success!
January 16, 2025
Reply from Spindlebysisters
Thank you so much for your incredibly thoughtful words and support! It truly means a lot to us that you appreciate the care, ethics, and authenticity behind what we do. We’re committed to staying true to our values. Your encouragement and recommendation mean the world to us, and we’re so grateful to have customers like you on this journey. Wishing you all the best, and we look forward to welcoming you again! ❤️
You were amazing.thanks I'll be…
You were amazing.thanks I'll be bying.from. you.from.now on habibi.shrukran kiteer thanks 😊 🙏 have you.contact number phone number 8
January 16, 2025
Reply from Spindlebysisters
Thank you so much for your kind words and support 🙏 We're so happy to hear that you'll be shopping with us again. You can reach us anytime by email at hello@spindlebysisters.com or send us a DM on Instagram—we're always happy to help! Looking forward to welcoming you again!
great kid size one
i bought the child’s size one to wear for myself, a 5 foot adult. it was a great fit and definitely not too small
December 29, 2024
Reply from Spindlebysisters
Thank you for your feedback! The kid’s size keffiyeh is definitely a decent size. We appreciate your support and look forward to welcoming you again!
Very efficient service
Very efficient service, excellent product, I will enjoy wearing it, thank you. Free Palestine 🇵🇸
January 8, 2025
Reply from Spindlebysisters
Thank you so much for your support! We're so glad you’re happy with the service and product, and we hope you enjoy wearing it for years to come. Free Palestine 🇵🇸❤️
Beautiful pieces
Beautiful pieces, packed really well. I love using our new bowls! Thank you
January 8, 2025
Reply from Spindlebysisters
Thank you so much, Hilda! The bowls truly are pure joy—I couldn’t resist getting some for myself too, and I use them at every opportunity. They’re such a beautiful reminder of the skilled hands that crafted them. So glad you love them as much as we do! ❤️
Brilliant customer service and…
Brilliant customer service and beautiful, ethically-sourced products.
January 1, 2025
Reply from Spindlebysisters
Thank you so much for your kind words! We’re so happy to hear you appreciate our customer service and ethically sourced products. Your support means a lot to us, and we look forward to welcoming you again!
Would recommend
Ethical company, beautiful products. Wrapped well and delivered quickly. Really pleased to do my Christmas shopping somewhere where it will do good.
November 30, 2024
Reply from Spindlebysisters
Thank you so much for choosing us for your Christmas shopping! We really appreciate your support, and it’s great to hear you enjoyed the products, quick delivery, and our ethical approach. We look forward to serving you again soon!
Personal, beautiful, quality, and FAST!
Paid for fastest delivery possible (1-3 business days) ahead of the Christmas rush and it took just 1 business day. It then arrived with beautiful leave touches, personal note from the company, and details about the Kufiya and its origin. So pleased with the service, what the company stands for, and the quality. Delighted to be able to support Palestine with such purchases. So important and special. Thank you. I'll be buying here regularly x
December 13, 2024
Unprompted review
Reply from Spindlebysisters
Thank you for sharing such a thoughtful review. It really means a lot to us, especially during this busy season—it makes all our efforts worthwhile. We’re glad to hear you appreciated the fast delivery, personal touches, and the meaningful background information on the kufiya. Your ongoing support for Palestine and our mission is something we value greatly. We look forward to welcoming you back again soon!
Lovely articles made with care
November 27, 2024
Reply from Spindlebysisters
Thank you so much for your feedback! We're glad you appreciate the care and craftsmanship behind our articles. We truly value your support and look forward to serving you again.
The idea behind Spindle is so beautiful…
The idea behind Spindle is so beautiful and the selection of products they offer are amazing - ethically sourced, fair to the suppliers and great quality. The Shamouti candle is a gorgeous citrus scent with a wick that burns better than any other candle I have and the ceramics are so beautiful and great quality. It’s the perfect place to shop for gifts or to treat yourself whilst supporting good causes and a wonderful company.
November 4, 2024
Unprompted review
Reply from Spindlebysisters
Thank you so much for your thoughtful feedback! We’re really happy you’re enjoying the Shamouti candle—its citrus scent is truly special. A little tip: remember to gently remove the burnt wick before relighting to get the best burn possible each time. We appreciate your support for our Palestine-inspired candles (and ceramics) and are thrilled that you’ve found them to be both beautiful and meaningful. We look forward to welcoming you again!
Excellent authentic products ethically…
Excellent authentic products ethically sourced.
I fully intend to use Spindle by Sisters in the future.
December 3, 2024
Reply from Spindlebysisters
Thank you for your wonderful review! We’re glad you appreciate the authenticity and ethical sourcing of our products. Your intention to continue supporting Spindle means a lot to us, and we look forward to welcoming you back soon.
Beautiful, ethical gifts
I am a repeat customer of Spindlebysisters and my latest experience was again 5 star. I bought the bookmark to give as a gift, it is beautiful and comes in a lovely pouch. It's ethically sourced, and the label includes the name of the person who made it. If you are considering ethical purchases, this is a wonderful shop to visit.
December 2, 2024
Reply from Spindlebysisters
Thank you so much for being a repeat customer and for sharing your positive experience! It’s wonderful to hear how much you value the bookmark, especially with its personal touch from the maker. We’re grateful for your commitment to ethical purchases and truly appreciate your continued support. We look forward to welcoming you back again soon!
They soon can expect my next order
Such a great shop
The sourcing of the products straight from Palestine and delivery was perfect
Knowing that my order planned a tree is a really nice plus can't wait to see what my tree helps doing!
November 30, 2024
Reply from Spindlebysisters
Thank you again for your patience and understanding throughout your order process—it truly means a lot to us. Planting trees is our way of giving back to the planet and its people, and we’re grateful you value this initiative as much as we do. Thank you for being part of our journey, and we look forward to serving you again!
Reply from Spindlebysisters
Thank you for taking the time to leave us a positive review. It really helps people put trust in us and in-turn we are able to bring more work for the artisans we work with. Thank you so much.
Reply from Spindlebysisters
Thank you for sharing your lovely feedback! We appreciate your recognition of the value we strive to bring with our products. Your support truly makes a difference.
Olive Oil Jug, perfection. …
I ordered the olive oil jug and olive oil set for my husband for a gift. It is a beautiful piece of pottery with a gorgeous colour and feel. Great size for everyday use in the kitchen. Absolutely recommend this gift set, such a quality piece to use.
November 3, 2024
Reply from Spindlebysisters
Thank you so much for your wonderful review! We’re thrilled to hear that the olive oil jug and set made a great gift for your husband. We personally love this piece as well, and it’s an honour to help create more work for the women artisans in the West Bank who make them. We hope it brings you both many years of joy in the kitchen. Your support truly means a lot to us!
Excellent product and fast shipping
November 3, 2024
Reply from Spindlebysisters
Thank you so much for taking the time to leave us a review. It really helps our small business to reach more people and in-turn get more work for the artisans we work with.
Reply from Spindlebysisters
Thank you so much for taking the time to leave us a wonderful review. We appreciate your recognition of our values and hope that your products bring you years and years of joy.
Reply from Spindlebysisters
thank you so much for recognising the little details and appreciating our eco-friendly packaging. We hope you continue to wear the keffiyeh for many many years in solidarity with the people of Palestine and look forward to welcoming you again.
Fantastic and ethical company!
Fantastic and ethical company. Great products and lovely staff, I'm a returning customer and I recommend this store to all of my friends.
November 9, 2024
Reply from Spindlebysisters
Thank you so much, Helen. We truly appreciate the time you’ve taken to leave us a review and the kind recommendations. Your support helps us secure more work for our artisans and contribute to initiatives that are close to our hearts. We look forward to welcoming you again!
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