Spinsheaven Reviews 

46
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Don't pay out,they say the widrawal takes betwen 7-21 working days and after this time still don't pay,they change the name now to Angel spins so they can trick new people!

Rated 2 out of 5 stars

I’m worried. I deposited a 4 figure amount but doubled it and have selected withdraw. They said 7-21 days to process (I’ve passed all verification) but the Chat is CHATGPT called Fiona and I can... See more

Rated 1 out of 5 stars

Won 3.4k off a £100 deposit. Started withdrawal process on the 15th of december. Still waiting now. No reply from email support and the same stock response off live chat everytime. Absolute disg... See more

Rated 1 out of 5 stars

Another update on spinsheaven.com. At business day 19 and no payment, I know that it isn't coming and they keep cutting me off on chat when I get through to a real person ...... has anyone ever heard... See more

1.8

Poor

TrustScore 2 out of 5

46 reviews

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1-star

No history of asking for reviews

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1.8

All reviews

(46)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scamers!!!Please avoid!!!

Don't pay out,they say the widrawal takes betwen 7-21 working days and after this time still don't pay,they change the name now to Angel spins so they can trick new people!

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Dubious after reviews but got my money quickly

I deposited a few hundred before I read the reviews. i then withdrew £500 and came on to read them, I wasn’t holding out much hope. After a couple of days the £500 was in my betting account, i contacted to ask why it had been cancelled and they told me it sometimes happens if there’s too many people trying to withdraw. This made me dubious right away, however, I tried withdrawing again, within 2 days I had an email to confirm details for withdrawal and I was very surprised when i seen the money was in my account the next day!

June 24, 2025
Unprompted review
Rated 2 out of 5 stars

I’m worried

I’m worried. I deposited a 4 figure amount but doubled it and have selected withdraw.

They said 7-21 days to process (I’ve passed all verification) but the Chat is CHATGPT called Fiona and I can’t get a proper answer.

Can somebody please say whether they’ve actually ever got their money they won? Surely there are hundreds that don’t post reviews that HAVE been paid out?

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

Another update on spinsheaven.com

Another update on spinsheaven.com. At business day 19 and no payment, I know that it isn't coming and they keep cutting me off on chat when I get through to a real person ...... has anyone ever heard of them paying anyone, ever??

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS.


SCAMMERS.

Edit: After doing some research into them and their "license" they are a complete scam, the license is known to be fake and used by many other sites that are scam sites, never paying out any withdrawals with excuses of checking the gameplay that you didn't cheat to win etc. Noone has ever received a withdrawal from them or any of their sister sites.

My bank is in the process of a merchant dispute to refund me the money I deposited.

Do not be taken in by them, you will never get any of you winnings with excuse after excuse followed by them closing your account.

Edit 2: After further checks looking up their domain name registration they have put their name, email, contact information in as "Removed for Privacy", they have put that in as company name etc to make it look like the registration company have done it which is totally false, registration companies do not do that. COMPLETE SCAM.

Edit 3: I suggest anyone taken in by this scam contact the domain registration company they have used using the following address and feel free to copy my email to them -

abuse at namecheap.com

I'm writing to complain about spinsheaven.com, they are a fake online casino who are stealing from people, you make deposits and any money won is held in a withdrawal process for weeks and months with excuse after excuse and never paid out, eventually you are banned from the online live chat, which is run by bots and they ignore all your emails. There are a lot of people affected by this as a simple Google search will show, searching online you will not find any positive comments about them. Looking at the details they have registered with you gives no details about them as they have typed in all there information as "Removed for Privacy" to hide, something you as the provider should have picked up on.

Please cancel this domain as soon as possible, many people are now reporting them to their banks for fraud.

Thank you

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

Please do not use this website.

Please do not use this website.
Numerous requests to close account. No replies to emails, chat is completely useless and unhelpful. Wish I could give less than 1 star. I hope this company gets fined and shut down.

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

I wrote a bad review before but got my…

I wrote a bad review before but got my money they expressed technical issues so I thought only fair remove review. But hey ho here we are again. I made a withdrawal on the 29th March still no money. I send emails no response rudest site I’ve ever known for no communication. I will now make a complaint to the licensing company along with any other governing body I can find. This is so wrong we play fairly deposits are taken instantly and yet 19 days so far and no withdrawal not sure how they can keep getting away with this. Surely they have to abide by laws

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam site

Absolute scam site. Been waiting 6 weeks for my withdrawal which they have no intention of paying out. Please do not waste your money. The worst casino ever.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Apart being exploiting cons

Apart being exploiting cons, I’ve tried to close my account 4 times now. The first 2 times, they put £40 into my account. The second time I didn’t ask for it and said can you remove this. They said this can’t be done. 4th time in asking them via chat to close my account, they asked me to send another email?! Do not use this or any other website associated with these. Avoid!

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Happy

Good for games, not a huge selection but definitely some classics and favourites.I made a couple of deposits and had a decent size win, I was a bit worried when I read all these reviews and feared the worst for my £600 withdrawal and my second of £240. Sure enough I was payed 24 hours after each was processed. Not sure what the reviews are but it's not my experience at all.

March 15, 2025
Unprompted review

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