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Rated 5 out of 5 stars

I recently had my front doors installed by Spittlywood and I couldn’t be more pleased! They were incredibly helpful with the design and timber options. The installation was right on schedule and the t... See more

Company replied

Rated 5 out of 5 stars

Just had all of my front and side windows replaced in a conservation area using the miracle Accoya wood product. I was blown away by the quality, care and precision when visiting the factory before bu... See more

Company replied

Rated 5 out of 5 stars

We were so pleased with the previous work completed by Spittlywood Ltd ( a new oversized front door, frame and casement window) we have had further work completed by them. Again from planning to insta... See more

Company replied

Rated 5 out of 5 stars

One internal glass door and frame installed last year; excellent craftsmanship, so used again this year for a new front door, surround and porch. Spittlywood gave us minimum disturbance, they were co... See more

Company details

  1. Construction Company
  2. Door Manufacturer
  3. Joiner
  4. Machine Workshop
  5. Window Installation Service
  6. Window Supplier

Written by the company

Bespoke Joiners in Kent Spittlywood Ltd is a bespoke joinery company based in Ashford Kent specialising in quality joinery installations, including bespoke wooden windows and doors, traditional, modern and contemporary wooden staircases, and handmade furniture including fitted wooden wardrobes. Services are provided to the private and residential market including direct to building companies. Spittlywood Ltd’s highly experienced team of joiners in Kent have the knowledge and skills required to complete both major commercial and small private joinery installations. With over 20 years experience, Spittlywood’s skilled Joiners can breathe life into your roughly sketched ideas.


Contact info


4.9

Excellent

TrustScore 5 out of 5

71 reviews

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Rated 1 out of 5 stars

Very disappointed

Very disappointed

I wrote to this company with the details of a replacement window project for my property on 29th September.

After a week with no response I phoned this company twice over several days.

It seems that that this company has staffing and or customer service issues as on both occasions I had to leave voice messages.

Still with no response, I made one last attempt using the customer enquiry form on the web site.

After two more days with no response I have given up.

I conclude that a company that is this unresponsive to prospective customers is not one that I would want to engage in a project.

October 15, 2017
Unprompted review
Spittlywood Ltd logo

Reply from Spittlywood Ltd

Hi Phil,

Thank you for taking the time to leave a review. We would like to extend a wholehearted apology for the lack of response to your inquiry.

We always do our best and aim to make a good first impression. In this instance, we have fallen short.

You are in fact correct in that we have been experiencing a staffing issue thankfully this issue is now resolved.

We have a new member of staff joining the team inside the next two weeks.

Please be assured that we take our customers seriously; as such we are very sorry that your initial impression of Spittlywoood Ltd has not been a good one.

Our Managing Director Steve Spitty will be replying to your email today. Once again please accept our sincerest apologies.

Spittlywood Ltd

Rated 5 out of 5 stars

I had spittly wood make my staircase …

I had spittly wood make my staircase and fit as well as a few other internal bits.

Was made on time and fitted the date they said they would. Outstanding quality and workmanship through out from start to finish clean tidy and reliable. And a pleasure to deal with

Thank you

Mr perry

July 7, 2017
Unprompted review
Rated 5 out of 5 stars

2 oak staircases made by Spittlywood

2 oak staircases made by Spittlywood

Spittlywood worked with us to design the 2 staircase of our dreams... both were Oak with metal spindles but everything else was completely different.
One was modern contemporary and the other was more traditional... both however had a mid landing with a gallery at the top.

There was some significant challenges for both staircases as we wanted designs that meant the structure had to be more complicated than usual, Splittlywood were very accommodating with our challenging demands and the end products were simply breathtaking.

I really can't recommend them enough, pricing was competitive and the quality was second to none, even after 2 years later neither stairs has even the a slight squeak when you walk up them.

July 7, 2017
Unprompted review
Spittlywood Ltd logo

Reply from Spittlywood Ltd

Hi Andy,

Thank you for your kind review, we enjoyed working with you on your staircase project.

Spittlywood Ltd

Rated 5 out of 5 stars

A truly committed professional service …

A truly committed professional service and would have no hesitation in recommending this company to others. Very pleased with our new staircase.

May 30, 2017
Unprompted review
Spittlywood Ltd logo

Reply from Spittlywood Ltd

Hi Lizzie

Thanks for taking the time to leave us a review.

Spittlywood LTD

Rated 5 out of 5 stars

Excellent workmanship and great …

Excellent workmanship and great business skills. We have been using Spittlywood for over 5 years and remain to do so. They are extremely professional and have a great 'can do' attitude. We highly recommend them to all our clients and believe they offer good value for money.
Projects consisting of 96+ Victorian Sash Windows (refurbished/replacement), one -off bespoke oak staircases and 3no. modern spiral staircases, manufacturing of 100+ internal softwood & hard wood doors with project ranging between £500 - £95k+ for high quality joinery products, supply and install.

May 30, 2017
Unprompted review
Spittlywood Ltd logo

Reply from Spittlywood Ltd

Thank-you for your kind review we are looking forward to the next Coxdown Constructon project!!

Spittlywood Ltd

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