Usual excellent from this company (on this occasion, Pam) who handled my request with aplomb. Its always been easy to deal with the these folks, and its good (and rare) to get a quick and positive r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy booking process. Rather a lot of tickets issued, but understand why this is necessary, although, of course, no need to change trains any more than booking direct with the operating companies. Sav... See more
Company replied
Not only are their prices very good, but they rapidly sorted out a problem for me when I realised I had stupidly booked a train for an hour later than I intended, with only a small administrative char... See more
Company replied
First time user, saved myself £29 on my journey with Split My Fare. I had made a mistake when ordering tickets and sent to wrong email address. Purchased Saturday evening and raised the issue... See more
Company replied
Company details
Written by the company
Find the cheapest train tickets in the UK with our split ticket search. We split your journey into separate tickets, you travel on exactly the same train.
Contact info
Newcastle, United Kingdom
- feedback@splitmyfare.co.uk
- splitmyfare.co.uk
4.5
Excellent
1K reviews
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10
Unreal money saver absolute belter of an idea many thanks, made my trip from glasgow to llangefni so much cheaper. As all tickets were easily available as e-tickets there was no hassle getting tickets etc
February 20, 2025
Unprompted review
Reply from Split My Fare
Hi,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and really appreciate your kind words.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Reply from Split My Fare
Hi Marcia,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and found a good price on your fare.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Very easy - great concept
Very easy to book and aside from having to switch seats during the journey no issues at all.
February 26, 2025
Unprompted review
Reply from Split My Fare
Hi Jude,
Thanks so much for your feedback. We are pleased to hear you rate our service highly and found booking easy. Regarding changing seats, unfortunately, the train operators make it difficult to ensure this doesn't happen when you change your tickets. If you contact us before your journey, we can ensure you don't have to change seats.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Highly recommend this site for cheaper…
Highly recommend this site for cheaper tickets.
March 3, 2025
Unprompted review
Reply from Split My Fare
Hi Hannah,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and would recommend it for cheaper tickets.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Really helpful website and appreciated…
Really helpful website and appreciated the lack of a transaction fee!
March 12, 2025
Unprompted review
Reply from Split My Fare
Hi Jane,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and appreciate the lack of a transaction fee.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Saving as you travel
Tickets bought on this sight can be bought in advance
with a small or larger saving compared to the station. The site is easy to navigate and to choose time to set off or return. Tickets are available on your phone or you can print. All done at your convenience prior to travelling. A good experience and did I mention you can save too. Flexible tickets if you really need them.
I couldn't book seats on my journey but there is a way to do this on most trains. Happy travelling
March 3, 2025
Unprompted review
Reply from Split My Fare
Hi Ms Morgan,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and find it easy to navigate.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
I have used Split My Fare many times
I have used Split My Fare many times. Always a good experience and saved me sooooooo much money.
Thanks Tobias and Pete
March 20, 2025
Unprompted review
Reply from Split My Fare
Hi Fanny,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and have made big savings with us
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Makin sense of train fares
The fares on British railways are indecipherable. How fantastic that Split My Fare understands it and can work out the most cost-effective way of travelling by train
January 31, 2025
Unprompted review
Reply from Split My Fare
Hi Jamie,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and found it easy to use.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Another great experience would recommend
Another great experience booked tickets for a week trip from Glasgow via Durham then Manchester no issues with booking and no issues with tickets great service will definitely use again next time I travel
March 14, 2025
Unprompted review
Reply from Split My Fare
Hi Colin,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and had a great trip.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Only site to look at when travelling by train.
The website is easy to use, gives you the information you require and saves you money. Whats not to like??
January 20, 2025
Unprompted review
Reply from Split My Fare
Hi,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and findd it easy to use.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Use it
Easy to use. Clear and super understandable - waaaay better than trainline
January 24, 2025
Unprompted review
Reply from Split My Fare
Hi Matt,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and found it easy to use.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Great deal on Train Tickets
Your site offers excellent train tickets deals compared to other platforms. Train tickets in the UK are significantly exorbitant than in Germany or Italy for the same distance, thus your service is valuable. You are helping thousands of people to use trains with your great deals. I would have used my car if I had not found your site, as it helps me save money compared to the cost of train tickets.
March 1, 2025
Unprompted review
Reply from Split My Fare
Hi John,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and find it valuable that you can find cheaper tickets with us.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Easy site to use
I made an error, had to cancel and rebook. It was very easy.
February 11, 2025
Unprompted review
Reply from Split My Fare
Hi Toby,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and found it easy to rebook your journey with us.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Reply from Split My Fare
Hi Jason,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and find it easy to use.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Awesome
Cheapest quote from National Rail was £99 per ticket. Someone suggested I try SMF and got the same journey for £43 per ticket. Awesome!!
January 20, 2025
Unprompted review
Reply from Split My Fare
Hi Harry,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and saved so much on your journey with us.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Easy to navigate and buy tickets
I found it easy to purchase tickets at a cheaper price!
February 1, 2025
Unprompted review
Reply from Split My Fare
Hi Sally,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and find it easy to use.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Good value for money
I appreciated the good value for money of this service.
January 15, 2025
Unprompted review
Reply from Split My Fare
Hi Simone,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Great price but….
Great price but the down side was multiple changes of seat & sometime carriage as well at every split ticket even though it was the same train right through. Also I booked 2 tickets but we were not sat together.
February 3, 2025
Unprompted review
Reply from Split My Fare
Hi Maryon,
Thanks so much for your feedback. We are pleased to hear you rate our site so highly.
Unfortunately the train operating companies like to make it difficult for people who are saving money by splitting their tickets and as such their seat reservation systems sometimes change the passengers seats, when each ticket changes.
We always ensure passengers are sat together, this would only not be the case if there wasn't the availability for passengers to sit next to each other.
If you find that you have to change seats or in the rare event you aren't sat together, you can contact us before your journey and we will amend your seat reservation.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Half my return journey was booked in…
Half my return journey was booked in first class at less than second class fare,
February 4, 2025
Unprompted review
Reply from Split My Fare
Hi Andrew,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and were able to save money and benefit from 1st Class.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Perfect
The price. The communication. Answering queries expeditiously. Highly recommend
February 20, 2025
Unprompted review
Reply from Split My Fare
Hi Andrew,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and appreciate our customer service so much.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.