Sportamore Reviews 

3,672
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Comfortable jacket (Tuxer Barrett Jacket Black). The size corresponds to the description. Jacket size L, suitable for height 184 cm, weight 79 kg. The material is thick, this is not a poor man's plas... See more

Company replied

Rated 1 out of 5 stars

I placed an order on 11 October, at checkout, it states that item will be shipped within 24hours. I have checked the tracking number with UPS and they still haven’t received the package and it’s now 2... See more

Company replied

Rated 2 out of 5 stars

Great delivery time, price and everything, but the aggressive marketing is really upsetting. You buy one thing, and then you get bombarded with an ad e-mail every three days, up to two in the same day... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery, product even better looking than in their photos. Was close to not buy it as the photos werent the best. But happy i did decide to buy this product. Also wish there would be bit... See more

Company replied

Company details

Written by the company

We power international ecommerce From Shopping to Shipping


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3.9

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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3.9

All reviews

(3,672)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and reliable service

Fast and reliable service. The descriptions on properties of running shoes could be more comprehensive - ok like this though.

June 7, 2022
Unprompted review
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Reply from Sportamore

Thank you for the 5 stars and your feedback!😍 /Sara

Rated 1 out of 5 stars

Ordered a superdry gymtec jacket and it…

Ordered a superdry gymtec jacket and it is a fake I have two of the same style jacket and have bought various other superdry items and one telltale is the labels and ID numbers this jacket had none and is made of 100 percent cotton not the tick materials other gymtec also the coloring was off to...all in all I payed for a cheap knock off....won't be ever ordering again off this site...Update Update I have sent this product back and am now waiting over a month for a refund so not only was the product a fake now they don't give you ur money back stay well away from this place...

May 28, 2022
Unprompted review
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Reply from Sportamore

Hello Stephen,
I'm very sad to read you. We don't have or sell fake item, all our product are originals and guaranteed of our suppliers. So please I recommend that you contact our customer service as soon as possible to help you with this. Thank you for now. Lilly from Footway

Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service. Items came quicker than expected and in perfect condition. Highly recommend.

May 27, 2022
Unprompted review
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Reply from Sportamore

Hello Alan,
Very glad to read that, thank you for the feedback.
Farah from Footway

Rated 5 out of 5 stars

Excellent Value for Money

I bought 2 life jackets for adults 70-90kg. They arrived very quickly from ordering. Excellent quality. The sizing is spot on, fits perfectly. Really happy, would highly recommend.

May 26, 2022
Unprompted review
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Reply from Sportamore

Hi Michelle! Great to hear :)
Have a wonderful summer!
-Henrika

Rated 5 out of 5 stars

Excellent service

Excellent service. Goods as described prompt delivery

May 18, 2022
Unprompted review
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Reply from Sportamore

Thank you for your feedback,Linda!🌷

Rated 5 out of 5 stars

Product had a very good price

Product had a very good price, shipping was quick, overall a very good experience. I would buy from them again.

May 16, 2022
Unprompted review
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Reply from Sportamore

Hello Gianni,
Very please to read you, thank you for sharing your excellent experience with us.
Lilly from Footway

Rated 1 out of 5 stars

Disappinting

Besides I got poor quality running shoes, I am waiting for the refund almost three weeks and still do not get it. Very disappointing experience, di not recommend anyone buying from this website.

May 9, 2022
Unprompted review
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Reply from Sportamore

Hi Simona, So Sorry to hear your refund has not been made. Please contact our customer support so we can help you immediately with this issue.
-Jasmina

Rated 5 out of 5 stars

Great Trainers. Great Site. Would Recommend

I purchased a pair of womens Nike Speedrush trainers after they had sold out on my usual sites. After purchase I checked the site reviews which were hit and miss. I was worried as most of the negative comments were regarding delivery ie, customers had not received theor order, dubious tracking and communication.
I am happy to say I received my order within 5 days and had regular updates from Sportamore and UPS. I cannot fault this company and would definitely recommend. Plus the discounts are amazing.

May 6, 2022
Unprompted review
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Reply from Sportamore

Thats great to hear! Thank you for this review😍 I hope you will enjoy the shoes! Welcome back again💜 /Sara

Rated 4 out of 5 stars

Great customer service

My review is for customer service. I opted for the pick up point as there was a £10 difference in the delivery price to get it delivered to home which I found ridiculous as I live less than a 5 minute walk to the delivery point. I actually didn’t receive my order due to UPS claiming my delivery spot was closed on numerous occasions (it wasn’t). After 3 weeks of UPS messing me around I called the sportamore customer service. They were really easy to get in touch with, polite and pro active. Within an hour they had contacted me back to say that UPS had now “lost” the parcel. They give me an option to reorder but the size I needed was now out of stock so they issued a refund that was in my bank within 48 hours. I can’t fault the company and it really wouldn’t put me off ordering from them again. They just need to ditch UPS and use another company because that seems to be the running theme in bad reviews.

May 5, 2022
Unprompted review
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Reply from Sportamore

Thank you,Michelle for your lovely feedback!We are working to make the delivery service better and hope we can offer more options to our UK customers in the future. Our customer service is always here to help you in case you need us! Have a nice day and take care!🌷

Rated 5 out of 5 stars

Another happy customer!

After a 2 week wait I received my order, great price, fit and quality.

Thank you

May 3, 2022
Unprompted review
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Reply from Sportamore

Hello Valerie,
I'm very sorry to hear that, it's very odd indeed, please contact our customer service as soon as possible to help you look into this.
Thank you / Farah from Footway

Rated 1 out of 5 stars

I am not very happy with the service…

I am not very happy with the service since I still haven’t recieved my order. It has been 2 weeks already

April 29, 2022
Unprompted review
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Reply from Sportamore

Hello Petra!Sorry to hear that you didn't receive your parcel yet!Please email us at storesupport-gb@footway.com with your order number, and we will be happy to help you!🌷

Rated 5 out of 5 stars

Reebok Nano x1 women’s trainers

The trainers are as I expected, I was specifically looking for a CrossFit trainer for wide feet, the trainers I got delivered on that, and are exactly what I expected.

The communication from sportamore has been very good. I’m in the UK and was sceptical about making an international purchase. It did take about 13 days to get here, however that was with easter break in the middle.

If I had any level of gripe it would be with UPS who gave me a delivery date, then reverted the delivery status back to awaiting a delivery date, and then left me with no update for a further 6 days, before rescheduling. I’ve given 5 stars because that’s not sportamore’s fault.

April 21, 2022
Unprompted review
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Reply from Sportamore

I'm happy that the CrossFit trainers are what you expected, and I hope they support you in your Kettlebell swings and box-jumps :)

Sorry to hear that the experience with UPS left something to be desired. Usually the delivery will be faster, and we're in constant contact with them to improve the delivery time.

All the best from Stockholm,
Nikolas

Rated 1 out of 5 stars

Not received my order 2 weeks on so I…

Not received my order 2 weeks on so I wouldn’t know what my new stuff feels like ive not received it, there shipping provider ups are saying they have lost my order after days of thobbing me off countless emails and im still no closer to getting my order

April 19, 2022
Unprompted review
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Reply from Sportamore

Hi Anthony! So sorry to hear you have not received your parcel. Please contact our customer support to receive help with this issue in the best possible way.
-Jasmina

Rated 1 out of 5 stars

Don’t buy from here

Don’t buy from here. They’ve given me an incorrect tracking number and they’ve said they’ve shipped my package but I can’t trace it. I’ve emailed and no one would get back to me. I hope this isn’t a scam because I’m furious!

April 17, 2022
Unprompted review
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Reply from Sportamore

Hi Georgy, Sorry to hear you are having trouble tracing your parcel. We are answering the emails from the holidays today so you should receive an answer soon :) Please feel free to call us if you need further assistance.
-Jasmina

Rated 5 out of 5 stars

Den va skööön

April 16, 2022
Unprompted review
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Reply from Sportamore

Tack för din feedback. Trevligt att höra att du gillade produkten. Ha en fin dag! :) -Eli

Rated 3 out of 5 stars

A good discount but I’ve paid £14.99…

A good discount but I’ve paid £14.99 for express delivery and tracking is telling me it’s taking 6 days to get here! So I wish now I hadn’t wasted the money… otherwise ok.

April 15, 2022
Unprompted review
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Reply from Sportamore

Hello,
Thank you for your feedback, and we are sorry for the delay. The crash in the euro tunnel was causing issues. Please contact our customer service, I am sure we find a solution here :)
Happy easter
Fabian from Sportamore

Rated 5 out of 5 stars

Great

Great, reliable, I can only recommend this page for people who like exercise

April 9, 2022
Unprompted review
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Reply from Sportamore

Hi there Ingrid! Thank you so much for your comment :) We wish you many active days this spring with your new products!
-Jasmina

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