SportingSmiles Reviews 

143
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the custom retainers and night guards offer fantastic quality at a tiny fraction of typical dental office prices. People also genuinely appreciate the convenient at-home impression process and constantly discuss the incredibly helpful support provided by the team. Some reviewers were not happy with the impression process, noting that molds were sometimes rejected or quite difficult to get right on the first try. A few other individuals also mentioned experiencing uncomfortable fit issues, unexpected delays, or encountering communication hurdles when trying to resolve their problems.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great value and comfort compared to... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the sturdy and... See more

Service

Clients share ambiguous opinions on service. While many reviewers praise the incredible customer service,... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were incredibly quick,... See more

Price

Consumers find price to be ambiguous, with many reviewers reporting significant savings compared to expensive... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Agree with the other reviews, this company is a scam. They reject your impressions saying they are "unusable" for whatever reason, only to say you have to buy more products to redo them. We did impr... See more

Rated 3 out of 5 stars

Paid 140 dollars for retainers, did the impressions, sent them, then waited for about 17 business days before calling them for an update. I also emailed them and in the email, they said the lab proces... See more

Company replied

Rated 5 out of 5 stars

5/5 Stars! 🌟🌟🌟🌟🌟I had an amazing experience with Sporting Smiles! Their prices are highly reasonable, and the at-home impression process was super easy to do. Because I was on a tight timeline, I... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered retainers from SportingSmiles twice now, and both times have been a great experience. The process is super easy—just take your impressions at home, send them back, and within a couple o... See more


Company details

  1. Dental Laboratory

Written by the company

Order online replacement dental retainers, teeth whitening, teeth grinding guards, and sports mouthguards. All without having to go to the dentist, saving you hundreds.


Contact info

3.7

Average

TrustScore 3.5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(143)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Waste of money

Very difficult to get a proper mold with the material and the instructions they send. Everything will be your fault. I currently have a credit card dispute now. MOLD material is wet sticky does not work. MAKES A Bad impression. I need my money back. Just go to the dentist and get it done.

September 16, 2019
Unprompted review
SportingSmiles logo

Reply from SportingSmiles

Hi John, We tried to look up your order to contact you and couldn't find an order under your name. We give extra putty for free and can always work with you. Even if you decide you don't want it we give refunds all the time. Would you be able to call us at 262-290-2396
The manager is Evan and he can take care of any issues for you. We are open 8-5 CST. Thank You, SportingSmiles

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look