The reviews were iffy but everything actually arrived and was as described! Did respond to emails so that was nice. Took one star off because I paid $18 in shipping and still had to send FedEx the inv... See more
Company replied
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Review summary
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Well during shipping my stickers were folded in half leaving a crease kinda.so idk maybe a piece of cardboard with it would protect the stickers along during shipping.....
Company replied
I read the reviews here, but nevertheless ordered a waterproof bike messenger bag because it seemed perfect for my use and the price was great. The bag arrived yesterday and I am completely delighted... See more
Company replied
2.9
Average
393 reviews
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Not the best
The grips had clearly been in a warehouse a long time or maybe suffered a manufacturing error. One side of each was completely worn although it was still sealed in the package.
September 30, 2024
Reply from Sport is Good
Hello Christopher,
We sincerely apologize for your negative experience. The Spacefoot team strives to offer you the best, both in terms of products and customer experience. We regret your dissatisfaction.
However, if any of the products subject to return is non-compliant or defective, upon validation by our customer service, you will be entitled to a return with a prepaid label. Otherwise, the return for an exchange will be at the customer's expense as specified in our terms and conditions of sale.
Please feel free to contact us for further information.
Wishing you a good day,
The Spacefoot Customer Service Team
I’ve been trying to get ahold of…
I’ve been trying to get ahold of someone from this company via email and phone. No one had responded and my item still has not shipped. I’m very disappointed and would like my money back….
September 9, 2024
Unprompted review
Reply from Sport is Good
Hello Nick,
Thank you for taking the time to leave your comment, and we are sorry for the inconvenience. Could you please send us an email at customer@spacefoot.com (specifying your order number)? We would like to understand the problem better and offer you a solution.
We hope to get in touch soon!
Have a great day,
The Spacefoot Customer Service Team
Great service
Made an order which was easy. I asked for an earlier delivery and they sorted that for me so I'm very happy with the service and product
August 5, 2024
Unprompted review
Reply from Sport is Good
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Scammers buyer beware
Scammers buyer beware
Could I have my money back then !!!
June 19, 2024
Unprompted review
Reply from Sport is Good
Hello Wendy,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Scammers and very stupid just eating…
Scammers and very stupid just eating peoples money,don’t try this at all at your own risk
June 21, 2024
Unprompted review
Reply from Sport is Good
Hello,
We are very sorry for your negative experience. The Spacefoot team strives to offer you the best, both in terms of products and customer experience.
We regret what happened.
Could you please write to us at customer@spacefoot.com (specifying your order number) to provide us with more details?
Wishing you a great day,
The Spacefoot Customer Service Team
Great experience
Quick shipping, and pieces arrived as described. Fit for AX9, only difference is the pieces that control visor open positions. You can't have it slightly cracked with these. But should be a spare set that came with the helmet originally if it bothers you.
May 17, 2024
Easy to order and quick shipping and…
Easy to order and quick shipping and delivery. Love It.
April 30, 2024
ONLY PURCHASE FROM THEM IF YOU LIVE IN FRANCE!
If living anywhere other than France do not use this company. I ordered replacement insects for my house shoes, selecting the same size as what was on my original insects and what was sent to my said it was the same but was to large for my shoes. After sending an email to the company they said they sent me the correct item and I can return on my own cost for a full refund. It would have cost me over $50 to return the items so my husband took a cutting tool to them. Though they are not perfect they do now fit into my shoe.
April 11, 2024
Unprompted review
as advertised!
April 24, 2024
A feather weight very red saddle
Unusual product, quick shipping, I look forward to using it on my bike.
April 12, 2024
Partial delivery
Can't be that after sending an incomplete order, you are informed that 1/3 of the parts were not available. I did get money back for the missing items, but with shipping costs of €10, the order with the significantly fewer items was no longer worth it. I would have liked to have had the option of withdrawing from the purchase contract, as it could only be partially fulfilled. Of course, there was no reply to a complaint.
April 8, 2024
Unprompted review
Do not use them
Do not use them, bought shoes on 17th of March, nothing arrived and all they say is we send a claim to the courier but didn't hear from them back, they refuse to issue a refund until they have a reply which can take forever.
April 5, 2024
Unprompted review
Wrong item arrived
March 18, 2024
product in excellent condition
product in excellent condition, box and all, and shipping was quick considering it came from overseas.
March 14, 2024
Booster shinguards
Received my Booster shinguards in a week from the order date. Product was flawless and am very satisfied with their service. Will likely order here again in the future.
March 13, 2024
International shipment very fast
They had the product we were looking for, competitively priced. It shipped very quickly internationally much faster than many domestic shipments we receive.
March 1, 2024
Great customer service
Great customer service, they made me feel much more confident about an overseas transaction.
Everything went well.
March 6, 2024
Were one of the only stores to still…
Were one of the only stores to still have these spring spikes in stock. Arrived quickly and cheap delivery to the US. Packaging was a bit poor quality but apart from that everything was perfect.
February 26, 2024
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