I placed an order for copier paper, but due to a shipment error, the order was only partly delivered. In life, it's not about the problem, but how it is managed and the solution arrived at. Suzanne... See more
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The item I ordered was not as described, but was an item directly from the distributor, so it was not the company's fault. They promptly worked with the distributor to get the item picked up for retu... See more
I was missing a letter from a new set of alphabet pebbles. I contacted customer service and received a prompt response. They were incredibly helpful and quickly resolved the issue within a week. I rec... See more
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The parcel was well wrapped and arrived earlier than expected. I was so pleased to find the soap flakes online and they are fragrance free which is essential for me with my allergies.
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Company details
About Springboard Supplies
Written by the company
Shop with Confidence – Our Customer Satisfaction Guarantee
Trusted by thousands of educators – we guarantee quality, service, and support on every order.
At Springboard, we know that teachers and nursery staff need dependable resources they can count on. That’s why we offer our Springboard Guarantee to give you complete peace of mind when ordering. We aim to dispatch all orders promptly and keep you informed throughout. Our products are handpicked and quality tested to ensure they meet the demands of real learning environments. If anything isn’t quite right, we’ll resolve it without delay or fuss. Our friendly team is here to help with product advice, order queries, and anything in between. We’re proud to support thousands of primary schools and nurseries across the UK with supplies that teachers can trust.
Contact info
Unit 3 Glen Trading Estate, Wellyhole Street, OL4 3BF, Oldham, United Kingdom
- 0330 128 1314
- support@springboardsupplies.co.uk
- springboardsupplies.co.uk
4.7
Excellent
1K reviews
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Replied to 100% of negative reviews
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I have not ordered from this company…
I have not ordered from this company before, and was very pleased when I purchased the item on Friday night and it was delivered by Royal Mail the next Wednesday. very fast and efficient service and I was also able to pay by PayPal which was also a bonus. Thank you.
October 21, 2024
I ordered the trike on Monday
I ordered the trike on Monday, and it was delivered on Wednesday.It required minimum assembly which was very easy.
What struck me the most though was the superb quality of the product. We bought it for our grandsons, but I reckon this will still be going strong when they have their own children.
October 8, 2024
Speedy delivery.
October 10, 2024
The website is a little misleading
The website is a little misleading. It's advertised as a balance beam and shows 3 beams but in fact you only get the one. £84 is a lot of money for in essence is one piece of planned timber. I would definitely NOT recommend this produce or company very poor value for money
September 27, 2024
Reply from Springboard Supplies
Dear Steven,
Thank you for taking the time to leave a review, feedback is extremely important to us and I will pass the details over to the relevant team for them to take appropriate action.
I have reviewed the details on your order and can see that the pack size is listed as "Each" on the website and the product image also shows a single unit.
Please do not hesitate to contact us if you require any further assistance in relation to this.
Best regards,
Customer Services
Puffin hearts are a bit like olives.
Shopping at Springboard Supplies has the same vibe to it as buying wasps cooked in their own businesses from Lidl. (Sean Lock fans will understand the reference.)
I bought a couple of rolls of gift wrap.
- Quite an innocuous thing to do.
But when they arrived via mail they weren’t packaged in a cardboard poster mailer tube, or even ratting around inside an oversized Amazon style cardboard box. Instead they were bound impossibly tightly in a black plastic bag that was swaddled thickly in layers of Sellotape.
Have you ever tried to cut a mummified bag off of rolls of gift wrap without cutting into or crushing the paper inside?
It’s not possible.
20 minutes later when the rolls were finally freed from the packaging it transpires the paper was rolled inside out.. reverse side outermost.
I’ve never seen that before in my entire life.
That’s going to be fun trying to wrap gifts with that. At least when one buys paper from a regular shop anywhere else on earth it’s rolled the “right way” around with the colourful side outermost and half the work of wrapping gifts is done for you buy the paper naturally curling itself around the gift you’re attempting to wrap.
Bizarre.
September 27, 2024
Unprompted review
The items I needed were not expensive…
The items I needed were not expensive and they came quite quickly
September 20, 2024
Ease of ordering and prompt delivery.
September 17, 2024
Varied expereince
Very pleased with the items ordered and priced. Communication and delivery times poor. Received items two weeks later than confirmed.
September 16, 2024
Reply from Springboard Supplies
Thank you for taking the time to leave a review.
The item on your order was a Direct Delivery item which is dispatched from the manufacturer directly. We will pass on your feedback about the late delivery.
Please let us know if you have any further queries or require any assistance.
Fantastic service and company
Kept me informed about the delivery and the play kitchen was amazing, just as described
September 5, 2024
Prompt service and delivery
Prompt service and delivery. And goods all as promised. Would use again. Thanks.
August 29, 2024
Very helpful didn't have the colour I…
Very helpful didn't have the colour I initially asked for, they called me up and cleared it up and let me choose a different colour, the wet suit was good quality nice and thick material would definitely recommend 5*
September 2, 2024
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