Spring Garden and Home Ltd Reviews 

256
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They were exceptionally helpful in getting the right measurements for the mesh guards for my bird table. I was treated politely and with a great deal of patience until we had worked out what I needed.... See more

Rated 3 out of 5 stars

Ordered a bird table, took 4 weeks to arrive, just a box of bits, more of a DIY kit than expected. Two of the components had holes drilled incorrectly causing 30mm screw to go through leaving an expos... See more

Rated 5 out of 5 stars

The item was delivered in a very reasonable time, and was carefully and securely packed. I purchased the bird bath/drinker to replace my bird bath/drinker, which I believed had started leaking. In f... See more

Rated 5 out of 5 stars

Excellent service for a superb product. I bought the Riverside Hedgehog House first which is amazing. Keeps all predators out, even a badger. I then added a smaller one The Riverside Eco Hedgehog hou... See more

Company details

  1. Garden Center

Written by the company

Spring Garden and Home is a business set up to bring our customers a range of good quality wildlife products such as Bird Tables, Nest Boxes And Hedgehogs Houses. We have specifically chosen and well known brand such as Riverside Woodcraft to bring you. Our customers a premium quality product, The majority of our products can be personalised.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(256)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Hedgehog house

When I ordered my hedgehog house I was informed it would take 7 to 10 days for delivery. It took nearly 4 weeks. However, the house was well worth waiting for. I am thrilled to bits with it

June 10, 2024
Rated 5 out of 5 stars

Good communication skills!

Spring Garden and Home kept me fully informed, with regular emails, of a problem with supplying a quarterly subscription order for hedgehog food. Although it was slightly inconvenient having to purchase lesser quality food locally I appreciate that problems in the supply chain do sometimes occur.
My order has arrived now, so I am happy and more importantly so are the local hedgehogs!

June 6, 2024
Rated 5 out of 5 stars

Squirrel proof bird table.

The bird table we ordered arrived 2 weeks after ordering and arrived well packaged. It was quite easy to put together with an extra pair of hands. It is nice quality and the birds have soon got used to it. Not seen a squirrel since it arrived so can't confirm that it is 'squirrel proof'.

June 6, 2024
Rated 5 out of 5 stars

Brilliant hedgehog box well made well worth the money

Brilliant service from simple to use payment and I changed my order slightly and added a floor to my hog feeding station by email and they happily added it in and they emailed me to say the box was on its way and it was delivered exactly as I would expect really well wrapped to protect the craftsman ship not a scratch on it and so well made!! I come from a building family and the skill and detail in the work in this box it’s solid and very well made for sure to last many many uk wet winters!! Can’t big the box up enough well well worth the money and easy to clean and the hogs love it in and out straight away

May 17, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. Product was made to order, but arrived very quickly. Customer service very friendly, and helpful.
Highly recommended company.

April 12, 2024
Rated 5 out of 5 stars

Brilliant price

Brilliant price, hedghog box extremely well made ... well worth the wait. Harry decided to sleep in it first night we put it out.

April 3, 2024
Spring Garden and Home Ltd logo

Reply from Spring Garden and Home Ltd

Hi Chris, Thank for taking the time to leave us a review and I hope the hedgehogs also love the house :)

Rated 5 out of 5 stars

Recommended by Hedgehogs

I have the Riverside hedgehog houses for my hedgehogs and ordered these three houses as the company I work for are sponsoring our local hedgehog rescue this year. Arrived in a couple of weeks and I will use the points to buy myself yet another house! Reliable and good quality.

March 1, 2024
Rated 5 out of 5 stars

Excellent communication and a superb product

Excellent communication. I had problem with the delivery date and my concern was taken on board and a solution found. The product ( a hedgehog feeding station) is beautifully made and well worth the money. The visiting hedgehog is very happy too! Thank you. I have no hesitation in recommending your company and I hope to do business with you in future.

February 17, 2024
Rated 4 out of 5 stars

Bird table well made

Bird table well made. Actual table is a bit small compared to my previous ones and many small birds in my garden unable to get through the wire.
As the bird table is squirrel proof imagine my surprise to actually see the squirrel opening the catch on the door of the bird table to get at the food inside????

February 5, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look