Spritz Finance Reviews 

317
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I've been using Spritz for over a year and I love it. I can send direct to my bank account, debit card, or use the physical card and virtual card I have. Easy, fast, very low fees, and one thing I ap... See more

Company replied

Rated 3 out of 5 stars

Great UX, terrible customer care. Can’t even imagine how to describe to you the slow careless nature of these Chatbot workers. And since I can’t post a reply I’ll make an edit - you can see below wher... See more

Company replied

Rated 5 out of 5 stars

The support group is always available to get answer to questions. It is so much easier to use Spritz for incoming to buy crypto and also off ramp transactions. I use other exchanges, Coinbase, and C... See more

Company replied

Rated 5 out of 5 stars

Sprintz Finance is a very good company. They will help you through any problems, concerns and questions you may have or you experiencing. Send them an email or ask a question in the app, and Ley will... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service

Written by the company

Use Spritz to off-ramp or pay your bills directly from your preferred crypto wallet or exchange. We support ANY token on Ethereum, BNB Chain, Polygon, Avalanche, Base, Optimism, or Arbitrum, as well as Bitcoin, Tron, Solana, and more! Unlimited in ~30 countries, and the highest limits on day 1 in the US and Canada! You can even load your pre-paid SpritzCard with crypto to spend anywhere that accepts Visa. Spritz also offers unlimited on-ramping - you can buy stablecoins across Ethereum, Solana, Arbitrum, Optimism, Polygon, and more! Go bankless and refresh your finances when you use Spritz!


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4.0

Great

TrustScore 4 out of 5

317 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(317)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

They have been the best financial…

They have been the best financial company and debit card I have experienced to data The support staff has be amazing and understanding. And the speed at which they solve these problems and return messages to you super quick. Thanks Guys

June 18, 2024
Unprompted review
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Reply from Spritz Finance

Thank you for your kind words, Michael! We're thrilled that you've had a great experience with Spritz and our support team. We appreciate your review and are here if you need anything.

Rated 5 out of 5 stars

Amazing app

love the ability Spritz gives us. spend anywhere that accepts touch pay. bank transfers and bill payments. this is legit!

June 13, 2024
Unprompted review
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Reply from Spritz Finance

Thanks for the review, Jerry! Feel free to reach out anytime you need assistance:)

Rated 5 out of 5 stars

The Spritz app did work, but now I am in limbo - UPDATE

The Spritz app worked well for me a few times. I was able to make successful transaction over to my bank account and was able to load a spritz virtual card and it works like a charm. However I sent a larger amount to my bank account and the funds are no where to be found. I contacted Spritz and my bank, bank says they do not see anything, and they need the ACH Tracer number and the Spritz have gone radio silence on that issue. They said they had to escalate the this to an internal team, probably will never hear of them again and my money is probably gone.
UPDATE:
They resolved my issue. Thank you Spritz!

June 10, 2024
Unprompted review
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Reply from Spritz Finance

Hi Steve, thank you very much for taking the time to write a review. We’re sorry to hear that this most recent transaction didn’t meet your (and our) expectations. When communicating that we’re escalating an issue, our goal is to convey that we’re adding more resources to help solve the problem. We apologize that the impression given was the opposite.

The previous positive experiences that you mentioned are always our goal, so we’re working to make this right. You’ll find an email in your inbox with the troubleshooting that our team has completed and what we’re currently working on to help rectify this missing payment. Please feel free to reply with any additional questions or concerns to that email as we work to make this right, or reach out to our team directly at support@spritz.finance

Rated 5 out of 5 stars

LOVE LOVE LOVE 10/10 RECOMMEND

I love not only the idea of the entire account but it runs so smoothly and has EVERYTHING I could really ask for and then some more with features with it. Easy to use interface, super easy and informative about what steps are next when completing the steps to open the account and super fast for the creation and verification of my identity for the account.

June 7, 2024
Unprompted review
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Reply from Spritz Finance

Thank you so much for your positive feedback, Brooke! We're thrilled to hear that you're enjoying the features and finding the interface easy to use. We're committed to providing a seamless experience, and it's great to know the account setup and identity verification process met your expectations.

Rated 5 out of 5 stars

Funds sent to payment address issue

I recently encountered an issue where I sent money to a payment address and the funds seemed to go missing. Naturally, I was quite concerned, so I called tech support. The representative was very reassuring and assured me that the funds were safe and they would look into the issue immediately.

To my relief, within a day or two, the support team resolved the issue and my payment successfully went through. The entire experience left me very impressed with their efficiency and professionalism. Their prompt and effective resolution has certainly earned my trust. Highly recommend Spritz for their service for anyone looking for reliable support! Mind you, anything involved with crypto can be uneasy.

Tom

May 31, 2024
Unprompted review
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Reply from Spritz Finance

Thank you so much for sharing your experience with Spritz, Tom! We’re thrilled to hear that our support team was able to resolve your issue quickly and efficiently. Ensuring the safety and satisfaction of our users is our top priority, and we’re glad to know that our team reassured you and addressed the problem promptly.

Your trust and recommendation mean a lot to us. We understand that dealing with crypto can sometimes be uneasy, so we strive to make the process as smooth and secure as possible for our users.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Reached out to get a transaction issue…

Reached out to get a transaction issue resolved. I received fast and accurate resolution.

June 3, 2024
Unprompted review
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Reply from Spritz Finance

Thanks for the review, Joe! We're glad to hear your transaction issue was resolved quickly and accurately. Feel free to reach out anytime you need assistance.

Rated 5 out of 5 stars

Wire process has been very smooth…

Wire process has been very smooth working between my business account and Spritz Business.

June 3, 2024
Unprompted review
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Reply from Spritz Finance

We're all about making your crypto journey seamless. Please don’t hesitate to reach out whenever you need assistance. We're here to help!

Rated 1 out of 5 stars

scam

scam, dont use this, you will loose all your money

April 10, 2024
Unprompted review
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Reply from Spritz Finance

Hey, Fabio! Can you please reach out to our support team so we can clarify any issues and assist you directly. We're here to help ensure your experience with Spritz is positive.

Rated 4 out of 5 stars

Great customer service Always prompt and courteous

What makes you experience great is that the response to my inquiries are always prompt and the representatives are always courteous. When there is a issue they do not stop until it is resolved as fast as possible. You have a awesome service for those of us who are off ramping Bitcoin. So glad you're here

June 3, 2024
Unprompted review
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Reply from Spritz Finance

Great to hear that you had a wonderful experience with Spritz, Ed! Resolving all your issues in a timely manner is our top-priority so we make sure there are no stones left unturned.
Feel free to reach out anytime you need assistance.

Rated 5 out of 5 stars

Outstanding dApp

Outstanding service!

I heard of this platform through a friend of mine. At first, I was a little bit skeptical due to not hearing of them anywhere else. However, I decided to give it a shot and I'm very glad I did!

The user experience is very straightforward (I still don't understand the "Points" system, but that's not what I use it for), it allows me to transfer instantly from my hardware wallet into my bank account, very affordably!

I love how they also offer you a virtual debit card that you can add to Apple Pay for your every day purchases.

Love this app! My only request would be for the team to add an option that allows you to move the funds from the virtual debit card to your bank, or back to crypto, besides that, 10/10.

May 31, 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the review, Davis! We're thrilled to hear that you had a positive experience with Spritz when transferring your crypto to your bank account. Our goal is to make your crypto journey as seamless as possible.

We understand the importance of accessing your funds wherever you are, which is why we offer the SpritzCard. We're glad to hear you're enjoying it!

The ability to move funds back to your decentralized wallet is already on our radar. You can show your support for this feature by upvoting it here:
https://spritz.canny.io/feature-requests/p/sending-spritz-card-balance-back-to-your-decentralized-wallet

Rated 5 out of 5 stars

The end of Traditional Banking cannot…

The end of Traditional Banking cannot come soon enough! I had "limit issues" with MoneySend (aka. Zelle), apparently they institute a $2999 rolling 7-day limit across actual zelle sends as well as debit card deposits. This resulted in my transfer failing and me having to request a refund from Spritz. Their resolution team jumped into action and offered me alternatives to get access to my funds sooner (and cheaper) than waiting for an on-chain refund. SUPER grateful for their assistance.

May 31, 2024
Unprompted review
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Reply from Spritz Finance

Thanks for the review, Drew! We’re not there yet, but we'll surely get there! We're glad to hear that the Spritz resolution team was able to provide alternatives for delivering your funds to your bank account. If you ever need anything, please don't hesitate to reach out.

Rated 1 out of 5 stars

Wow..reading the reviews

Wow..reading the reviews, its quite frightening. As though there aren't enough scams and rug pulls in crypto already ! Sad. This service was recommended to me. I used it a few times. Now after a little break, trying to use it again and its nothing like it used to be. Zero, absolutely zero response to a simple question. Still have $265 stuck on this thing and unable to get hold of it.

May 30, 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

We apologize for the inconvenience and frustration you've experienced. We are dedicated to resolving this issue promptly. Could you please send us your account details via private message on the support channel? We will prioritize addressing your $265 issue and any other concerns you may have.

Rated 5 out of 5 stars

Spritz has worked great for on ramping…

Spritz has worked great for on ramping my fiat. They have quickly answered all of my questions.

May 20, 2024
Unprompted review
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Reply from Spritz Finance

Great to hear Spritz has been helpful for on-ramping and answering your questions quickly, Jeff!

Rated 5 out of 5 stars

Spritz Finance is a fantastic service

Spritz Finance is a fantastic service. And their customer service is top notch. I recently had a slight delay with a payment however this was promptly responded to and resolved once I escalated the issue to their support team.

May 17, 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the great review, Richard! We're glad our team could promptly resolve the payment delay you experienced. Your satisfaction is important to us. Thanks for choosing Spritz!

Rated 1 out of 5 stars

Working scam

Working scam, they ban account without any reason and steal money. Stay away from this "company"

Reply to their answer
I didn't violate any terms of referral program, i asked about form of promotion before i started and it was ok in opinion of your counsultants, and when it was time to pay bonuses they block every account who use referral program. Spritz even send reminders about referral bonus to every user who didn't do transaction for at least 100$ using their service...

So to sum up they done referral program, encouraged people to do trasaction for at least 100$ using their service to receive 25$ bonus, and when there was time to pay by Spritz comission to referral and referrers they blocked every account which used this promotion..

The most pathetic company of scammers i've ever saw.

One last thing if anyone use this "service" be aware that for example binance block transactions from wallets which they send because as binance support wrote to me their wallet have suspicous activity and for example i received crypto which i bought after about 3 weeks since i buy it using Spritz because as i wrote binance doesn't want to accept this transaction from wallet which they send.

Firstly i though that it happend to just me but many people had and have the same problem so think 2 times till you start using this "company"

May 9, 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you for your review, Kamil Ślubowski. We take the safety and security of our platform very seriously, as it's essential for a smooth experience for all Spritz users.
Following a review of your account activity, we identified that it violated our terms of service. Unfortunately, this resulted in a permanent account suspension. We do not take suspensions lightly, but they are necessary to protect the integrity of our platform for all of our active users.
Moreover, though we understand this the suspension is frustrating, abusive language directed towards our customer service team is unacceptable and is further reason to maintain your suspension.
Spritz is designed for legitimate transactions and doesn't condone attempts to exploit referral bonuses or engage in any illegal or unethical activities.

Rated 5 out of 5 stars

Best option if you want to use crypto…

Best option if you want to use crypto correctly, the self-custody way!

May 17, 2024
Unprompted review
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Reply from Spritz Finance

We're about making your crypto journey seamless, Zachary! If you have any suggestions, we'd love to hear them.

Rated 5 out of 5 stars

Great service with fast support

I use spritz for different offramp activities, which has been very convenient and fast and even though there is a significant transaction fee each time this is a service whose time has come and I’m very grateful to be a member so that I can take advantage of this functionality.

May 8, 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Spritz is all about making your crypto journey seamless, Karlos! We're thrilled you find Spritz so convenient for your offramp activities. We're constantly evaluating and adjusting our fees to fairly reflect our actual costs and to provide great value for great service, so your feedback is really helpful.

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