The experience with Support has been outstanding, particularly with Ley. I had many questions to be answered and issues to be resolved. This has been over a period of months, and everytime I get a qui... See more
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See what reviewers are saying
Amazing products and services. And what sets spritz apart from other platforms is their customer service. Knowledgeable, friendly and experienced staff makes needing help maybe once a year if soo m... See more
Great UX, terrible customer care. Can’t even imagine how to describe to you the slow careless nature of these Chatbot workers. And since I can’t post a reply I’ll make an edit - you can see below wher... See more
Company replied
Spritz finance has historically executed their crypto off ramp successfully but in the last 24 hours has gone dark. Poor and misleading communication, lack of transparency and money “ in progress”... See more
Company replied
Company details
Written by the company
Use Spritz to off-ramp or pay your bills directly from your preferred crypto wallet or exchange. We support ANY token on Ethereum, BNB Chain, Polygon, Avalanche, Base, Optimism, or Arbitrum, as well as Bitcoin, Tron, Solana, and more! Unlimited in ~30 countries, and the highest limits on day 1 in the US and Canada! You can even load your pre-paid SpritzCard with crypto to spend anywhere that accepts Visa. Spritz also offers unlimited on-ramping - you can buy stablecoins across Ethereum, Solana, Arbitrum, Optimism, Polygon, and more! Go bankless and refresh your finances when you use Spritz!
Contact info
1297 E Putnam Ave #1021, 06878, Riverside, United States
- support@spritz.finance
- spritz.finance
You should know
4.1
Great
321 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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So far Spritz's communication and…
So far Spritz's communication and responses to my questions have been prompt and as detailed as they could be...I ask many questions, and some features simply haven't been rolled out yet. However, the speed at2975 which updates/updates and features have been truly impressive.
September 3, 2024
Unprompted review
Reply from Spritz Finance
Thank you for your review, Ascher! We're glad our communication has been prompt and helpful. We appreciate your patience as we work on rolling out new features. If you have any further feedback or questions, don’t hesitate to reach out—we’re here to help!
Genuine Review from a Longtime User
I’ve been using Spritz since late November 30th, 2021, and from the very beginning, I knew it was something special. The sheer number of features available to consumers was impressive. I remember sharing my excitement about Spritz on social media, only to be met with skepticism and comments like “too good to be true.” But here’s the thing – it wasn’t just too good; it was true! Recently, I discovered that one of my other favorite projects, Unstoppable Domains, has partnered with Spritz Finance. This collaboration has me even more excited about the future. I can’t wait to see what they have in store for us next!
August 31, 2023
Unprompted review
Reply from Spritz Finance
Thank you for sharing your journey with Spritz, Daniel! We're thrilled you've found it special from the start and that our features have impressed you. It’s amazing to see how far we've come, and we're glad you stick with us through the skepticism. The partnership with Unstoppable Domains is just the beginning, and we’re excited about what’s ahead too! We appreciate your continued support and can’t wait to share even more exciting updates with you.
I love spritz!
I love spritz. The absolute best platform for buying and off ramping crypto. Customer service is awesome as well! Can’t ask for more in this space.
August 30, 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review, Matt! We're thrilled to hear that you love using Spritz, and we're also glad our customer service has been awesome for you. We truly appreciate your support!
Support staff was excellent
Support staff was excellent and very responsive. I felt so much better about using their product knowing someone,an actual person was responding and was so quick to help.
August 30, 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review, Shavonne! We're happy to hear our support team was responsive and helpful. Knowing we made your experience better means a lot to us. We're always here whenever you need assistance!
Great online chat support
Used the online chat. Support staff quickly jumped on my inquiry about a payment that was stuck in "pending" mode for a few days. They diagnosed and resolved the issue in just a few minutes. I was impressed my issue was taken care of with a single chat interaction. Happy customer.
August 29, 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review, Paul! We're thrilled to hear that your issue was resolved quickly and efficiently. If you ever need assistance, don't hesitate to reach out. We're always here to help you!
Very Prompt attention to my concerns:
August 12, 2024
Unprompted review
Reply from Spritz Finance
We're glad we could address your concerns promptly. If you need anything else, we're here to help!
Excellent customer service
Excellent customer service. The team was prompt, courteous and responsive
August 5, 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review! Great to hear you had a positive experience with Spritz!
Reply from Spritz Finance
Thank you, Pedro! We're glad you enjoyed our service and that it works well for you.
Simple to contact
Simple to contact,
live operator,
knows the platform and offered quick answers
July 22, 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review! We're glad you found it easy to contact us and appreciated speaking with a knowledgeable live operator who offered quick answers.
Customer support was very helpful and…
Customer support was very helpful and timely. Great to work with!
July 17, 2024
Unprompted review
Reply from Spritz Finance
Thanks for your review! We're glad our customer support was helpful and timely. Feel free to reach out anytime you need assistance.
Finally!!
Finally!!! Someone figured it out. All-in-one DEX solution for fiat offramping. Used it for 2 months and it's seemless so far. Spritz is as perfect as it gets. Correct risk profile. Pure Dex. Bye bye Coinbase.....
July 16, 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review, Tricia! We're thrilled to hear you're enjoying Spritz and finding it seamless. We appreciate your support and look forward to continuing to provide the best experience. If you have any further feedback, please let us know!
I use Spritz as decentralized digital…
I use Spritz as decentralized digital parallel banking system. In so doing, I am now about 95% able to run entirely outside of the traditional fiat money system. Spritz, on the odd occasion there has been an issue, have immediately responded and corrected the problem. Generally, I am very happy with there product and service.
July 12, 2024
Unprompted review
Reply from Spritz Finance
Thank you for your positive review! We're thrilled that Spritz is helping you run almost entirely outside the traditional fiat money system. Your satisfaction and our prompt support mean a lot to us. If you ever need assistance, we're here to help!
This is crypto
This is crypto, you guys did to have 24/7 support. I have an urgent problem and could not get anyone to attend to it until Monday
July 13, 2024
Unprompted review
Reply from Spritz Finance
We're sorry to hear that you couldn't get assistance over the weekend. Your concerns are important to us, and we're working on improving our support availability
They gave me $25 plus $10 for signing…
They gave me $25 plus $10 for signing up and adding my wallet and answering 1 question. Nice and easy to deal with..
July 3, 2024
Unprompted review
Reply from Spritz Finance
Thanks for the feedback! We're glad you found the process easy and enjoyed the bonuses. If you need anything else, let us know. Enjoy using Spritz!
Prompt Responses With Quick Resolutions
What made my experience so great is that they are very quick to respond and resolve any issues that may occur. Their customer service is superb!
July 3, 2024
Unprompted review
Reply from Spritz Finance
Thanks for the review! We're thrilled to hear that our quick responses and superb customer service made your experience great. We're here to help whenever you need us!
Great Customer Service!
Getting my Spritz Card issue resolved was a breeze! The representative responded promptly and resolved the matter quickly. Overall, I've had a great experience using Spritz Finance.
July 2, 2024
Unprompted review
Reply from Spritz Finance
Thanks for the positive feedback Caroline! We're glad to hear that resolving your Spritz Card issue was easy and that you had a great experience with Spritz Finance. If you need anything else, we’re here to help!
Reply from Spritz Finance
Thanks for the review, Cynthia! Feel free to reach out anytime you need assistance!
One of the best all around crypto to…
One of the best all around crypto to fiat apps available today . On ramp. Off ramp. Bill Pay , and more . All in one . Slick UI and excellent customer service and reasonable fees!
July 1, 2024
Unprompted review
Reply from Spritz Finance
Thank you review! We're thrilled to hear that you're enjoying our app. Our goal is to provide a comprehensive, user-friendly platform that meets all your crypto and fiat needs
Good support
They were closed for live chat on the weekend but I left a message and they promptly responded.
July 1, 2024
Unprompted review
Reply from Spritz Finance
We apologize for the limited support during the weekend but we are glad our team responded promptly to your message.
Troublesome KYC/ID Verification Not Complete
I had issues with my KYC/ID verification not complete after login; however, customer service stayed with me until the issue was resolved no matter how frustrated I got. Since I had a business account, the need to escalate should have been quicker. But they were courteous and patient which was what mattered to me the most. What I really liked was the smooth transition from online chat to my email to wrap up everything and expressed appreciation for my patience. Very nice!
June 25, 2024
Unprompted review
Reply from Spritz Finance
Thank you for sharing your experience! We're glad to hear our team could assist you with the KYC verification issue and that you appreciated their patience and support. We’re always striving to improve our service, especially for our business customers. Your feedback helps us get better!
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