Great UX, terrible customer care. Can’t even imagine how to describe to you the slow careless nature of these Chatbot workers. And since I can’t post a reply I’ll make an edit - you can see below wher... See more
Company replied
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Great UX, terrible customer care. Can’t even imagine how to describe to you the slow careless nature of these Chatbot workers. And since I can’t post a reply I’ll make an edit - you can see below wher... See more
Company replied
Sprintz Finance is a very good company. They will help you through any problems, concerns and questions you may have or you experiencing. Send them an email or ask a question in the app, and Ley will... See more
The support group is always available to get answer to questions. It is so much easier to use Spritz for incoming to buy crypto and also off ramp transactions. I use other exchanges, Coinbase, and C... See more
Company replied
I can honestly say that Spritz.finance has been one of the best financial platforms I’ve used. The site is incredibly easy to navigate, fast, reliable, and makes managing crypto payments and bill pa... See more
Company replied
Use Spritz to off-ramp or pay your bills directly from your preferred crypto wallet or exchange. We support ANY token on Ethereum, BNB Chain, Polygon, Avalanche, Base, Optimism, or Arbitrum, as well as Bitcoin, Tron, Solana, and more! Unlimited in ~30 countries, and the highest limits on day 1 in the US and Canada! You can even load your pre-paid SpritzCard with crypto to spend anywhere that accepts Visa. Spritz also offers unlimited on-ramping - you can buy stablecoins across Ethereum, Solana, Arbitrum, Optimism, Polygon, and more! Go bankless and refresh your finances when you use Spritz!
1297 E Putnam Ave #1021, 06878, Riverside, United States
No history of asking for reviews
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Replied to 86% of negative reviews
Typically replies within 1 week
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Thought it was an interesting idea at first. They charge $2 for any off ramp transaction or top up to your card. That seemed okay at first until I had issues with the virtual card. Tried using spritz virtual card with tap to pay and was declined. Thought my balance was low so added more funds. Declined again. Have used the card at that store before so had no clue what was going on and didn't plan a backup for that situation. Fast forward to support the next day and they told me certain businesses or categories of goods aren't accepted. I was at the same store that I'd used the card at multiple before a few months ago and showed that to support. They said their accepted stores must have changed. Asked for any form of compensation including letting me send the crypto back to my wallet minus the top up fees or reduced fees for the next use since I had topped off multiple times trying to get it to scan. Completely ignored me and kept repeating that their are still funds on the card I can use and you can never send the crypto back. Didn't even want to offer me a $2 voucher for the next top up after that whole inconvenience. When you want to know what a company is like deal with their support.

Reply from Spritz Finance
This is a scam crypto company. They have frozen everyone funds for last 3 years and holding it hostage with no timeline of return. All the recent 5star reviews are fake and paid for. Don't believe any of it. Fraud spritz

Reply from Spritz Finance
I only need to says perfect I love it

Reply from Spritz Finance
Thanks for your help with the bank bridging process!

Reply from Spritz Finance
Amazing new crypto startup company that is bridging the much needed gaps between crypto-to-card and other related solutions. As a Founder and CEO myself of a Crypto company, their onboarding was effortless and the user interface was exceptional.When I needed to contact their Support, they replied almost instantly with real people solving real problems that every startup has. Absolutely impressed. - Mike from scanlan.io -- so awesome.

Reply from Spritz Finance
The team at Spritz are amazing and so responsive!!! Highly recommend this site for ease of use and reliability. Safety is their priority and they truly care about their customers!

Reply from Spritz Finance
I have been using Spritz for a couple of years and very happy with the services, ease of use and rates. It has made on and off ramping and bill payments from Crypto to US accounts one click seamless. Also Ley in the on line customer service chat who I have dealt with a lot is fast and excellent with any questions. I highly recommend it.

Reply from Spritz Finance
Awesome response time very happy with customer service

Reply from Spritz Finance
Well I tried it but I didn’t I guess get how to get the $25 for signing up then it said I had to make transaction I made one still couldn’t redeem 25$ I mean who wouldn’t try I guess. It was a nice gesture but it didn’t go through so if you signing up to get bonus don’t even though I would have likely used it I do crypto it would’ve maybe made life simpler using crypto just now my thought is different bc the promotion fell through they said it was credited as I could see it but I could not use it.. so I just like ehh now

Reply from Spritz Finance
Spritz Finance is the best! Best fee's, best customer service, and the best-in-class speed transfers from crypto to a bank account on the market! If there was 6 stars I would give it! Special thanks to Ley for always being fast, professional, and informative!!!

Reply from Spritz Finance
Im a new member to Spritz and Im excited to be on board! I cant wait to be proficient in everything! I love what they offer! Fabulous for Crypto users!

Reply from Spritz Finance
Ley is the reason I am a customer. His customer service is above and beyond. In this digital age his service transcends the technology and you can tell he genuinely cares! I look forward to utilizing this service!

Reply from Spritz Finance

Reply from Spritz Finance
What a great product and great customer service. Absolutely love it!!

Reply from Spritz Finance
Ley was very informative and answered my questions in a timely manner. Very quick to reply!

Reply from Spritz Finance
Impressive and feature rich innovative fintech platform for future finance. Perks and benefits for loyal card users with more developments coming..
Recommendable. Thanks to the Spritz team !

Reply from Spritz Finance
Ley and the team worked over the weekend to solve my issues and provided constant updates. I was extremely impressed with the support and definitely will recommend Spritz to everyone.

Reply from Spritz Finance
They are very quick to respond with any questions that I have. They made the bill pay simple and straightforward. Spritz makes it easy to off-ramp crypto to pay bills and even use crypto to fund a debit card for transactions at regular stores. Used it at CVS and it was very simple.

Reply from Spritz Finance
While it is true that Ley is patient and helpful, the service I got this week was beyond horrible! PRO TIP: If you actually pay for same-day wire to onramp crypto, don't expect it the same day (and it was sent at 6 a.m.!) Despite the fact that I had just done a large transaction the week before (and been KYCd for who knows how long now...probably a year or two at this point), they waited until the END OF DAY to ask for verifications and then told me I won't get my crypto until "early next week" since Monday is the holiday (which is the whole reason I paid extra for same-day because I need my crypto! Lesson learned...I'll stick to Crypto.com and just pay the higher fees to get my crypto in minutes, not days!
Helped me out of my own complicated misunderstandings in a patient and easy way.
Quick, brief and clarifying answers....

Reply from Spritz Finance
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