Sprocketscycles Reviews 

6,228
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 433 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members who provide clear advice and ensure fast delivery times for bikes and accessories. People also deeply appreciate the very competitive prices, smooth workshop services, and expert guidance experienced during their store visits. Shoppers consistently highlight the massive selection of parts and the welcoming atmosphere found inside the shop. However, some people mentioned that delivery times can occasionally be a little slow or affected by local carrier issues. A few customers also noted that certain products did not fit properly upon arrival and consequently required returns or extra support.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing great satisfaction with the... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast delivery, great value, and... See more

Product

Clients share positive opinions on product quality, frequently praising great prices and items matching their... See more

Staff

Users describe positive interactions with staff who are consistently friendly, approachable, and... See more

Price

Customers consistently note positive experiences with price, highlighting fantastic deals, competitive rates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a TQ HPR 50 battery and TQ MTB connection cable from Sprockets. Before ordering I asked a few questions about the products, and I got a very quick and informative response. The batt... See more

Rated 5 out of 5 stars

The lowest price for oneup's wave pedals i could find, didnt need them but wanted them and when i saw them for the lowest price of £120, the second brain in my right index finger overode my actual bra... See more

Rated 5 out of 5 stars

Rang the guys on a Tuesday to order a hope wheelset, ordered them on Wednesday and if it wasn’t for dhl having an issue at their main depot I would have had them Thursday, I got them Friday instea... See more

Rated 5 out of 5 stars

These guys never fail to impress. Their knowledge, friendliness, expertise and enthusiasm for all things cycling is second to none. The shop is an absolute aladdin's cave for everything you could ev... See more



Company details

  1. Bicycle Store

Information provided by various external sources

At Sprockets Cycles we hold everything on our website in stock. We have a bricks and mortar shop with a team of full time staff members that are constantly working to keep the latest cycling products available to you with the highest standards of service. We ship to the entire UK from our own warehouse which is also part of our shop, so we handle every order from your initial confirmation right up to placing it in the hands of the courier. This means that should you need help with choosing your item, perhaps have a question about delivery? or need any after-sales support? We can answer your questions promptly and accurately. So please read our reviews, call us, join us on our social media channels or even come by and see us. We promise it will be worth the trip.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 71% of negative reviews

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4.9

All reviews

(6,228)

420 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered a TQ HPR 50 battery and TQ MTB…

Ordered a TQ HPR 50 battery and TQ MTB connection cable from Sprockets.

Before ordering I asked a few questions about the products, and I got a very quick and informative response.

The battery was offered at a great price and upon ordering I paid by PayPal using the option of spreading cost.

Delivery was very quick, and the items were well packaged.

Great service from Sprockets.

May 9, 2026
Rated 5 out of 5 stars

Amazing service and great price

Amazing service and great price.
I placed the order on a Friday evening around 7:30pm, got an email on Saturday morning to say the order was processed and packed, great communication the whole way through. The best part was the delivery arrived the next day via DPD, Sunday delivery. Amazing work. The price including the delivery from Sprokets was the cheaper and arrived much sooner than buying the parts plus delivery from the manufacturer. Will shop with Sprockets Cycles again for sure!

May 2, 2026

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