Sprocketscycles Reviews 

6,228
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 433 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members who provide clear advice and ensure fast delivery times for bikes and accessories. People also deeply appreciate the very competitive prices, smooth workshop services, and expert guidance experienced during their store visits. Shoppers consistently highlight the massive selection of parts and the welcoming atmosphere found inside the shop. However, some people mentioned that delivery times can occasionally be a little slow or affected by local carrier issues. A few customers also noted that certain products did not fit properly upon arrival and consequently required returns or extra support.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing great satisfaction with the... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast delivery, great value, and... See more

Product

Clients share positive opinions on product quality, frequently praising great prices and items matching their... See more

Staff

Users describe positive interactions with staff who are consistently friendly, approachable, and... See more

Price

Customers consistently note positive experiences with price, highlighting fantastic deals, competitive rates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a TQ HPR 50 battery and TQ MTB connection cable from Sprockets. Before ordering I asked a few questions about the products, and I got a very quick and informative response. The batt... See more

Rated 5 out of 5 stars

The lowest price for oneup's wave pedals i could find, didnt need them but wanted them and when i saw them for the lowest price of £120, the second brain in my right index finger overode my actual bra... See more

Rated 5 out of 5 stars

Rang the guys on a Tuesday to order a hope wheelset, ordered them on Wednesday and if it wasn’t for dhl having an issue at their main depot I would have had them Thursday, I got them Friday instea... See more

Rated 5 out of 5 stars

These guys never fail to impress. Their knowledge, friendliness, expertise and enthusiasm for all things cycling is second to none. The shop is an absolute aladdin's cave for everything you could ev... See more



Company details

  1. Bicycle Store

Information provided by various external sources

At Sprockets Cycles we hold everything on our website in stock. We have a bricks and mortar shop with a team of full time staff members that are constantly working to keep the latest cycling products available to you with the highest standards of service. We ship to the entire UK from our own warehouse which is also part of our shop, so we handle every order from your initial confirmation right up to placing it in the hands of the courier. This means that should you need help with choosing your item, perhaps have a question about delivery? or need any after-sales support? We can answer your questions promptly and accurately. So please read our reviews, call us, join us on our social media channels or even come by and see us. We promise it will be worth the trip.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(6,228)

420 reviews in the last 12 months

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Rated 5 out of 5 stars

Great bike shop

The lowest price for oneup's wave pedals i could find, didnt need them but wanted them and when i saw them for the lowest price of £120, the second brain in my right index finger overode my actual brain and clicked buy, glad it did, now my bike looks like jewelery, they feel really good aswell. delivered fast, ish

April 22, 2026
Rated 5 out of 5 stars

Road bike repair at Sprocket Cycles

Out for a cycle yesterday and my rear derailleur cable snapped resulting in a broken link in my chain, managed to get to Sprockets Cycles and Dave kindly carried out a speedy repair on the chain and renewed the derailleur cable, gears all set up and checked.

Fantastic service! 👍🏻

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I had a mechanical issue while riding in Ayrshire, popped in to sprockets and the young mechanic did a quick repair and wouldn’t take any money, outstanding service and I will be going back to visit soon.

April 22, 2026
Unprompted review
Rated 4 out of 5 stars

Bontrager XR2 Comp MTB Tyre × 1 29"

Extremely pleased with the low price compared to other suppliers and quick delivery.
The only issue I had was regarding the packaging. The tyre was shipped in a very thin bin liner which was torn so only half the tyre was covered.

April 10, 2026
Rated 5 out of 5 stars

The prices of the items i wanted were…

The prices of the items i wanted were very competitive, they had them in stock, they despatched the same day i ordered (a Friday), they used a quality courier (DPD) and i had them in my hand on the Sunday without paying anything extra for delivery. You could not ask for more.

April 17, 2026

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