Square1tradein Reviews 

2,892
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've used Square 1 Trade In a couple of times in the past few years to dispose of used mobile phones - and both times it was excellent. Easy to use, good price paid, and very quick assessment and paym... See more

Rated 5 out of 5 stars

Having read about some people's experience of trading in old tech, it was a leap into the unknown when I decided to trade in my old Samsung tablet. Square1tradein offered a fair price and sent a post... See more

Rated 5 out of 5 stars

Excellent and quick service. Easy to enter details on their website, got the pack to send the phones within two days - sent by tracked delivery at 2pm, received and processed by 10am next day, payme... See more

Rated 5 out of 5 stars

So I took advantage of an enhanced trade-in offer as part of a John Lewis purchase of a Pixel 7. Sent my phone to these guys (paid for Royal Mail special delivery as an added insurance). Got a notific... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

Sell your mobile phone to our tech recycling specialists. Help the environment – get paid for your old device! Fast payments, free postage when you sell a phone online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

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4.8

All reviews

(2,892)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent communication

Excellent communication, Quick sending package out to send device and extremely quick to confirm arrival and pay money into account. Second time of using and would use again.

April 18, 2023
Rated 5 out of 5 stars

Very professional and efficient

The process was excellent. The company are extremely efficient. They responded to my initial query very quickly, and then I got prompt updates throughout the process. They explained what was happening, when things would happen, and then they met their deadlines. I'd recommend this company without reservation. Thank you.

April 13, 2023
Rated 5 out of 5 stars

Great Service

Website is easy to navigate. Gave me a price, sent iMac in post, money was in my account within 2 days. Great service.

April 13, 2023
Rated 5 out of 5 stars

A quick and straightforward process

A quick, easy and very satisfactory procedure overall. Payment was made very swiftly. Just one point, simply for clarification: I sent for the return package under the misapprehension that this would include appropriate packaging. However this comprises only a printed label and a post bag; you will still need to find a box and extra protection to ensure your phone arrives securely.

April 12, 2023
Rated 2 out of 5 stars

I bought a product from JohnLewis…

I bought a product from JohnLewis that qualified for cashback on my old device. I expected a single button click to claim (along with, maybe, printing a postal label). I really didn't want to create another account that I'll never use again. Some of the text presented, during my claim, was phrased in such a way that I felt that you could opt out of the contract at various stages. I did get my trade in value - so all good in the end ... but difficult/complex process.

April 11, 2023
Rated 5 out of 5 stars

Quick, easy and painless

The service was easy to use and any queries I had were answered quickly by the customer support team. Received the quoted figure with no quibbles. In short, I'd recommend using this service.

April 11, 2023

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