I don't often give five stars unless it's really been earned, and in this case Square Repair has earned it! I was sending an iPad in for repair, the website was so easy to understand and the pricing... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Screen cracked on my foldy Motorola and visited a number of local repairers resulting in lots of tutting and sucking of teeth along with words like over £500 and China. I came across SR online and the... See more
Purchased a damaged 13 pro max on their eBay store (username square-tech) so I could repair it. 2.5 months later and it has been blacklisted as lost or stolen on CHECKMEND, so can’t be used in the U... See more
Fast, courteous communication. Great service. Put a new battery in my much loved, supposedly extinct, BlackBerry Classic in an hour. My one regret is that I didn't discover Squarerepair earlier. More... See more
4.4
Excellent
201 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
not great service for apple iphones
Had trouble with the battery of my iPhone.
Book an appointment with them as same day service for apple.
Did not check they were apple authorised, my fault.
They were late to the appointment.
The battery was changed but it turns out, the battery will show as unknown and that it will drain fast so there is something else wrong with the iphone itself but these guys will not tell.
Solution given, get another Iphone! less a bit of money on my pocket.
August 21, 2022
Unprompted review
Reply from Squarerepair
Unfortunatley this converstion was not had. We have no issue reversing repairs that do not work. You booked a battery replacement which we perfeormed as directed. I also explained at the time that batteries replaced by anyone other than apple will not be read by the device which you did not seem to have an issue with. We infomred you that a possible reason for your phone is draining fast then you will more than likely have a short on your board, which would mean no matter how many times you change your battery your phone will continue to drain quickly. These scenarios are what our diagnosis service is used for. However unfortunately weeks after the repair with no communication you choose to leave a negative review.
Mobile Samsung S7 smashed lens and camera repair top notch
My camera and lens on my mobile got smashed. I searched online and ffound Ismash who said they could repair it so I booked, waited a week, took it in only to be told they'd stopped that model. I found Squarerepair who were excellent, repaired within hours and cheaper ! Highly professional approach . I would thoroughly recommend them !
August 19, 2022
Unprompted review
Great service at a great price.
Great rapid service with complete transparency and candour. My daughter's phone was in a shocking state but he got it to boot up - so we could rescue some precious birthday pictures - but then recommended that while he could repair further at further cost, it wouldn't be cost effective and we should cut our losses.
July 26, 2022
Unprompted review
Terrific and friendly service
Terrific and friendly service. Dropped off for battery replacement. All done on same day. Phone back to working great now.
July 22, 2022
Unprompted review
Amazing service
Amazing service. Replaced the battery in my beloved Blackberry in record timing (I posted Monday, received back on Wednesday)
Would highly recommend. Simple, easy and no hassles. 👍😃
May 27, 2022
Unprompted review
Great experience
I sent my iPad mini 4 in for a new battery last week and am delighted with the result. I was hesitant about posting off my iPad but the communication was excellent all the way through and I received it back very quickly. It now has a new lease of life! Square Repair are a great company to deal with. I'm very pleased to have found them.
May 26, 2022
Unprompted review
Very fast and efficient service
Very fast and efficient service, good communications in response to my enquiry and letting me know when the repair was done, this comes across as a well run business. Good name for a company too!
May 22, 2022
Unprompted review
Excellent service
Extremely happy with the repair and service. I took my iPad in person for repair. Handed it over. I had a wander around London to kill time for a couple of hours. Returned a little early to collect my iPad and it was ready and waiting for me!
May 6, 2022
Unprompted review
iPhone XS Max new screen done as I…
iPhone XS Max new screen done as I finished my coffee unbelievably brilliant service.
This is undoubtedly the best service I have ever had. Highly Recommend and for an original screen price spot on.
March 24, 2022
Unprompted review
blackberry key2 battery replacement
Sent in my blackberry key2 for a replacement battery.
Phone returned promptly looking immaculate!
great service. Sent phone by special delivery and got it back very quickly. thank you.
March 17, 2022
Unprompted review
Excellent service
Excellent service. Collected my iPad mini and redelivered it repaired with its new battery the same day. Couldn’t ask for more.
March 1, 2022
Unprompted review
Not great quality but quick and cheap
The repair person was late to my repair, which in turn made me late for work, and the battery doesn't seem of good quality as draining very quickly. However, for the price I expected this might be the case - not a high-quality service but it was done quickly.
February 10, 2022
Unprompted review
Fast repair of phone screen
Fixed my phone screen within a couple of hours
January 12, 2022
Unprompted review
A*! Superb!
Walk-in! Super service! Great company to deal with! Completed in 30 mins!
January 5, 2022
Unprompted review
Amazing service
Amazing service! Posted my iPhone X in for repairs due to having two green lines running down the OLED screen. Received the phone back two days later with a new OLED screen and zero damage to my iPhone.
December 11, 2021
Unprompted review
Quick and efficient
This was a quick and efficient replacement of the charging port on my Galaxy S6. Good to meet you in person rather than send my phone to a far-off address.
December 2, 2021
Unprompted review
Great job on my BlackBerry Key2
Great job on my BlackBerry Key2: good choice of available timeslots, courtesy Email reminder on the day, swanky (shared) premises and fast turnaround.
Expensive, but worth it.
November 18, 2021
Unprompted review
Very good service
Very good service by these people can’t fault them and repair the iPad for a great price
November 15, 2021
Unprompted review
Great service!
Great service! My old iPad mini needed a new battery. Sent it to Square Deal Tuesday and Returned on the Thursday via their 24 hr service. It’s perfect and given me a little longer before I need to buy a new device. I highly recommend Square Deal.
November 14, 2021
Unprompted review
Needed a cracked iphone screen fixed…
Needed a cracked iphone screen fixed within a few hours.
Stephen sorted it in one hour to an excellent standard.
Great location in a Spaces shared work venue close to Liverpool Street.
Recommended
November 4, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.