SS20 Reviews 915

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Needed new cap straps for an otherwise perfectly good pair of Burton Cartels. SS20 were the only place I could find in the UK that stocked these as spares. Ordering was simple and well integrated wi... See more

Rated 5 out of 5 stars

After I'd placed an order online I decided to visit the store to understand if I had purchased the correct snowboard. Received great advice whilst in the store which helped me correct my purchase and... See more

Rated 5 out of 5 stars

Excellent price, great product, amazing communication & professional business. Would have been nice to be able to track package by courier as opposed to Royal Mail so that I could arrange for package... See more

Rated 5 out of 5 stars

After finding a broken binding strap on my snowboard two days before a ski holiday, I ordered the part with next day delivery. It was delivered as promised using DPD who give you a 1 hour delivery... See more

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4.9

Excellent

TrustScore 5 out of 5

915 reviews

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4.9

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(915)

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Rated 5 out of 5 stars

Cool Shop Great Service

Ordered some celtek mittens and some burton socks. Order came super quick, and I am well made up with the celteks, however the socks were the wrong size!!!!!! I phoned up and got a helpful chap on the phone and explained the situation, they didn't have the socks i ordered in my size, so he sent me out the same style and brand but different colour, and also sent me a prepaid returns bag, as I explained that I had just come out of hospital after having an op. Super great service and would definitely use again.

Many thanks one happy boarder

March 17, 2015
Unprompted review
Rated 5 out of 5 stars

Ordered a hoodie

It was sent quickly and was as described. SS20 service is excellent, they are an amazing store, I can't recommend highly enough.

March 16, 2015
Unprompted review
Rated 4 out of 5 stars

Good advice & good service

I received good advice from staff regarding the purchase of boys board & bindings. They also price matched without issue.
The board arrived with slight damage to the nose done through the delivery and I was offered a refund or money off. Great service.

March 16, 2015
Unprompted review
Rated 5 out of 5 stars

Fly guys

i don't usually order from on line but the day that I did I was feeling kind of lazy, I decided to explore the okne method of shopping at this establishment. I found the experience quick and easy and the option to even deliver from store is great.... Keep up the good work guys as the older I'm getting the lazier I'm also getting.

March 16, 2015
Unprompted review
Rated 5 out of 5 stars

Great product

Easy to use site, fast free delivery. Would definitely recommend. Bought the 32 Slauson snowboard pant, really well made product. My only advice to anyone wanting these is they come up massive. I'm a 34 waist and had to have the medium and they're still slightly on the large size!

March 15, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Really pleased with products and service. Would definitely recommend to friends and family.

March 12, 2015
Unprompted review
Rated 5 out of 5 stars

superb service from start to end

the chaps here gave me personal expert service to buy some boots and fit my bindings to my board. They were friendly and supportive in my decision making while juggling other customers who came in. Top work fellas.

March 9, 2015
Unprompted review

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