I wish I could give zero stars. We ordered an 1800 couch 7 months ago and it still has not arrived. Horrible customer service, horrible communication…. I am beyond disappointed Do not buy from this... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DO NOT TRUST THIS COMPANY NOR STAFFORDSHIRE UK (same company, different name). Like many others I paid thousands for lovely furniture, was robbed off by emails for months with excuses, then told he ha... See more
Great experience. Will definitely purchase from them again. By far the best price we found online and the best quality garden furniture we have ever owned. It looks great, and is so comfortable. From... See more
Ordered on monday got it by Friday , was well impressed. Started putting together yesterday going to finish the last quarter off today. Its solid enough although could be a little deeper and higher b... See more
3.2
Average
133 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Deffo use these guys
I’ve bought a few things now, really impressed with the service. These guys go above and beyond to help. From now on I’ll be ordering most of my stuff from these guys!
September 12, 2020
Unprompted review
Fantastic purchase!
Absolutely fantastic service and speedy delivery! Customer service to provide delivery updates was exemplary! Very happy with the service
September 12, 2020
Unprompted review
Great service and quick delivery after…
Great service and quick delivery after order. Will definitely use again. Big thumbs up from me!
September 12, 2020
Unprompted review
Excellent experience
Excellent experience, so many out there sell shoddy stuff, the furniture was good quality for the money and arrived on time.
September 10, 2020
Unprompted review
6 piece lounge set
Ordered the lounge set, received delivery times and instructions. Very happy with the set over all!
September 9, 2020
Unprompted review
Fantastic!!
Fantastic experience and the service was great. Kept me up to date with my order and delivery, couldn’t be happier! Would definitely recommend.
September 9, 2020
Unprompted review
Excellent service!
Excellent service throughout! My order arrived on time and in perfect condition, I would highly recommend this company to anyone.
September 9, 2020
Unprompted review
Great service
Great service, I was kept will informed when my delivery would be and my rattan set arrived correctly. Would definitely deal with in the future
September 9, 2020
Unprompted review
Fantastic experience with this company
Fantastic experience with this company. Service was great. Kept me up to date with my order and delivery date. Delivered exactly when it should have been. Delivery guy was great, cheerful and helpful. Eight seater garden corner sofa is gorgeous, love it. Great quality, robust and well built. Would recommend to family and friends
August 13, 2020
Unprompted review
Superb seller...great service...very…
Superb seller...great service...very responsive. Product arrived as expected and really pleased. Will recommend this company to all my friends.
July 22, 2020
Unprompted review
Great Service, Good Communication and Speedy Delivery
I saw the the below reviews and was slightly dubious, but I had no issues or problems at all. I ordered large rattan garden furniture that came in two packages. The communication was great, I was supplied the tracking details and the items were received within a few days. A new company that may have had some teething issues but no complaints here.
July 7, 2020
Unprompted review
DO NOT ORDER WITH THIS COMPANY
Appalling communication. Company acts as a middle man for a furniture manufacturer in France so they don't actually see the furniture. Original furniture I ordered was apparently damaged so was offered another set of higher value. A long story short, furniture that arrived was damaged and (after a google search) was worth a lot less than the furniture I had originally ordered. Took me 5 weeks from original order to get my money back. There is a reason you cannot see any of the comments on their Facebook/ Instagram pages!
July 6, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.