Fantastic customer service. They kept two orders for me, for months in their showroom without charge. Always very responsive and helpful on email too. The products are in perfect condition.
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Review summary
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Excellent from start to finish. We went on a Saturday to buy a washing machine. The gent was very helpful and friendly, as well as being able to offer the right advice. We purchased one and they b... See more
The graded fridge freezer we bought was delivered on time, and we were kept informed of its progress at all times. Delivery is kerbside only, but we were aware of that. The website had photographs... See more
The whole experience was excellent from going in they were really helpful, good prices and good quality goods. The delivery was smooth. Would use again and would recommend them to family and friends... See more
Company details
Written by the company
Welcome to Staffs Appliance Centre – Staffordshire’s No.1 Graded Appliance Retailer Proudly independent and established in 2016, we’re based in the heart of the Midlands and offer unbeatable value on top-brand appliances. ✨ Why shop with us? Huge choice of trusted brands including Bosch, Neff, Siemens, Beko, Hotpoint, Candy, Hoover and more Over 400 freestanding & built-in appliances on display and ready to take away today Expert advice and friendly service from our experienced team Free local delivery on selected items & convenient Click & Collect service Flexible finance options available with Snap Finance & Klarna 📍 Find us just 15 minutes from Junction 16 of the M6: 40 The Boulevard, Tunstall, Stoke-on-Trent, ST6 6DP 📞 Call us on 01782 943387 or pop in and explore our warehouse showroom. See why so many of our customers recommend us and keep coming back time after time. 👉 Your one-stop shop for quality graded appliances at unbeatable prices.
Contact info
40 The Boulevard, ST6 6DW, Stoke-on-Trent, United Kingdom
- 01782943387
- staffsappliancecentre@gmail.com
- staffsappliancecentre.co.uk
4.9
Excellent
2K reviews
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a very good service second to none
a very good service second to none, could not fault the service at all
May 11, 2026
Excellent customer experience no ambiguity, professional and straight forward
From a quick query call prior to purchase, to order and then perfect delivery service, Rob and Tom were excellent to deal with.
Clear, unambiguous and knowledgable from start to finish.
I strongly recommend their services, no hesitation an excellent customer experience.
May 7, 2026
Brill service
March 2, 2026
Super easy website and a very quick delivery. Thank you. Highly recommend.
A very good service - easy website, cheaper product and a very quick delivery. Thank you.
May 8, 2026
Great Experience
Great appliance and superb customer service, would definately purchase from here again
May 7, 2026
Excellent Service
Had a phone call to confirm details and let me know who the courier was and when to expect them. Appliance was received no issues. As simple as it is, it's good to have some clear communication from a company and calling made it a bit more of a personable experience. Would recommend to others and being in my county happy to be supporting a more local business.
May 5, 2026
Happy customer
The whole process of ordering, delivery, communication, has been excellent.
April 10, 2026
Brilliant price for fridge freezer
Brilliant price and fridge freezer looks great in my kitchen. Great customer service, kept up to date with order. Super fast delivery. Will definitely buy from again. Highly recommend
April 27, 2026
Great service speedy delivery great…
Great service speedy delivery great bunch of guys always use when need new appliances
April 24, 2026
Really helpful.
Really helpful, pleasant guy who served us, great service, would definitely use again.
April 16, 2026
Purchased a Bosch Series 6 70CM Fridge…
Purchased a Bosch Series 6 70CM Fridge Freezer, which was B grade. The fault was clearly displayed in photos on the website, with a scratch to the right side, of the fridge freezer. (this is now positioned against a wall and cannot be seen) and there was a great saving.
The delivery was excellent with the best communication. Please note the delivery was on a pallet in a large lorry. This may be an issue if your delivery is to a property with limited access / parking.
March 2, 2026
Fabulous company 5 ⭐️ service
Fabulous company. Received a call confirming my order and describing my fridge and delivery process.
Fridge delivered on time by the courier company. Items as described, value for money. Would 100% use and recommend this super friendly professional business. Thank you 🌻
March 31, 2026
Simple details- friendly helpful staff-…
Simple details- friendly helpful staff- good prices- definitely shop there again
March 30, 2026
Quick no Hassle Service
Quick no Hassle service, helpful and quick to respond to emails
February 27, 2026
First class service from the shop to…
First class service from the shop to the delivery
January 30, 2026
Communication excellent,
Communication excellent,, delivery driver nice n polite,, asked nicely would he put in my garage and did so without a blink of a eye ,, much appreciated,, Mr m hill
January 30, 2026
Great Customer Service
Very quick and efficient customer service. Excellent delivery and a product that seems to be working well. Overall a great customer experience
January 29, 2026
great communicators
January 29, 2026
Very good service and good price
Very good service and good price. Will definitely use them again.
January 29, 2026
Unprompted review
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