I live in a wood ,difficult to find ,normally, , but your lorry driver rang , I gave him directions which he followed & arrived safely , very polite man , good to see . & talk too. Very professio... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have used Staffs Fuels for well over 20 years Through a recent change of owners - still good - old family business was even more satisfying to deal with- (management delivering emergency order to... See more
We’ve used these guys since we moved in to our place with oil fires aga. They are a family based company and there the endeavour to get us the cheapest. They are quick to deliver sometimes slower due... See more
Stay away from this company they are an absolute joke, I ordered oil and got told it will take a week to deliver and still nearly 2 weeks on and still no delivery!!! Got told by e-mail that they could... See more
Company replied
Company details
Information provided by various external sources
Staffordshire Fuels is an established fuel distribution company supplying domestic, agricultural, commercial and haulage markets throughout Staffordshire and the West Midlands area.
Contact info
Plantation Road, Newstead Industrial Estate , ST4 8HX, Stoke-on-Trent, United Kingdom
- 01785 761111
- sales@staffsfuels.co.uk
- staffsfuels.co.uk
4.3
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good service
Really good service , delivered within time frame and a really pleasant jolly delivery driver.
March 28, 2022
Easy to use website
Easy to use website, excellent communication, great delivery guy. What more do you need.
March 28, 2022
Excellent (except for the current…
Excellent (except for the current prices) delivery driver great thank you AJ
March 26, 2022
Fuel delivered as promised
Fuel delivered as promised. Helpful attitude on phone when I wanted delivery brought forward by a day.
February 15, 2022
First time I have used Staffordshire Fuels
First time I have used Staffordshire Fuels. I saved over £40 on a 500L delivery and fast delivery with no problems. Very pleased.
January 2, 2022
Always reliable and efficient
Always reliable and efficient, they give a date for delivery and often better it!A pleasure to deal with.
November 17, 2021
Ordered on 5th Oct
Ordered on 5th Oct. Money taken out of account on 5th delivered on 19th Oct hopefully
October 18, 2021
Reply from Staffordshire Fuels
Hi Anthony,
Thank you for the feedback, I'm sorry to hear that there's been an issue with the speed of your delivery. Please could you send you order details through to feedback@staffsfuels.co.uk so that I can look into this?
Kind regards,
Graham
Well done Staffs Fuels
Staffs fuels were very prompt to make a delivery when we ran out of heating oil even during the “Fuel Crisis”
October 16, 2021
Great service and great price
Great service and great price. They brimmed our tank and charged what we used which is really helpful.
March 24, 2021
Unprompted review
I have the fuel fine.
I have the fuel fine.
Communication awful
Can’t get through on the phone at lot of the time.
Called to ask me to pay when I have an account .
Told the delivery was coming last Friday ,not arrived.
Called Sunday evening by the driver to deliver Monday,which he did .
Drivers and fuel ok but office gone to pieces.
November 10, 2020
Reply from Staffordshire Fuels
Hi Stephen,
I'm very sorry to hear about the communication issues with your recent order. Please could you send the details of your order to feedback@staffsfuels.co.uk so that I can look it?
Thanks,
Graham
Always great service
November 10, 2020
Arrived on time no mess.
November 3, 2020
Good business
Have used Stafford Fuels for some years now. Price per litre is competitive. Always helpful with prompt delivery.
November 3, 2020
Definitely Recommend
Always a fantastic, quick, efficient service from Staffordshire Fuels.
November 3, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.