Staingard Reviews 1,261

Technician who came and worked on our mattress to clean stain didn’t do anything to fix the issue technician was a young lad more like new apprentice learning the job after complain company contacted to mattress supplier where I originally purchased it they changed it due to having insurance coverage which is good I’ve received new mattress but this time didn’t purchase for bedguard insurance as see no point doing so as the technician they send won’t be able to do their job to get stain off .

Don’t waste your money on Staingard Insurance. There Technicians use any excuse they can so as not to pay out. Funny how they only respond to positive reviews on Trust Pilot.what’s the point of a 5yr warranty, not worth the paper it’s written on

Although the replacement part took a long time to arrive, the company kept in touch along the way, and that kind of communication is much appreciated. Their technician was great and solved a minor issue quickly. Great customer service all the way!

Was kept informed about attempts to repair furniture, when it was found that it was not repairable I got acredit note for the full value of suite

Couldn’t have asked for an easier or better experience. They were out within a day of the phone call to repair a table. The attention to detail from the technician was outstanding and the professionalism was fantastic. Would highly recommend this company

Customer service was great, my sofa was fix in a professional way, very carefully it was been handle with a experience person, I am happy with the service which I was been provided.

Your technician was very polite.and understanding.

I contacted the company and could not believe the speed at which my problem was dealt with. First class as was Ben who came up to assess and repair my recliner chair...just amazing. Thankyou somych.

I was really worried about a stain on my leather chesterfield but it’s no longer there thanks to a lovely man who did an excellent job and gave me some great advise ~ thank you!

The booking system was easy. We were kept informed. Matthew was very professional and polite. He performed an excellent service.

Claim was dealt with very quickly, easy to book a convenient appointment. Technician very proffessional and did a great job.

Disappointed had two appointments canceld

Great communication
Great service, thankyou

I've made two claims with Staingard and both have been very easy to submit and I've received very good service from their technicians. My sofa stains (one car sick and the other bike grease) have been removed seamlessly both times and the staff are very friendly

Good overall experience

The technician was very efficient and friendly

Responsive, Precise, Competitively priced.

Overall very professional.

Ordered Impressions / Clear instructions and timing.