Terrible company There So called technician has left a 15x19inch water stain on my mattress And because I would not let any so called technician wet my mattress through again my official compla... See more
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See what reviewers are saying
We had some warranty work on a couch that was and issue for a long period of time. The first attempt by the technician was subpar work. However Carlos was dispatched this time and he did sine great wo... See more
I give this company a 5 star as I found Ben the service cleaner as being polite, friendly, professional in his duties and respectful. He carried out a service clean on my brand new carpet that I'd r... See more
Arrived as stated on phone call Did job quickly and efficiently and answered our questions The replacement seat cover fitted well and blended exactly with the sofa Only criticism would be had to wa... See more
Company details
Information provided by various external sources
Staingard is widely acknowledged as the leader in the supply of the best products for the protection, cleaning, repair and care of all furniture types including Leather and Fabric Upholstery, Carpets, Wood and Glass furniture and beds. With technicians strategically located all over the UK we are able to a provide fast and effective customer response to delivering a professional on-site furniture repair service.
Contact info
Unit 9, Waverton Business Park, CH3 7PD, Chester, United Kingdom
- 01244 888658
- sales@staingard.co.uk
- staingard.co.uk
4.4
Excellent
1K reviews
Hasn’t replied to negative reviews
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Very helpful and responsive plus a…
Very helpful and responsive plus a prompt and professional service. Would highly recommend
December 12, 2023
Unprompted review
Really easy to submit claim and came…
Really easy to submit claim and came out and removed ink from my furniture. Really nice guy who came out and did the repair too
December 11, 2023
Unprompted review
Quick and easy to arrange a technician…
Quick and easy to arrange a technician to call and he was friendly and helpful.
December 7, 2023
Unprompted review
A very quick and professional response…
A very quick and professional response from this company. Thank you
December 5, 2023
Unprompted review
Great service!
The service rep was incredibly respectful and very kind!
December 4, 2023
Unprompted review
I had a very good experience with this…
I had a very good experience with this company who were very quick to sort my claim out. It was all undertaken very quickly and the end result is very satisfactory. Thank you.
November 30, 2023
Unprompted review
On time and resolved the issue quickly
November 23, 2023
Unprompted review
Great service
Good, efficient service and helpful technicians who seemed keen to resolve my issue. Would recommend this company to others.
November 17, 2023
Unprompted review
Door Replacement
Waiting for a replacement door for our wardrobe. Updates & reminders throughout the waiting period. On the actual date of the door being replaced, they arrived within the given time slot & the job was completed in about 10 minutes. Great service from start to finish.
November 14, 2023
Unprompted review
Getting appointments not good took over…
Getting appointments not good took over a month for assessment and then another month for the repair to be done .
On the other hand the technician Mark was brilliant, friendly and good at his job.
Can actually use the chair again.
November 10, 2023
Unprompted review
Excellent
Everything was excellent, we in fact didn’t think our cat damaging our suite would be covered but glad to find that it was.
November 9, 2023
Unprompted review
Stain removal from sofas
The company took the trouble to ensure that I got the service required by sending out another technician for a second opinion when the first was unable to solve the problem. I am grateful for that unquestioning response to my dilemma. The sofas are restored to their original condition.
November 7, 2023
Unprompted review
Staingard Company…
Great company I would highly recommend them especially John, the engineer who actually fixed the problem with my recliner chair.
November 3, 2023
Unprompted review
Will definitely use again
Easy to book appointment, technician arrived early so didn't have to wait all morning. Clean both items quickly and efficiently
October 31, 2023
Unprompted review
Absolutely amazing insurance company
I don’t normally give feedback but with this company a feedback is a must.
Amazing insurance company, very friendly and professional throughout the whole process.
I am forever grateful to this company. I was in so much stress when I found a slight damage to my sofa but I made a claim and they dealt with the situation very professionally.
Thank you so much once again and I would definitely recommend this insurance company to others who are looking to insure their furnitures.
October 23, 2023
Unprompted review
Happy and impressed with service
Really impressed and happy with the service. The technician - Matt - was great and did an excellent repair on our leather sofa.
October 26, 2023
Unprompted review
Everything was perfect
Communitcation was great quick to attend turned up as expected. Technician was polite and knowlegeble. He was fast in carrying out the work. Cant compliment them enough
October 25, 2023
Unprompted review
Terrible company
Terrible company
There So called technician has left a 15x19inch water stain on my mattress
And because I would not let any so called technician wet my mattress through again my official complaint to your Company has been ignored and my case against this company has been closed disgusting behaviour from this company
I have done a fuller review against this company through Trustpilot
Mr.E.Nicholson
October 24, 2023
Unprompted review
Professional
Professional, efficient, straight forward, cleaned well in a timely manner. Can’t fault my experience.
October 23, 2023
Unprompted review
Professional service
Easy booking, really good communication regarding arrival for service. Satisfied customer.
October 20, 2023
Unprompted review
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