Stanstedairportparkingservices Reviews 

622
•
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Evaluating 207 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about excessively long waiting times to collect their vehicles upon return and severe difficulties reaching customer support by phone. Many individuals experienced rude behavior from staff members and felt that the overall service was entirely unprofessional. Some reviewers were not happy with unexpected extra charges, including steep fees for dropping off and picking up vehicles at the airport. Consumers also reported serious problems regarding damaged cars, unannounced parking expenses, and concerns regarding items left inside their automobiles during storage. Disappointed travelers strongly advised others to avoid this business completely and look for alternative parking providers instead.

What people talk about most

Service

Clients share negative opinions on service, noting that what was advertised as a convenient meet and greet... See more

Staff

Reviewers mention negative feedback about staff, describing them as rude, unhelpful, and completely... See more

Customer service

Customers had negative experiences with customer service, frequently highlighting rude staff, ignored phone... See more

Price

Consumers find price to be a source of deep frustration due to unexpected additional fees. Reviewers... See more

Delivery service

Reviewers highlight negative aspects of delivery service, consistently reporting extreme delays and extended... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Drop off went smoothly. Pick up was a lengthy wait. Our car must have been parked in a muddy field? Wheels & both drivers & FSP carpet were full of mud. Not how we left it.

Rated 2 out of 5 stars

Cowboy operation. Understaffed and unfriendly while not even cheap. Booked this online for a 3 day short stay. I didn’t read reviews and mistakenly assumed I was booking a legitimate park... See more

Rated 2 out of 5 stars

Booked this based on the price and that absolutely the issue. The staff are friendly enough, but as per other reviews my car came back cover in tree debris. The email clearly stated to go to... See more

Rated 2 out of 5 stars

SC Parking Ltd Terrible service took over an hour to collect the car and when we returned kept saying 1015 minutes for over an hour and a half at 2:30 in the morning rips didn’t seem to care whatsoeve... See more


1.9

Poor

TrustScore 2 out of 5

622 reviews

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1.9

All reviews

(622)

203 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor service from SC Parking.

Very poor service from SC Parking.
1st there is a hidden charge of £13 when you are in and £13(£26 in total) and when you go!
The guy who received my car showed me the 'important information' on the confirmation email stating this extra charge of £10 every time the car comes in but you pay £13.
They claim that all the clients are in a rush to catch the flight or go home and they hide the extra charges.
2nd the drivers abused my passenger seat, by stepping on my daughters jacket with muddy shoes!
3rd upon my arrival a woman picked up the phone and when I asked her how long it would take my car to arrive she hung up the phone and she was not answering when I tried to call back.
I called after 1/2 hour and my car was still on their site and arrived after an extra 1/2 hour.
Very bad service from SC Parking.
1st there is a hidden charge of £13 when you are in and £13 and when you go!
The guy who received my car showed me the 'important information' on the confirmation email stating this extra charge of £10 every time the car comes in but you pay £13.
They claim that all the clients are in a rush to catch the flight or go home and they hide the extra charges.
2nd the drivers abused my passenger seat, by stepping on my daughters jacket with muddy shoes!
3rd upon my arrival a woman picked up the phone and when I asked her how long it would take my car to arrive she hung up the phone and she was not answering when I tried to call back.
I called after 1/2 hour and my car was still on their site and arrived after an extra 1/2 hour.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use

I booked the Park and ride. 2 days for a quoted price of £42. When I received my confirmation email they then tell you that there is a drop off and collection fee totalling £20 more, which knocks the price up to £30 a day!!. There is no mention of this extra charge in the overview. They cover themselves by mentioning it in the drop off and collection tab, which, as its self explanatory I'm sure most dont look at prior to booking. So this isn't a park and ride as advertised. The quoted price is only for the park, the ride part carries an additional fee. Also be aware that they accept no liability for any damage or losses to your vehicle so once you've left your car and keys with them, if you return and they've damaged the car while moving it, its tough luck.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

I turned in with my car in full washed…

I turned in with my car in full washed and hovered, I left with a crime scene. Never recommend anyone to use just pay to park into park in the airport!

Inside my car had dust covered on all the seat floor matts like a family who went on a walked in a dusty construction site (including the middle seat)

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely unacceptable service.

Absolutely unacceptable service.

I booked a Meet & Greet parking service and had a terrible experience from start to finish. I was left waiting over an hour to get my car back, with very poor communication and no clear updates.

The most concerning issue is that it appeared multiple people had been inside my vehicle, not just the driver. This is completely unacceptable and raises serious concerns about how cars are handled.

To make matters worse, my car was freshly washed before drop-off, but it was returned with mud all over the back seats, suggesting it had been misused while in their care.

I have raised a formal complaint and requested a full refund, but I strongly advise others to avoid this company if you value your vehicle and your time.

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

Appalling scam service

Appalling scam service
Paid for meet and greet
Got sent to office location 15 min away from airport. Dusty gravel unsecured car park.
Crappy shuttle service
Nearly missed checkin
Avoid this company it’s a scam.

May 2, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

not made aware of £13 charge for the carpark on arrival and collection. Over an hour late to pick us up with a baby, no apology. They treat their staff very badly as well.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

Damaged my car

Damaged my car, no accountability when I complained they said they would send me a email where I could get this sorted, obviously they didn’t send it. Not worth giving them your car if it’s going to get damaged. Definitely would not recommend them or use them again. Also extra charges on the day

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Parking with these was awful car cam…

Parking with these was awful car cam back filthy and broken wing mirror complained got a email after a week nothing else. Visited the registered address 2 months after spoke to the boss another email after stating will get reimbursement for cleaning and parking still nothing received. Next step legal action, don’t use them.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutley shocking service the…

Absolutley shocking service the collection of the car was late and very unorganised and the collection was even worse we kept getting told they were on their way when they went then had to catch a shuttle to the middle of no where with four freezing kids and a blind lady late at night the staff were rude and very unhelpful i emailed them first thing tuesday morning and have still had no response

April 20, 2026
Unprompted review
Rated 2 out of 5 stars

Bad experience - SC Parking limited

I found my experience with this company to be very poor. Awful communication, yes I could contact them via phone but I never got a straight forward answer.
On arrival I had to drive around for awhile trying to find a spot to park but when I eventually did I was told to move and go back to row A\B that had no spaces, yes there was someone there but he was not the driver so without a parking spot in their designated spot I had to risk leaving car in uber bay while waiting for a the person to take the car to arrive. Also was told to just park in disabled bay which I think is appalling.

On return; i was told 40 mins which I expected….reality is I waited nearly 2 hours for my car and never once got a call to update me on eta; I had to keep ringing only to be put on hold while they tried to contact the driver like they no clue when my car left their sight.

Also now the Stansted orange stay entrance and exit fee is £13 rather than previous £10 so keep that in mind when booking as for drop and collect that’s an extra £26 to pay and I feel it’s really not worth it for this company

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

Over 1 hour wait on arrival... lied three time about times... extra £26 to pay for using the car park... lots of unhappy customers waiting for their cars Car arrived back dirty as it had been parked under a tree!!
AVOID AVOID AVOID

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this company 0 stars…

If I could give this company 0 stars then I would! Nothing was mentioned prior to booking about a £20 fee to meet them at all! It was all mentioned in an email after booking! And to cancel they keep £20 booking fee! I see how they make their money 💰 avoid avoid avoid!!

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use SC Psrking Ltd when parking…

Do not use SC Psrking Ltd when parking at Stansted airport. I booked my car through CYP which use SC Parking. I had to wait last night for an hour for them to bring my car back to me. This is supposed to be meet and greet! I also had to pay £10 so the driver could get out of the carpark with my car when I arrived and £13 to exit on departure. Another customer waited two hours for her car and was raging. I’m not sure where my car was parked whilst I was on holiday but it came back very dusty. The telephone operators speak broken English so difficult to understand each other. Worst experience ever of parking spoilt the end of a relaxing holiday. Expensive parking when you add on the orange carpark exit and entrance fees on top of the SC parking charges

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

Would not use again

Would not use as the total cost is not explain they just mentioned the drop off and pick up cost need to be paid . But it is an extra £26 so most of the other operator are cheaper.

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

The short window to pay for a drop off…

The short window to pay for a drop off and pick up is criminal. If you don't pay within the day after parking you are issued with a penalty notice. I'm sure I'm not the only one to forget to pay after a long journey home. There should be a tap and pay at the exit, rather than a system used to systematically top up already extortionate parking charges. I wonder what the average parking charge is once you include the fines. I'm sure that isn't published!!

April 2, 2026
Unprompted review
Rated 2 out of 5 stars

S C Parking NEVER USE THEM AGAIN

S C Parking fail to mention that when going into the Orange Carpark - where you drop off/pick up your car from, you have to pay the £10 charge (each time) - adding an extra £20 to your overall fee!!!!! I also waited 45 minutes, in the rain and cold, late in the evening, for them to arrive with my car (a single woman)! I wouldn't call that a MEET & GREET. The driver(s) had no people skills and my car arrived filthy dirty outside, obviously parked on a muddy field with muddy footprints also on the passenger side??? Will NEVER use their service again.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Stansted parking managed by Apcoa is…

Stansted parking managed by Apcoa is designed to generate parking charges for greater revenue.
They do not allow you to pay later than 24 hours if you forgot. No barriers, to force you to pay on site, no cashiers or pay machines.
They force you to either park in the road to pay immediately, but they expect you to just forget and deal with a £100 fine instead.

It is time for the government to handle this day light robbery.

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

Completely unreliable - DO NOT USE

Driver was half an hour late so we missed our missed flight. They apologised but I am still chasing for a refund after a month. they ignore my emails, I am now escalating to small claims court. An absolute shambles, do not use these cowboy operators.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! Technically a meet & greet service but be prepared for extra charges at both drop off & collection as well as waiting almost an hour in the cold to get your car back after a long flight!
A scam firm deliberately trying to masquerade as the real thing and causing chaos for all concerned…

February 28, 2026
Unprompted review

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