Trying hard for customers satisfaction and took a lot of time until my glasses were finally fixed and I am happy with their efforts they made
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Wait time wasn’t long. The employees were very attentive, frame selected with me. I had no insurance and Roxanna made sure I got the best promotion. Highly recommend coming to this location. I’ve gone... See more
Company replied
From the very beginning your staff helped me get an appointment to get my eyes checked and eventually a nice pair of glasses with proper prescription... The waiting time was a little too long but in t... See more
The Stanton Optical staff at the Fountains gave exceptional service. They were helpful and informative about the different options for me to choose my glasses; they also made the exam visit comfortabl... See more
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
8889 Gateway Blvd W, #1010, 79925, El Paso, TX, United States
- (915) 277-0054
Two Pairs for $79 + Free Eye Exam
3.6
Average
98 reviews
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They told me the exam was free if I…
They told me the exam was free if I bought two pairs, but that was a lie—I ended up paying half the price. The salesperson never asked me if I wanted a warranty but gave it to me anyway; the manager is a terrible person.
June 12, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Jacqueline. We're sorry to hear that your experience did not meet your expectations, and we regret any confusion regarding the promotional offer, the charges for your exam, and your concerns about the warranty. Please note that most of our special offers cannot be combined with insurance or other discounts. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Trying hard for customers satisfaction…
Trying hard for customers satisfaction and took a lot of time until my glasses were finally fixed and I am happy with their efforts they made
April 23, 2026
When picking up my glasses staff was in…
When picking up my glasses staff was in a hurry to get me out. Not too friendly. I got my contacts but was not what I ordered. I waited but too long so I left.
June 11, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Cruz. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it must have been to feel rushed during your visit and to receive contacts that were not what you expected after waiting. Providing attentive, accurate, and friendly service is important to us, and we're sorry we fell short. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
It was not what they say get 2 for 79$…
It was not what they say get 2 for 79$ but it turns to 249$ not what they are advertising on the site or in the store
June 28, 2026
Unprompted review
Reply from Stanton Optical - El Paso (The Fountains)
Hello Idris. We sincerely apologize that your experience did not meet your expectations. We understand how disappointing it can be when the final cost differs from what you anticipated based on our advertised promotions. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional upgrades the package can vary. Please don’t hesitate to call our support center at 877-518-5788 so we can help clarify any concerns you may have.
Awesome glasses
My experience was great because my glasses came in time and they look amazing!
June 26, 2026
Listen
When I placed my order for delivery, I specified USPS will not deliver to my physical address because I live in a rural area. The assistant who helped mr reassured me it will be delivered through UPS, NOT USPS. So I gave her my physical address for delivery. I later received an email it will be delivered with USPS, I called the customer service number to confirm. I was informed it will be delivered by UPS. I called again today for status of my order. I was informed it will be delivered through USPS, UPS. I informed the rep it will be rejected by the post office (USPS) because they do NO deliver to physical address. The rep called the El Paso TX location to make the changes but couldn't reach anyone. I was told to wait for a return phone call and make the changes. I told her I did inform the associate when I made the order and a second time I was reassured it would be mailed through UPS. I'm upset because now I won't be able to receive my package even after explaining the situation with USPS. Next time listen to customers and reasons why certain deliveries are not an option!
June 24, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello. We sincerely apologize for the frustration and confusion surrounding the delivery of your order. We understand how upsetting it is to clearly explain that USPS cannot deliver to your physical address, be reassured multiple times that UPS would be used, and then continue receiving conflicting information about the shipment method. This falls short of the level of service and care we strive to provide. We regret that your concerns were not addressed correctly from the beginning and that this may prevent you from receiving your package as expected. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
They did a good job with my prescribed…
They did a good job with my prescribed glasses very satisfied
June 19, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Daniel! We're delighted to hear you're very satisfied with your prescribed glasses and that we were able to meet your expectations. We truly appreciate you choosing Stanton Optical and look forward to serving you again in the future!
Idk im 12 but the glasses that i got…
Idk im 12 but the glasses that i got were tuff. Id low key recommend stanton to the hbs. Aight peace
June 18, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Ryan. Thank you for your fun review! We’re glad you’re enjoying your glasses and had a great experience with us. We really appreciate the recommendation!
excellent customer service
excellent customer service, great pricing, and Adrian, with customer service, went the extra mile assisting a customer in need!
June 15, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Juan, Thank you for your wonderful review! We’re so glad to hear you received excellent customer service and great pricing. It’s especially great to know Adrian went the extra mile to assist and make a positive difference in your experience. We truly appreciate your support!
Not a good experience
Wait time for exam was long. Upon receiving my glasses lenses were flipped. Never received my trial set for my contacts.
June 12, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Nancy. We’re sorry to hear that your experience did not meet your expectations, and we understand your frustration with the wait time for your exam, the issue with your glasses, and not receiving your trial contact lenses. This is not the quality of service we strive to provide, and we’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
I got my prescription right for…
I got my prescription right for contacts but as far as wait time and staff, it was horrible. I don’t think I would recommend to anyone, I waited at least 3 hours WITH an appointment.
May 28, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Daniela. We’re glad to hear that your contact lens prescription was ultimately correct, but we are very sorry to learn about the lengthy wait time and your experience with our staff. We understand how frustrating it is to wait approximately three hours despite having a scheduled appointment. While the location was experiencing a high volume of patients, we regret the inconvenience and appreciate your patience. Your feedback helps us improve, and we hope to have the opportunity to better serve you in the future.
Reply from Stanton Optical - El Paso (The Fountains)
Hello Arianny, Thank you for your kind review! We’re so glad to hear our staff was super friendly and courteous during your visit. We truly appreciate your support!
Reply from Stanton Optical - El Paso (The Fountains)
Hello Sean! Thank you for your feedback. We are glad to hear your wait time was not too long and that you had a smooth experience. We truly appreciate your support.
Reply from Stanton Optical - El Paso (The Fountains)
Hello! We truly appreciate your trust and are so glad to hear our team was able to work with your son and make the experience comfortable for him. Providing patient, understanding care is very important to us. Your support means a lot!
Reply from Stanton Optical - El Paso (The Fountains)
Hello Richard! We’re glad to hear our team was polite and welcoming throughout your visit. Your experience means a lot to us, and we truly appreciate you taking the time to share it!
Reply from Stanton Optical - El Paso (The Fountains)
Hello Ivan, Thank you so much for your kind feedback! We’re glad to hear you had a very good, professional experience. We truly appreciate your support and kind words, and we hope to see you again soon!
It took a month for them to start on my…
It took a month for them to start on my new glasses and when I received them, they were a completely different prescription. Customer service is not good with helping you or knowing how their own business works.
May 30, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Dora, we’re sorry to hear about the delay with your glasses and that the prescription isn’t working as expected. We understand how frustrating it is to experience delays and then receive glasses with an incorrect prescription. This isn’t the level of service we aim to provide, and we appreciate you bringing this to our attention. We’ve escalated your situation for further review so we can address your concerns as quickly as possible. Thank you for your feedback.
One of my frames were lost at the time…
One of my frames were lost at the time of pick up. As of today, I haven't been notified if the reorder has arrived. In the future,I would hope Stanton will be more careful with the clients orders.
May 28, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Noah. We’re sorry to hear about the issue with your frame being lost at pickup and the delay in receiving updates on your reorder. Please know that we are actively working on your glasses and will notify you as soon as they’re ready. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.
My glasses broke on the second day…
My glasses broke on the second day screw came off of the frame
May 26, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Angel, we’re sorry to hear that your glasses broke shortly after you received them. We understand how frustrating and inconvenient this must be, and it’s not the experience we want for our customers. Thank you for bringing this to our attention. We’ve escalated your situation for further review so we can address your concerns, and we truly appreciate your feedback.
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