Stanton Optical - El Paso (The Fountains) Reviews 

121
TrustScore 3.5 out of 5

3.7

8889 Gateway Blvd W, #1010, 79925 El Paso, TX, US


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Rated 5 out of 5 stars

Tony really shows that he cares very much to look after every single need of the customer. I was never left on my own, was never left to myself, he made sure to make me feel like I was the number one... See more

Company replied

Rated 5 out of 5 stars

I have been putting off getting an eye exam for over a year now and decided to give Stanton Optical at the Fountains a shot. From the moment I walked in the staff were so friendly and kind and very w... See more

Company replied

Rated 1 out of 5 stars

The time of waiting is extremely unacceptable. I have been to several eye exams, at different cities, every year and the time of waiting here was way too much. I would never go back here honestly, and... See more

Company replied

Rated 5 out of 5 stars

Wait time wasn’t long. The employees were very attentive, frame selected with me. I had no insurance and Roxanna made sure I got the best promotion. Highly recommend coming to this location. I’ve gone... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 8889 Gateway Blvd W, #1010, 79925, El Paso, TX, United States

  • (915) 277-0054
Promotion box for Stanton Optical - El Paso (The Fountains)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.7

Average

TrustScore 3.5 out of 5

121 reviews

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3.7

All reviews

(121)

16,651 reviews in the last 12 months

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Rated 3 out of 5 stars

Untimely and lowkey expensive

They had me waiting for a while so i don’t understand what the point of having an appointment is if you’re just gonna sit there waiting before you’re finally called back. Also i feel like for the glasses i got i paid too much; i probably should’ve just got the eye exam and ordered my glasses for way less online. It took a little over a week to get them which also makes me think i might as well have ordered online.

March 27, 2026
Rated 1 out of 5 stars

The experience was not the best

The experience was not the best, we made an apt with someone over the phone who was rude and then went to check in with someone who was rude to my 13 yr old daughter. Then took 3 hours to get through the apt which made it pointless to have an apt. We did finally get the prescription so thats the only plus.

April 4, 2026
Rated 1 out of 5 stars

Wrong prescription ! 6 week wait

My glasses I waited over 3 weeks for when I got confirmation they were ready ! I even gave them an extra 3 days after that to pick them up and they were not ready when I arrived, waited an hour for them to adjust and after that they put the wrong lenses of prescription in the wrong sides of glass frames ? ...and tint color was also incorrect the manager jasmine is great! Really tried to help me prior before pick up another rep assisted me that day ! ..but it was a waste of time and stressful cause I need my glasses asap !

April 4, 2026
Rated 1 out of 5 stars

They got my prescription wrong and…

They got my prescription wrong and after that got my glasses order wrong twice and didn't have a pair that I actually asked for

March 16, 2026
Stanton Optical - El Paso (The Fountains) logo

Reply from Stanton Optical - El Paso (The Fountains)

Hello Destiny. We’re very sorry to hear about your experience and sincerely apologize for the errors with your prescription and repeated issues with your order. Your feedback is appreciated as we continue working to improve accuracy and the overall experience we provide. We’ve escalated this situation for further review so we can address your concerns.

Rated 5 out of 5 stars

Getting your eyes checked is super important!

It was super professional and the process was super easy I just made an appointment and walked in and before you know it I had my glasses the very next day I couldn't think of a better place to get your eyes checked and purchase your glasses or contacts from! Thank you Stanton optical I'm forever grateful!

March 26, 2026
Rated 5 out of 5 stars

I was able to explain the problem I was…

I was able to explain the problem I was having with my glasses as far as using the bifocal part. I was remeasured and got a new pair. Within a few days I received my new glasses without having to pay for them. They turned out better and I have been able to see better with the ones they replaced.

March 30, 2026
Rated 1 out of 5 stars

The time of waiting is extremely…

The time of waiting is extremely unacceptable. I have been to several eye exams, at different cities, every year and the time of waiting here was way too much. I would never go back here honestly, and their designer frames are maybe 2 or 3. Plus, if you get one of those designer brands, you don’t get the original frame case.

March 10, 2026
Stanton Optical - El Paso (The Fountains) logo

Reply from Stanton Optical - El Paso (The Fountains)

Hello. We’re sorry to hear about your experience and the concerns you described regarding the wait time, limited designer frame selection, and not receiving the original frame case. We understand how frustrating it must have been, especially compared to your past experiences. We strive to offer a wide variety of frames at competitive prices. Will be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

The Stanton Optical staff at the…

The Stanton Optical staff at the Fountains gave exceptional service. They were helpful and informative about the different options for me to choose my glasses; they also made the exam visit comfortable and offered a new service that was added to test for signs of glaucoma and cataracts. With my insurance, the exam and the inclusion of two pairs of glasses was reasonably priced. I received my new glasses within a week. I will continue to use their services. Thank you so much!

March 26, 2026

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