Tony really shows that he cares very much to look after every single need of the customer. I was never left on my own, was never left to myself, he made sure to make me feel like I was the number one... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been putting off getting an eye exam for over a year now and decided to give Stanton Optical at the Fountains a shot. From the moment I walked in the staff were so friendly and kind and very w... See more
Company replied
The time of waiting is extremely unacceptable. I have been to several eye exams, at different cities, every year and the time of waiting here was way too much. I would never go back here honestly, and... See more
Company replied
Wait time wasn’t long. The employees were very attentive, frame selected with me. I had no insurance and Roxanna made sure I got the best promotion. Highly recommend coming to this location. I’ve gone... See more
Company replied
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
8889 Gateway Blvd W, #1010, 79925, El Paso, TX, United States
- (915) 277-0054
Two Pairs for $79 + Free Eye Exam
3.7
Average
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Eye glasses prescription not correct…
Eye glasses prescription not correct going back to have them re-done.
March 7, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Ernesto. We're sorry to hear about your experience and that your glasses are not working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
🔥I won’t mention how long but it took a…
🔥I won’t mention how long but it took a while to get my glasses right! The guy in Las Cruces gave me erroneous information so I went to El Paso instead! Wasn’t impressed! Long wait, plenty of employees to help but I’m guessing few were trained! I will probably not be going back! The glasses were very high quality and the staff were very nice !
March 7, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Carol. We’re sorry to hear about your experience and the frustration caused by the wait time and the information you received. We’re glad to hear that you found the glasses to be high quality and that the staff were nice, though we regret that other aspects of your visit did not meet your expectations. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Service was pretty quick to get my glasses
Price was really good. The only thing I didn’t like is I had to wait almost 2 hours just to be seen but other than that it was really neat and I was glad I got one pair of glasses the next day and just waiting for the other pair and customer service was really great.
March 23, 2026
The manager was amazing
The manager was amazing. He went above and beyond when it came to helping me out. He was able to replace my glasses when no one else would.
March 20, 2026
I can’t remember her name 😭 but she has…
I can’t remember her name 😭 but she has black curly hair and bangs . She was amazing and helpful and patient and explained everything in detail
March 13, 2026
Professional
Professional and assisted with discounts on the final purchase. Only downside was that the glasses took nearly two weeks to arrive. But the store and it's service excelled at their tasks.
March 20, 2026
Total disappointment
With appointment, from the moment I walked in the waiting is ridiculous. I felt ignored from the time I was supposed to be welcome. The total process was ridiculous. Next year I just have to try to find another optcal.
March 18, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Jamie. We’re sorry to hear about your experience and the long wait you encountered despite having an appointment. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Employees were nice and helpful
Employees were nice and helpful. Had an appointment at 4pm didn’t leave till 6pm… it was just the wait times that took a bit.
March 18, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Rebecca! Thank you for sharing your feedback and for recognizing that our employees were nice and helpful. We’re sorry to hear about the longer wait time during your visit. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
it was a super quick process
it was a super quick process, everyone was so nice and attentive. Michael was super helpful and informative as well.
March 17, 2026
Stanton is a great place to get glasses…
Stanton is a great place to get glasses and contacts. Staff is kind and caring. The only issue i have is telling people that the contacts and glasses eye exam are two different exams.
March 10, 2026
Overall
Overall, my experience was pretty good the front desk people, as well as the employees made it easy to understand and answer my questions, especially since I never really used glasses before.
March 13, 2026
Best store 2026
Yes, very great experience right away. Had a little issue with my lenses. Went back turned around no questions. Ask fixed right away and went home. A very happy customer. Amazing staff five stars all day.
March 4, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Rene! We’re glad to hear you had a great experience with helpful and prompt service! Thank you for sharing your feedback.
It was awesome service Jazmine Navarro…
It was awesome service Jazmine Navarro is an excellent and outstanding person she is very professional and courteous I will definitely go back
March 10, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Jorge! We’re thrilled Jazmine could provide excellent and professional service. We look forward to seeing you again!
Lost readers? Come to Stanton Optical!! You won’t regret it!
I lost my reading glasses that were made by VisionWorks. When I called to get a replacement, I was told it would cost $200. Since I had my prescription, I decided to call Stanton Optical for a quote. Gisele answered, listened to my situation, and offered to get my script from my doctor so they could have two pairs ready the same day. I didn’t know what to say, but I had to tell her I had COVID, so I wouldn’t be able to go in. I figured I’d probably get them in a couple of weeks, but she said she’d be happy to ship them to me. Since it was a Friday, we both understood I’d likely receive them on Monday, which was fine because I had a pair of Walmart readers to hold me over. To my surprise, I received them on Saturday! She picked out two beautiful frames for me, which I love. I can’t say enough good things about my experience—so much so that I called the manager at VisionWorks and told him where I’d gone, explaining it would cost him a returning customer. He took what I said in stride; what else could he do? I’ve already recommended Stanton Optical to several friends and will keep doing so. Thank you!
February 20, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Yolanda! We’re thrilled Gisele could make the process easy and get your glasses to you so quickly, even while you were recovering. We’re glad you love your new frames and truly appreciate you recommending Stanton Optical to your friends. Your kind words mean a lot to our team!
Your eyes will get used to them, wrong!
Twice my glasses were wrong .I still can't use them . You get away with telling people "Your eyes will get used to them." Well mine haven't.
February 20, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Elvia. We're truly sorry to hear about your experience and that your glasses are not working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Wait time wasn’t long
Wait time wasn’t long. The employees were very attentive, frame selected with me. I had no insurance and Roxanna made sure I got the best promotion. Highly recommend coming to this location. I’ve gone to the others in our area and I’ve never experienced the hospitality as I did here. Ask for Roxanna and she’ll take care of you.
February 20, 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Luisa! We’re thrilled to hear that Roxanna and our team provided attentive service and helped you find the perfect frames, even without insurance. We’re glad you experienced our hospitality and appreciate your high recommendation!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.