Stanton Optical - Knoxville (Crown Pointe) Reviews 

71
TrustScore 4.5 out of 5

4.3

6542 Clinton Hwy, 37912 Knoxville, TN, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The ladies at this Stanton location were AMAZING. They were quick and efficient without ever making me feel rushed or like I was just a number. They took their time to give me the best care and get me... See more

Company replied

Rated 5 out of 5 stars

The experience was excellent. They reach way beyond measurable, in explaining depricing the examination procedures or each and every II machine did and made my glasses. Within 30 minutes, both pair a... See more

Company replied

Rated 5 out of 5 stars

Gracie was very thorough in my examination. She explained everything as we went. Gracie and Nicole worked tirelessly with me to get what I needed in lens and frames that met my budget. They were both... See more

Company replied

Rated 1 out of 5 stars

Not very professional, and I felt cheated out of a legit eye exam. The frames are set up so that it would be a miracle to find 2 pairs for the $79. Actually all the frames are sad choices. Overall, it... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 6542 Clinton Hwy, 37912, Knoxville, TN, United States

  • 8654894099
Promotion box for Stanton Optical - Knoxville (Crown Pointe)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.3

Excellent

TrustScore 4.5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(71)

16,215 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible service

The ladies at this Stanton location were AMAZING. They were quick and efficient without ever making me feel rushed or like I was just a number. They took their time to give me the best care and get me the best possible deal. That location is a bit of a drive, for me, but I'll make it the next time I need glasses and contacts!

August 13, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Luca, We’re thrilled our team made you feel comfortable, cared for, and never rushed. We’re especially glad you had such a great experience with our sales team. We truly appreciate your loyalty and recommendation!

Rated 5 out of 5 stars

The best experience buying glasses I've ever had

I've had a 10-year relationship with my local optometrist who I like a lot. Their limited eyeglass frame selection has always made picking out now glasses a challenge

I now found that they no longer took my insurance,and even with their best no-insurance discounts, the prices were higher than I intended to spend, so I decided to look elsewhere.

Immediately when I went into Stanton Optical I was pleased with both the broad selection and the attractive pricing of their frames.

When I sat down with the specialist I had a half dozen frames that I picked out that I liked.

When I asked for some guidance on which ones worked best with size and shape of my head, she offered her opinion which made hard decisions easier. That was really valuable. She didn't tell me which one to buy but she provided rationale that was logical. It ended up that the choices 'we' made were good choices as they fit well and I've gotten tons of compliments. I should note that it was not the most expensive of the frames I had pre-selected that I ended up buying.

Well, the pricing of the lenses was refreshing too. The transparency of costs, with everything in writing on the mat on the counter in front of me made the decision-making very easy, and the specialists ability to walk me through the process very quickly made the decision-making very simple.

In the past, my choice of which I wear to leave with was usually based on which one did I not dislike the most versus which ones I like the best.

I ended up leaving with two sets of glasses, that I really liked without compromise, for only 20% more than I would have paid for one set of glasses at my more local optometrist

August 6, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello William, We’re thrilled you loved our frame selection, transparent pricing, and the personalized guidance from our team. Most of all, we’re glad you left with two pairs you truly love!

Rated 5 out of 5 stars

THE EMPLOYEES TREATED ME WITH TOP OF…

THE EMPLOYEES TREATED ME WITH TOP OF THE LINE, EXCELLENT CUSTOMER SERVICE!!!

August 6, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Shanna, We’re thrilled to hear our employees provided top-of-the-line, excellent customer service. Your kind words mean so much to our team, and we truly appreciate your support!

Rated 5 out of 5 stars

Quick and easy

Called and made an appointment made it really easy to get in and out

August 5, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello James, We’re glad to hear scheduling your appointment was easy and that our team helped make your visit quick and convenient. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Great customer service and…

Great customer service and professionalism!!!

July 10, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hi Bobby! We're thrilled to hear you experienced great customer service and professionalism from our team. We truly appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

The ladies did a great job getting me…

The ladies did a great job getting me fixed up with my glasses.nice new equipment.very honest and helpful being I've never had glasses.

July 27, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hi David! We're so glad to hear our team helped make your first glasses experience a positive one. It's great to know they were honest, helpful, and took the time to get you set up with the right glasses while using our equipment to provide great service. We truly appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

Great with kids

Great with kids. Good solid service and fast affordable products.

July 24, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Mindy! We're glad our team provided great service for your family and made the experience easy, fast, and affordable. We appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

The experience was excellent

The experience was excellent. They reach way beyond measurable, in explaining depricing the examination procedures or each and every II machine did and made my glasses. Within 30 minutes, both pair and with the pricing and 2 pairs of glasses or $79 out the door you cannot beat that anywhere.

July 23, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Tucker! We're glad our team provided a thorough and informative experience by explaining the exam process, equipment, and pricing clearly. It's great to hear you were happy with your glasses and the overall value of your visit. We appreciate your feedback and look forward to assisting you again!

Rated 1 out of 5 stars

First time I went to pick up the…three times to pick up glasses that were wrong

First time I went to pick up the glasses you can see the daylight between the frames and the lens second time I went to pick it up they couldn't get the lenses in the frame third time to go pick it up I was told that quality control was excellent in the manager had went and checked them and everything was great on them and when I went to pick them up I asked what is this half inch scratch Mark or something and she says oh that's just where the ground the glasses down and I said ma'am how come I had to find this I thought you'd went through and checked them well I guess I need to get new glasses and I didn't take these off and I looked at the flat area and I said ma'am again if you went through these glasses why did I find it well that happens sometimes to classes that come in so basically she didn't check them they're all she got her pair of glasses from Stanton too and they were screwed up

June 15, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Terry. We're sorry to hear that your experience did not meet your expectations, and we regret the repeated issues with your glasses, including problems with the lenses and frames, the multiple trips required for pickup, and that the final pair did not meet the quality standards you expected despite being told they had been inspected. This is not the level of quality or service we strive to provide. We appreciate your feedback regarding product quality, quality control, and the overall customer experience will internally as we continue working to improve our care and service.

Rated 5 out of 5 stars

Glasses are great

Glasses took longer than expected, but I can see a little bit clearer than before

June 26, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello, Thank you for sharing your feedback! We're glad to hear your new glasses are helping you see a little clearer. We apologize that the turnaround time took longer than expected and appreciate your patience and understanding. We value your experience and look forward to providing you with even better service in the future.

Rated 5 out of 5 stars

Place to be, if you wanna see 😂

Got my glasses in less than two weeks , overall a great experience!

July 8, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Tyrese! We're glad you had a great experience and received your glasses quickly. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

Charity was such a big help

Charity was such a big help! everyone was so friendly, and I will definitely be back!!

July 1, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Sophia! We're glad Charity and the team provided friendly and helpful service. We appreciate your kind words and look forward to welcoming you back!

Rated 4 out of 5 stars

The staff are nice the store looks…

The staff are nice the store looks great. But the price was high, 1 pair of glasses should never cost over 300 dollars. I paid cash no vision insurance I just started a new job and my husband has recently passed away. The was a lot of money for me

June 27, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hi Glenda. Thank you for your feedback. We're glad to hear you found our staff friendly and enjoyed the appearance of the store. We also appreciate you sharing your concerns about pricing. We understand that purchasing glasses is an important investment, and we recognize that individual circumstances can make these costs especially significant. Thank you for choosing us during this time, and we appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Your sales manager Stacy was wonderful…

Your sales manager Stacy was wonderful to work with. She is very knowledgeable and knows her job well. Very satisfied

June 26, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hi Gary. Thank you for your wonderful review! We're delighted to hear that Stacy provided such a positive experience. Her knowledge, professionalism, and dedication to helping customers truly make a difference. We're so glad she was able to assist you, and we appreciate you taking the time to share your feedback. Enjoy your new glasses, and we look forward to seeing you again!

Rated 5 out of 5 stars

I have been very happy with my new…

I have been very happy with my new glasses and can’t wait to get my new sunglasses my son got me for my birthday! 🎂 all the ladies are amazing and the products have been top notch!

June 24, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Stacy, Thank you for your wonderful feedback! We’re so glad to hear you’re enjoying your new glasses, and we hope you love your new sunglasses just as much when they arrive. It’s great to know our team and products have made such a positive impression. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

A Great Experience

Mine and my husband's experience was great with the sales personnel. She was patient, friendly, and polite while we were picking out our frames. And when I picked up our completed the glasses, the young lady that assisted that day was great as well.

June 4, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello William, Thank you for your kind feedback! We’re so glad to hear you and your husband had a great experience and that our team was patient, friendly, and helpful throughout the process—from frame selection to pickup. We truly appreciate your support and look forward to seeing you both again!

Rated 5 out of 5 stars

Very helpful good prices

Very helpful good prices

June 23, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Carl, Thank you for your kind feedback! We’re glad to hear you found our team helpful and our prices a great value. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

I would rate my experience with Stanton…

I would rate my experience with Stanton Optical was a good one. The representative was very helpful when picking out my frame and the picking up my completed glasses was good as well.

June 5, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Enterria. Thank you for your kind feedback! We're so glad to hear you had a positive experience and that our team was helpful in selecting your frames and making the pickup process smooth. We appreciate you choosing Stanton Optical and look forward to serving you again!

Rated 5 out of 5 stars

Awesome job had a great experience I…

Awesome job had a great experience I don't remember the ladies name that helped me but they were super nice and answered and my questions so great place to get glasses

June 18, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Chelsie. Thank you so much for your kind words! We’re glad you had an awesome experience and that our team made you feel comfortable while answering all your questions. It means a lot to us, and we truly appreciate your support!

Rated 5 out of 5 stars
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Lisa, Thank you for your kind review! We’re so glad to hear Stacy the sales manager was amazing and made your experience a great one. We truly appreciate your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look