Stanton Optical - Knoxville (Crown Pointe) Reviews 

63
TrustScore 4 out of 5

4.2

6542 Clinton Hwy, 37912 Knoxville, TN, US


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Rated 5 out of 5 stars

Gracie was very thorough in my examination. She explained everything as we went. Gracie and Nicole worked tirelessly with me to get what I needed in lens and frames that met my budget. They were both... See more

Company replied

Rated 5 out of 5 stars

Mine and my husband's experience was great with the sales personnel. She was patient, friendly, and polite while we were picking out our frames. And when I picked up our completed the glasses, the you... See more

Company replied

Rated 1 out of 5 stars

Not very professional, and I felt cheated out of a legit eye exam. The frames are set up so that it would be a miracle to find 2 pairs for the $79. Actually all the frames are sad choices. Overall, it... See more

Company replied

Rated 5 out of 5 stars

Omar got me taken care of. I went in to see what my options were because I lost my glasses and I was suffering with headaches and hard time driving at night for the last 3 days. He pulled my accoun... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 6542 Clinton Hwy, 37912, Knoxville, TN, United States

  • 8654894099
Promotion box for Stanton Optical - Knoxville (Crown Pointe)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.2

Great

TrustScore 4 out of 5

63 reviews

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4.2

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(63)

14,017 reviews in the last 12 months

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Rated 5 out of 5 stars

New Eye's

My experience with Stanton Optical was absolutely great! I was a walk-in and this was my first time ever using them. I was welcomed by Omar whom was very professional, knowledgeable, and has great taste in music. My glasses are wonderful, and has the clearest view I've seen in awhile. Would I choose to use them again?Absolutely, I will share and shout it to the world . You'll never know how good they are unless you give them the opportunity to show you. Have patience when going to them, because they don't have a lot of employees. However, they still can get the job done and professionally at that.

March 18, 2026
Rated 1 out of 5 stars

Wouldn't even sit down with me for my…

Wouldn't even sit down with me for my glasses , just handed them to me and walked away first and last time with Stanton

March 18, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Sharon. We’re sorry to hear about your experience when picking up your glasses. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 3 out of 5 stars

Long wait

Long wait. 2nd part of test computer shut down had to repeat.When I picked up wrong script in one side. I asked about putting reader in sunglassess way to expensive, I left with 2 reading glasses only.

February 27, 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Kelley. We’re sorry to hear about the long wait, the interruption during your exam, and the issue with the prescription when you picked up your glasses. We strive to offer a wide variety of services at competitive prices. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

Not very professional

Not very professional, and I felt cheated out of a legit eye exam. The frames are set up so that it would be a miracle to find 2 pairs for the $79. Actually all the frames are sad choices. Overall, it was a disappointment. I will go back to America’s Best because at least there I feel like it is a legitimate eye business.

February 21, 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Lisa. We're sorry to hear that your experience did not meet your expectations regarding the exam and frame selection. Please know all prescriptions are reviewed and signed by a licensed doctor. We strive to offer a wide variety of frames and services at competitive prices, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

Rated 3 out of 5 stars

Never saw an optometrist.

Never saw an optometrist through my entire visit, just two techs. I don't think my long distance prescription was dead on but it was okay. No one offered to adjust the fit or check them when I picked them up. I would say the visit is just okay. Not sure I will use them again.

February 20, 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Mark. We're sorry to hear your visit and eye exam did not fully meet your expectations. Please know all prescriptions are reviewed and signed by a licensed doctor. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 4 out of 5 stars

They took the time to make sure…

They took the time to make sure everything was comfortable and working clearly

March 6, 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Jeff! We're glad our team took the time to ensure everything was comfortable and clear. We appreciate your support!

Rated 4 out of 5 stars

GREAT CUSTOMER SERVICE

I loved my first experience and when I went to pick up my glasses I was slightly disappointed because it was so busy and not enough people. They was definitely understaffed for the day. But even so they handled it with a smile and quickly helped each person. I was in and out in less than 30 minutes. I just hope when I have to pick up my second pair my experience will still be as good.

March 7, 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Michelle! We’re glad you enjoyed your first visit and that our team was able to assist everyone efficiently, even on a busy day. We truly appreciate your patience and kind words, and we look forward to making your next visit just as positive!

Rated 5 out of 5 stars

Perfect every1 was super nice and I…

Perfect every1 was super nice and I didn't feel rushed

March 5, 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Heather! Thank you for your kind words! We’re thrilled you felt welcome and never rushed during your visit.

Rated 3 out of 5 stars

We had a misunderstanding about one…

We had a misunderstanding about one pair of my glasses. I wanted transitionals when she suggested progressive I thought it was the same. I found out it was not when they came in.

February 27, 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Patricia. We’re sorry for the misunderstanding regarding your glasses. We understand how confusing the different lens options can be, and we apologize for any inconvenience this caused. We are always looking for ways to improve and better serve our community, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

Rated 4 out of 5 stars

I a see !

Great staff my readers are not quite right but looking off is great

February 25, 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Cherie, Thank you for your feedback! We’re glad to hear you had a great experience with our staff. If your readers aren’t quite right, please don’t hesitate to reach out so we can make any necessary adjustments and ensure they’re perfect for you. We look forward to seeing you again!

Rated 5 out of 5 stars

Wonderful the staff was amazing

Wonderful the staff was amazing

February 27, 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Danny, Thank you for your feedback! We’re so glad to hear that our staff made your visit wonderful. We truly appreciate your kind words and look forward to seeing you again!

Rated 5 out of 5 stars

Omar got me taken care of

Omar got me taken care of.
I went in to see what my options were because I lost my glasses and I was suffering with headaches and hard time driving at night for the last 3 days. He pulled my account up , he found my exact frames (which is still crazy to me ) and they had my lenses in store !!! I left the same hour with no glasses to leaving with glasses and relief . He was so
Sweet and helpful while juggling 4 other customers alone . I appreciate his positive energy and attitude towards ALL of us even the frustrated ones

February 24, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Katelyn, Thank you so much for sharing your experience! We’re truly glad Omar was able to step in, find your exact frames, and get you taken care of so quickly—especially when you were dealing with headaches and difficulty driving.
It’s wonderful to hear you left the same hour with relief and new glasses in hand. We’re especially proud of how he maintained such a positive and helpful attitude while assisting multiple customers at once. We sincerely appreciate your kind words and look forward to being here for you anytime you need us!

Rated 5 out of 5 stars

Good customer service

Service was good. The quality of glasses are good. Answered all my questions.

February 25, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Olivia! We’re glad you’re happy with our service, the quality of your glasses, and that we could answer all your questions. We appreciate your support!

Rated 5 out of 5 stars

Staff was kind and professional

Staff was kind and professional, made great suggestions, without trying to take from my wallet. Even with others ahead, felt like the service was pretty quick!

February 20, 2026
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Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Luis! We’re thrilled to hear our staff was kind, professional, and provided helpful suggestions without pressure. We truly appreciate your support and look forward to seeing you again!

Rated 1 out of 5 stars

Will never go there again do not keep…

Will never go there again do not keep appointment time had to wait 45 minutes

February 20, 2026
Stanton Optical - Knoxville (Crown Pointe) logo

Reply from Stanton Optical - Knoxville (Crown Pointe)

Hello Billy, we sincerely apologize for the long wait and understand how frustrating that must have been. Thank you for bringing this to our attention. We truly appreciate your feedback and hope to have the opportunity to serve you better in the future.

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