Gracie was very thorough in my examination. She explained everything as we went. Gracie and Nicole worked tirelessly with me to get what I needed in lens and frames that met my budget. They were both... See more
Company replied
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Gracie was very thorough in my examination. She explained everything as we went. Gracie and Nicole worked tirelessly with me to get what I needed in lens and frames that met my budget. They were both... See more
Company replied
Mine and my husband's experience was great with the sales personnel. She was patient, friendly, and polite while we were picking out our frames. And when I picked up our completed the glasses, the you... See more
Company replied
Not very professional, and I felt cheated out of a legit eye exam. The frames are set up so that it would be a miracle to find 2 pairs for the $79. Actually all the frames are sad choices. Overall, it... See more
Company replied
Omar got me taken care of. I went in to see what my options were because I lost my glasses and I was suffering with headaches and hard time driving at night for the last 3 days. He pulled my accoun... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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6542 Clinton Hwy, 37912, Knoxville, TN, United States

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5 stars for Charity!! We couldnt get the prescription right, Charity took the time to fit me for contacts 3 times and glasses twice. And, with a genuine smile! Charity thank you for making my experience better and that I can actually see!! Thank you so much!
I’m not very happy with my glasses. I paid for tinting on my glasses and I specified that I wanted the top that would tent inside of my car which my new glasses does not do I went to your store. They told me that I would have to take off the glare protection in order to get the tinting protection that I was asking for I paid for both. I’m not very happy.

Reply from Stanton Optical - Knoxville (Crown Pointe)
For one, when I called to make the appointment, I specifically asked if they would be able to look at a skin tag growing in my lash line. The man at your call center assured me that they would and it was a "comprehensive eye exam". Turns out, that was a lie. I was told after beginning the exam that no one there could look at or advise me on it. I specifically asked because if i had known you all couldn't and that i was going to have to go to a REAL eye dr anyway, I would have saved my 300$. Second, I wasn't seen until an hour and 45 min AFTER my appointment time. Then after being told this all inclusive exam was 79 dollars, mid way through I was told I have to pay 39$ more for an OCT evaluation. When I tried to decline, the lady told me more or less that "Dr so and so" I forgot his name, "doesn't like to give scripts without this" I don't even know who this "Dr" she spoke of was. She must have had him in her pocket, because I never saw him! So basically I was forced to to pay more if I actually wanted to walk out with my prescription. Seems a bit like false advertisement to me, and I declined and was FORCED to pay for a 40$ machine I didn't want.
Omar is phenomenal! The store was extremely busy but he took his time to help me with my glasses.
I have bought several pairs of glasses at this location and have always enjoyed every experience! The staff is wonderful and are always willing to help in any way—they actually remember me and always provide the best customer service. The glasses selection is great, the store always looks spotless, and the turnaround time is quick. I love going here and will continue to do so!
I am overall happy but I went with the understanding I was getting an eye exam and glasses included which was not the case. Your selection could also use some work.
Very informative and process went smoothly. I enjoy my glasses
They charged me 100 bucks to use my own frames that I paid for an brought in on my own n didn't buy them from them n I still got charged for my own frames not kool
The lady who helped me had tremendous patience and did a very good job of explaining the process! I purchased three pairs of glasses. She was kind to me and made my visit enjoyable!
You all are doing an awesome job! You have very professional , friendly,, and caring employees! Thank you so much! Wonderful experience!
Great place to go. Helpful, friendly, not a huge wait. We were walk ins. My husband and myself and we were taking care of right away. We will keep this as our new eye place .
Friendly professional staff, same day service on single vision, overall great experience.
Very good customer service in a very good selection on glasses in my price range
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