Stanton Optical - Knoxville (West Town) Reviews 

71
TrustScore 4.5 out of 5

4.4

7811 Kingston Pike, 37919 Knoxville, TN, US


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Rated 5 out of 5 stars

This was my 1st time ever ha ing my eyes checked. I went in 30min before my appointment time and was helped immediately, and it took a total of less than 1.5hrs from my arrival that I was walking out... See more

Company replied

Rated 5 out of 5 stars

The staff was friendly and explained when my glasses would be ready. They were helpful adjusting them, especially Kristina who allowed me to pick up my glasses 10 minutes before closing. I was able... See more

Company replied

Rated 4 out of 5 stars

The parking lot was only accessible by going through 2 other parking lots, I did feel the promotion is misleading spent over 3x what the promotion implies. The staff, however, were delightful.

Company replied

Rated 5 out of 5 stars

This staff spent lots of one on one time with me to make sure my insurance coverage was maximized and prepared both pairs of glasses within 24 hours. They do a great job with eye exams as well.


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Knoxville (West Town)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.4

Excellent

TrustScore 4.5 out of 5

71 reviews

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4.4

All reviews

(71)

16,889 reviews in the last 12 months

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Rated 5 out of 5 stars

All the staff were polite and very…

All the staff were polite and very helpful. Building was easy to manage

August 19, 2026
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hi Carlos! We're so glad our team was polite and helpful and that you found the location easy to navigate. We truly appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

Very professional

Very professional, helpful, thorough.

August 19, 2026
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hello Laurent, We’re glad to hear our team was professional, helpful, and thorough throughout your visit. We truly appreciate your support!

Rated 4 out of 5 stars

Ok cost more then advertised

Cost more the advertised

July 26, 2026
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Reply from Stanton Optical - Knoxville (West Town)

Hello Michael, We’re sorry to hear the final cost was higher than you expected based on the advertised price. We appreciate you bringing this to our attention and will use your feedback to help improve the experience.

Rated 5 out of 5 stars

Great glasses at reasonable prices.

Great glasses at reasonable prices.

August 8, 2026
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Reply from Stanton Optical - Knoxville (West Town)

Hello Patricia, We’re thrilled you’re happy with your glasses and found our prices reasonable. We truly appreciate your support!

Rated 4 out of 5 stars

Lovely staff, misleading promotion

The parking lot was only accessible by going through 2 other parking lots, I did feel the promotion is misleading spent over 3x what the promotion implies. The staff, however, were delightful.

July 30, 2026
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hi Elise! We're glad to hear our team provided a delightful experience during your visit. We appreciate your comments regarding the parking access and promotion expectations. Please know that pricing can vary depending on your prescription, frame selection, and any additional options chosen. We value your feedback and will continue working to improve communication and the overall patient experience.

Rated 5 out of 5 stars

The staff was super friendly and…

The staff was super friendly and helpful.

July 24, 2026
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Reply from Stanton Optical - Knoxville (West Town)

Hi Tabatha! We're glad to hear our team was super friendly and helpful during your visit. We truly appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

People are important

I a smile and was happy to service me

July 24, 2026
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Reply from Stanton Optical - Knoxville (West Town)

Hello Linda! We're glad our team provided a friendly and welcoming experience during your visit. We appreciate your feedback and look forward to assisting you again!

Rated 3 out of 5 stars

PRICE WAS GREAT

PRICE WAS GREAT, selection of frames was not.

July 5, 2026
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Reply from Stanton Optical - Knoxville (West Town)

Hello Darin, we're glad to hear that you were pleased with our pricing. We're sorry that our frame selection did not meet your expectations. We strive to offer a wide variety of frames at competitive prices. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

I liked all the different varieties to…

I liked all the different varieties to choose from. The staff is friendly and understanding.

June 25, 2026
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Reply from Stanton Optical - Knoxville (West Town)

Hello Donald, Thank you for your wonderful review! We're so glad to hear you enjoyed our wide selection of frames and that our team was friendly and understanding throughout your visit. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Excellent service and of course with…

Excellent service and of course with lots of smiles and assistance! Great staff!

June 25, 2026
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hello, Thank you for your wonderful review! We're so glad to hear you received excellent service along with plenty of smiles and helpful assistance. It's wonderful to know our team made such a positive impression. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Well the doctor was very kind and very…

Well the doctor was very kind and very chill. He made my experience comfortable and he made me confident about the frames I chose.

July 9, 2026
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Reply from Stanton Optical - Knoxville (West Town)

Hi Maria. Thank you for your wonderful review! We're glad to hear our doctor made your experience comfortable and helped you feel confident with your frame selection. We appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

First visit to an eye clinic.

This was my 1st time ever ha ing my eyes checked. I went in 30min before my appointment time and was helped immediately, and it took a total of less than 1.5hrs from my arrival that I was walking out with my new glasses and able to see everything I had been missing for almost 20yrs. The whole staff was very professional and courteous to me and everyone else. Great people at the location on Kingston Pike, Knoxville near West Town Mall.

June 15, 2026
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Reply from Stanton Optical - Knoxville (West Town)

Hi Chris. Thank you for sharing your wonderful experience! We're thrilled to hear that your first eye exam was smooth and that our team provided professional and courteous service from start to finish. We're so happy you’re enjoying your new glasses and the clearer vision you’ve been missing. We appreciate your kind words and will be sure to share your feedback with our Kingston Pike team!

Rated 5 out of 5 stars

Every one of as so helpful and they…

Every one of as so helpful and they made it so easy my glasses were even a couple of days early thank you everyone.

June 11, 2026
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Reply from Stanton Optical - Knoxville (West Town)

Hi Dawn. Thank you for your wonderful review! We're so glad to hear that our team was helpful and made the process easy for you. It's even better to know that your glasses arrived earlier than expected! We truly appreciate your kind words and look forward to helping you again in the future.

Rated 5 out of 5 stars
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hi Urvashiben. Thank you for your kind words! We're thrilled to hear that you found our staff to be wonderful and very helpful. We appreciate you taking the time to share your experience and look forward to assisting you again in the future! 😊

Rated 5 out of 5 stars

Very friendly and efficient staff

Very friendly and efficient staff.
Kristina and Bette were very nice and helpful.
I really did get my exam and 2 pairs of glasses for $79.00.

June 22, 2026
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hello. Thank you so much for your wonderful feedback! We’re thrilled to hear Kristina and Bette provided such friendly and helpful service, and that your experience was efficient from start to finish. It’s great to know you were able to take advantage of our offer and get your exam and two pairs of glasses at such a great value. We truly appreciate your support!

Rated 5 out of 5 stars

Perfect

My glasses are perfect, and the staff was fabulous! They are friendly, patient & knowledgeable. They made my whole experience not only productive but also a great pleasure.

June 17, 2026
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hello James. Thank you so much for your wonderful feedback! We’re thrilled to hear you love your glasses and that our team made your experience so enjoyable. Providing friendly, patient, and knowledgeable service is what we strive for, and we truly appreciate your support!

Rated 5 out of 5 stars

The staff was friendly and explained…

The staff was friendly and explained when my glasses would be ready. They were helpful adjusting them, especially Kristina who allowed me to pick up my glasses 10 minutes before closing. I was able to be out 2 minutes before closing even after she adjusted by glasses. Her manager was also helpful with info, but I did not get his name. Thank you again!

June 11, 2026
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hello Tabatha. Thank you for your feedback! We’re so glad to hear our staff was friendly and helpful in keeping you informed about your glasses and assisting with the adjustments. We’re especially happy Kristina was able to accommodate your pickup and ensure everything was taken care of smoothly, and that her manager was also helpful. We truly appreciate your kind words and support and look forward to serving you again in the future.

Rated 1 out of 5 stars

Supposed to be same day then waited 2…

Supposed to be same day then waited 2 weeks only for my lenses to be cracked

June 13, 2026
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hello Mitchell. We sincerely apologize for the delay in receiving your lenses and for the quality issue you experienced upon arrival. Please know same-day service and delivery time frames can vary depending on your prescription, product selection, and any additional add-ons. Your input helps us improve, and we’d love the opportunity to better serve you in the future. Thank you for your feedback.

Rated 5 out of 5 stars
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hello Jim! Thank you so much for your kind feedback. We are glad to hear your glasses arrived ahead of schedule and that everything went smoothly. Your support truly means a lot to us.

Rated 5 out of 5 stars

Every one was very helpful

Every one was very helpful

June 8, 2026
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hello Roy! We are glad to hear everyone was helpful and that you had a positive experience with us. We truly appreciate your support!

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