Stanton Optical - Knoxville (West Town) Reviews 

69
TrustScore 4.5 out of 5

4.4

7811 Kingston Pike, 37919 Knoxville, TN, US


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Rated 5 out of 5 stars

This was my 1st time ever ha ing my eyes checked. I went in 30min before my appointment time and was helped immediately, and it took a total of less than 1.5hrs from my arrival that I was walking out... See more

Company replied

Rated 5 out of 5 stars

The staff was friendly and explained when my glasses would be ready. They were helpful adjusting them, especially Kristina who allowed me to pick up my glasses 10 minutes before closing. I was able... See more

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Rated 4 out of 5 stars

The parking lot was only accessible by going through 2 other parking lots, I did feel the promotion is misleading spent over 3x what the promotion implies. The staff, however, were delightful.

Company replied

Rated 5 out of 5 stars

This staff spent lots of one on one time with me to make sure my insurance coverage was maximized and prepared both pairs of glasses within 24 hours. They do a great job with eye exams as well.


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Knoxville (West Town)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.4

Excellent

TrustScore 4.5 out of 5

69 reviews

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4.4

All reviews

(69)

16,053 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best experience

Felt very welcomed. Was treated very well by everyone. All questions were answered without any hesitation. I definitely recommend this location.

April 10, 2026
Rated 5 out of 5 stars

It was easy!

It was easy! They were friendly and knowledgeable. I’ll be going back for a second pair. They had SOOOO many options!

March 31, 2026
Rated 1 out of 5 stars

I was not satisfied with my experience

I was not satisfied with my experience. I expected a professional medical consultation, but the interaction felt impersonal and distracted. The provider did not appear fully engaged, which made the visit frustrating. I also experienced physical discomfort during the session due to the extended time spent waiting and watching the screen. Overall, this did not meet my expectations for a paid medical service, and I would not return.

April 3, 2026
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hello Fibia. We’re very sorry to hear about your experience and sincerely apologize that the visit did not meet your expectations and the long wait time, as well as the level of engagement and professionalism during your consultation. Please know all of our prescriptions are reviewed and signed by a licensed doctor. Your feedback is important and will be shared with our team as we continue working to improve the quality of our consultations and overall patient experience, and we hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

The best experience

I’ve come here for the two pair deal for as long as I can remember but I have never been more excited about getting “new eyes” as I have for this last pair. I’m terrible with names but each employee I encountered here recently helped me immediately in each department, from the gentleman working front desk and working the machines in the back, to the woman doing the eye exams,and the woman that helped me pick my frames. I usually favor one pair and just put up the other pair but these recent two pairs do not stay put up very long. They are both very different frames for me but each employee was like my own little hype crew and made me feel at ease with my purchases and I couldn’t be happier.

March 6, 2026
Rated 1 out of 5 stars

Misleading prices

The staff was very attentive and kind, but I felt completely mislead in terms of pricing. Two pairs of glasses and an exam for $80 is a great advertised price, but being told MID EXAM that I am REQUIRED to get additional XRays and PAY for it in order to get glasses or else I wouldn’t is so misleading. After all was said and done I’d paid well over $115, and that’s something I absolutely did not have the budget for, but forced myself to pay anyway because my eyes are unfortunately essential. People are choosing things like this over food these days. Do better.

December 9, 2025
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hello, we're sorry to hear about your experience and any confusion regarding our pricing and promotion. Please note that any additional add-ons or frame selections may affect the final price. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Kristina was amazing

Kristina was amazing. She was very helpful and when we discovered my old frames were broken, she helped me find the perfect pair. Will definitely be back.

March 15, 2026
Rated 5 out of 5 stars

I enjoyed my visit and my eye exam

I enjoyed my visit and my eye exam . I love my glasses .. thank you all

March 9, 2026
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hello Lina! We’re glad you enjoyed your visit and your eye exam, and that you love your new glasses. We look forward to seeing you again!

Rated 5 out of 5 stars

The whole process was quick and easy!

The whole process was quick and easy!! I've been going here for years and will continue to do so in the future!!

February 20, 2026
Stanton Optical - Knoxville (West Town) logo

Reply from Stanton Optical - Knoxville (West Town)

Hello Amber! We're glad the process was quick and easy, and we appreciate your loyalty over the years. We look forward to seeing you in the future!

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